Complex business processes often involve many of the functional business units within an organization. Regardless of the process specifics, it is unlikely a single individual will possess the broad range of knowledge and experience needed to fully understand the influences and impacts each functional contributor has on the process’s overall outcomes. Therefore, when evaluating cross-functional programs, processes, and procedures it is critical that a multidiscipline assessment team be employed.

Multidiscipline teams help ensure the full range of needed knowledge and experience resources are brought to bear when evaluating a complex program, process, or procedure. Having enough knowledge and experience resources occurs when the team includes individuals that together possess the background necessary to recognize significant beneficial and adverse performance drivers. By extension, this implies that not all functional disciplines need be represented during every self assessment. Additionally, as an assessment progresses, circumstances may arise requiring engagement of personnel possessing knowledge and experience not originally identified as needed for the evaluation.

Nathan A. Ives manages the strategic planning, budgeting, and personnel resource and project management programs at the Institute of Nuclear Power Operations, is a StrategyDriven contributor, and co-Host of the StrategyDriven Podcast. For over fifteen years, he has served as trusted advisor to executives and managers at numerous Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

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