Management and Leadership – Leadership Lessons from the United States Naval Academy: the Five Basic Responses

As a midshipman at the United States Naval Academy, I learned several powerful leadership tools that convey confidence, competence, and responsiveness; ultimately enhancing my and the organization’s effectiveness at getting things done. One of these tools is the midshipman’s Five Basic Responses:

1. Yes/No, Sir/Ma’am
2. I’ll find out, Sir/Ma’am
3. No excuse, Sir/Ma’am
4. Aye, aye, Sir/Ma’am
5. The right answer

Powerful words that while not often used verbatim in the business world, convey a strong desire to maximize ones value to the organization. Examining each more closely reveals how this is accomplished.

You need to be logged in as a Premium Member to see this part of the article. Login using the box in the sidebar. Not registered? Click here to register

   Email This Post  |    Print Post  |   Sign up for our Email Newsletter