Organizational Performance Measures Warning Flag 1 – Source Data Manipulation
All organizational performance measurement systems rely foundationally on their source data. And like a house built on sand, these performance measurement systems fail if their source data becomes corrupt.
Source data manipulations occur for many reasons; some innocent and others malintent. Regardless of the reason, altering metric data necessarily generates a measurement output different than that expected; driving decision-making in a potentially dangerous direction. Therefore, unintended or purposeful performance measure data manipulation should be avoided.
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