StrategyDriven Podcast Episode 34 – Making Change Work: The Problems of Change Management: Bias, Resistance, and Push

StrategyDriven PodcastStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 34 – Making Change Work: The Problems of Change Management: Bias, Resistance, and Push explores the problems associated with change management, namely, that of bias, resistance, and push. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • how contemporary change management models handle resistance
  • why with thousands of years of amassed leadership experience change management isn’t easier
  • what leaders should be doing differently to avoid resistance to change
  • what part personal bias plays in change management and how to overcome these biases

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the third in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

  • If decisions are always rational, why are changees resisting?
  • Why is buy-in necessary and how to achieve it?
  • Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

StrategyDriven Podcast Episode 33 – Making Change Work: What are Systems and How Do They Influence Change?

StrategyDriven PodcastStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 33 – Making Change Work: What are systems and how to they influence change? explores what systems are and their importance to effectively managing any change. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • what systems are and their role in the change management process
  • why ignoring systems makes change harder than it needs to be
  • the types of systems leaders can expect to deal with when making a change
  • how systems go through the decision-making process to determine whether to except or reject a particular change

Additional Information

In addition to the invaluable insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the second in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

  • The Problems of Change Management: bias and push
  • If decisions are always rational, why are changees resisting?
  • Why is buy-in necessary and how to achieve it?
  • Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

StrategyDriven Podcast Episode 32 – Making Change Work: What is Change? and Why is Change so Hard?

StrategyDriven PodcastStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 32 – Making Change Work: What is Change? and Why is Change so Hard? explores what change is, its relationship to business systems, and why business changes are so difficult to effectively implement. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • what change is and why its fundamentally the same regardless of industry or organization type
  • what systems are and their role in the change management process
  • what leaders do to make change so hard

Additional Information

In addition to the invaluable insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com. Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!

This podcast is the first in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

  • What are systems, and how do they influence change?
  • The Problems of Change Management: bias, resistance, and push
  • If decisions are always rational, why are changees resisting?
  • Why is buy-in necessary and how to achieve it?
  • Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

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The StrategyDriven website provides access to a wide array of best practice business planning and execution tools, streamlined process flows, how-to articles, example-rich podcasts, and customizable ready-to-use program management templates. Premium Members receive access to over 200 members-only articles, whitepapers, models, and tools and templates; providing an in-depth look into critical business performance areas; placing specific focus on the alignment of organizational standards, programs, and behaviors to the optimal achievement of mission goals. Sevian Business Program purchasers receive fully implementable business performance improvement processes out-of-the-box, enabling the acceleration of business growth and heightening of operational efficiency needed to significantly improve bottom line results.

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How Digital Process Innovation Can Influence Organisational Change In The Finance Sector

The finance sector as we know it is being transformed by new technology. Digital innovation is everywhere, from Big Data to risk management software, and it’s all coming to change in the way that the sector is organised and run. NEX Optimisation are undergoing an ambitious project to use distributed ledger technology to provide a single source of truth regarding financial transactions. Their services (as well as selected third parties) can then be applied within this environment. This is just one example of how digital processes can be used to streamline regulatory and financial resources, and so we’ve taken a closer look at the impact digital process innovation is having on financial organisations around the world.

Integration

As globalisation continues at a rapid rate, the financial sector is under pressure to keep up with demand. Finance leaders are expected to orchestrate change by closely controlling how their finance systems work alongside other parts of the business. The concept is simple – the finance sector needs to be able to deliver insight and risk analysis around the world, which could see them becoming integrators of information in as little as three years. The strategy, budget, forecast, workforce management plan and capital expenditure plan all need to become more integrated in order for financial organisations to be global business services offering end-to-end solutions.

Demanding More From CFOs

As digital processes innovate and change the way that the finance industry operates, CFOs will be under more pressure to perform. Technology has already made it possible for real-time, event-driven updates to be delivered which is giving CFOs new opportunities. Among these opportunities is the chance for better understanding of the processes and wider finance systems that are currently in place. They will be able to quickly identify areas where there is room for improvement or new ways of working, including making processes more efficient or even outsourcing work where possible.

This increased understanding could see a demand for a new type of finance team emerging. According to industry experts, a broader range of skills is going to be required from finance teams in the near future. Finance employees will need to be able to analyse effectively and communicate their findings with the rest of the business, instead of simply relying on their accounting skills and qualifications. They’ll need to be able to spot reoccurring patterns and problems, as well as coming up with solutions to the problems that arise in this new digital age.

CFOs Must Continue To Innovate

At the moment, innovation within the financial sector is only just beginning. Already it’s shaking the industry and prompting finance leaders to question the structure of their organisations, as well as how to achieve their targets. It’s clear that, within the finance sector, technology is becoming a force for making processes more effective and efficient. CFOs will need to continue to innovate their processes in order to stay ahead of disruption and keep up with the latest technologies, otherwise they risk being left behind. As soon as 2020, innovation could be measured, just like other essential elements of the industry such as marketing and IT. This just goes to show how valuable digital process innovation is considered to be within the financial sector.