Organizational Performance Measures Best Practice 5 – One Source of the Truth
Measurement of observable variables has always been as much an art as it is a science. How, when, where, and with what we measure observables highly influences the values derived. Subsequently, when using performance measures to evaluate the comparable results achieved by various products, services, business units, and individuals or a single item’s performance over time, differences in measurement methods and/or data resources can create undesirable variations in derived values and invalidate the comparison. This increased information uncertainty in turn diminishes decision-making effectiveness.
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Many of the principles and best practices associated with the strategy driven organization serve to enhance executive, managerial, and workforce decision-making. Attributes of effective decision-making will be more fully explored in upcoming discussions under the category, Decision-Making.
Additional Information
Additional information regarding organizational performance measures can be found in the StrategyDriven whitepaper series Organizational Performance Measures.


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