Human Performance Management – Introduction

Excellent business strategies fail to deliver superior results when not executed well. Subsequently, consistent, high-quality human performance becomes a critical component to successfully achieving the organization’s goals.

Yet, being human means making errors. Even well-intentioned, hardworking employees will make 3 errors out of every 100 actions taken simply because of the human condition. Thus, the question of achieving excellent human performances is twofold… how can the human error rate be minimized and how can business systems be structured such that human errors don’t result in costly or catastrophic failures?

Focus of the Human Performance Management Topic

Articles within the human performance management topic area focus on those principles and best practices implemented at leading organizations to ensure consistent, high-quality human performance appropriately balanced with the need for cost-conscious efficiency. The following articles, podcasts, documents, and resources cover those topics critical to an exceptional human performance management.

Articles

Best Practices

• Best Practice – Self Checking    [StrategyDriven Premium Content]
• Best Practice – Demonstrative Self Checking    [StrategyDriven Premium Content]
• Best Practice – Verbalized Self Checking    [StrategyDriven Premium Content]
• Best Practice – Peer Checking    [StrategyDriven Premium Content]
• Best Practice – Qualify, Verify, and Validate    [StrategyDriven Premium Content]

Warning Flags

• Warning Flag – Peer Checking Everything    [StrategyDriven Premium Content]

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Related Articles:

1. Human Performance Management Best Practice 1a – Demonstrative Self Checking
2. Human Performance Management Best Practice 1 – Self Checking
3. Human Performance Management Best Practice 1b – Verbalized Self Checking
4. Human Performance Management Best Practice 2 – Peer Checking
5. Human Performance Warning Flag 1 – Peer Checking Everything