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Organizational accountability is built on the premise that individuals are equitably rewarded based on their contribution to the accomplishment of the organization’s goals consistent with its ethical values. Performance, therefore, becomes more than just “making the numbers.” Performance in the accountable organization is an assessment of an individual’s achievement against mission-based performance measures while living up to the organization’s values.

Performance = Results + Behaviors

Breaking down the performance equation reveals the importance of both results and behaviors to the assessment of an individual’s performance.

Results: measure of an individual’s contribution to the overall achievement of organization goals and therefore its success

Behaviors: assessment of how an individual performs work against defined values, policies, standards, and procedures; contributing to the organization’s ongoing value generation ability, risk mitigation, and external goodwill valuation

From these definitions, we see that results reflect what an individual contributed whereas behaviors represent how the contribution was made. Results enable valuation of past performance; behaviors of present performance and its influence on future outcomes. Combining results and behaviors, therefore, provides a picture of an individual’s total value contribution, past, present, and future.

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Nathan A. Ives is a Strategy & Operations Manager at Deloitte Consulting LLP, a StrategyDriven contributor, and co-Host of the StrategyDriven Podcast. For over fifteen years, he has served as trusted advisor to executives and managers at numerous Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Popularity: 55% [?]

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve better results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.

Episode 9 - Horizontally Shared Organizational Performance Measures elaborates on Organizational Performance Measure Best Practice 2 - Horizontally Shared. This discussion…

• defines what horizontally shared performance measures are
• identifies the benefits of employing shared measures
• describes the steps taken to create comparative measures

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Howard T. Dickens Jr. is Vice President of P Enterprises and co-Host of the StrategyDriven Podcast. A dynamic public speaker, facilitator, and training consultant, he has shared his insights with hundreds of executives and managers at all organizational levels; helping them develop motivational leadership behaviors, cultural competence, and the ability to manage workplace conflict. To read Howard’s complete biography, click here.

Nathan A. Ives is a Strategy & Operations Manager at Deloitte Consulting LLP, a StrategyDriven contributor, and co-Host of the StrategyDriven Podcast. For over fifteen years, he has served as trusted advisor to executives and managers at numerous Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Popularity: 77% [?]

The Welch Way
a weekly BusinessWeek column and podcast
by Jack and Suzy Welch

About the Reference

The Welch Way is a weekly BusinessWeek column and podcast authored by former GE CEO Jack Welch and his wife, the former editor of the Harvard Business Review, Suzy Welch. These articles cover a wide range of business and career topics offering readers the insights of one of America’s most respected Chief Executives.

Benefits of Using this Reference

Mr. and Mrs. Welch have both achieved unparalleled personal and business success and share their life’s lessons in an actionable way each week within their column. StrategyDriven contributors find great value in The Welch Way not only because it contains step-by-step methods to deal with today’s business and career challenges but because the topics addressed often focus on those areas important to organization’s aspiring to become more strategy driven. Below are just a few of the specific articles we recommend listed by StrategyDriven topic:

Strategic Planning

• State Your Business
• Employee Polls: A Vote In Favor

Organizational Accountability

• The Blame Game
• Lay Off the Layers
• The Right Way to Say Goodbye
• The Hiring Batting Average
• The Smarter They Are…
• The Case for 20, 70, 10
• How to be a Talent Magnet
• Hiring Wrong? And Right

Diversity and Inclusion

• Generation Y’s Bad Rap
• Keeping Your People Pumped
• Breaking Through the Bias

Many of the best practice recommendations found on the StrategyDriven website compliment the actions prescribed in The Welch Way, making this column a StrategyDriven recommended read.

Popularity: 74% [?]