Archive for Self Assessment Program
Self Assessment Program – The Horizontal Cut Approach
An organization’s limited personnel resources necessitates that its self assessments be performed in the most efficient manner possible. While at times there may be the need for an in-depth end-to-end process review, at other times it will be appropriate to examine performance of a specific task or activities by numerous performers from across the organization. [...]
Read moreSelf Assessment Program – The Vertical Slice Assessment Approach
All company functions are constrained by limited resources. As such, it is impossible for an organization to self assess every activity it performs. Therefore, self assessments need to be executed in a way that identifies the significant improvement opportunities at the lowest possible cost. One such approach is to do a thorough end-to-end review of [...]
Read moreSelf Assessment Program Warning Flag 3 – Conclusion Bias
Self assessments can be a powerful tool for determining the unknown drivers of performance; their effectiveness derived from the diverse knowledge and experience of the multidiscipline team and the vast amounts of information from causal evaluations, work performance observations, executive, manager, employee, and customer interviews, financial reports, independent analyst reports, performance measures, and condition reports [...]
Read moreSelf Assessment Program Warning Flag 2 – Crediting Good Intentions
“The road to ruin is paved with good intentions.” German Proverb Communicating assessment conclusions can be a difficult task, particularly in the case of improvement opportunities being presented to those directly managing or performing the function. Delivering the message is all the more difficult if those receiving it are organizationally senior to the self assessment [...]
Read moreSelf Assessment Program Best Practice 7 – Be Prepared from the Start
Self assessments aggregate huge amounts of data in order to provide a very few high value insights. (See Figure 1: Data Refinement and Consolidation Model below) As an assessment progresses, evaluators often feel increasingly overwhelmed by the volume of data they must sift through, organize, and analyze. Time seems to slip away and pressure to [...]
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