Organizational Performance Measures Introduction
Organizational Performance MeasuresPerformance measures serve to align an organization’s efforts to the achievement of its mission. As part of a company’s evaluation and control program, they quantifiably monitor important characteristics of the company’s products and services and the performance of the individuals and processes creating them. Performance measures support managerial decision-making by providing useful information regarding:
- how efficient and effective are the company’s processes and the individuals implementing them
- if product or service improvements are necessary
- if the company’s customers and stakeholders are satisfied
- if the company is meeting its stated goals
Performance measures best serve an organization when they are understandable, broadly applicable, uniformly interpreted, and economic to apply. They should cascade through and organization’s hierarchy such that achievement of lower tiered performance goals support higher tiered goals that in turn ultimately support achievement of the company’s mission.
Posts in this category are dedicated to discussing the leading practices of companies that successfully use performance measures to drive organizational alignment and operational performance.
Additional Information
Additional information regarding organizational performance measures can be found in the StrategyDriven whitepaper series Organizational Performance Measures. Whitepapers are available to Registered Members and registration is FREE! If you have not already registered, please do so and join the conversation.
Popularity: 19% [?]
If you're new to StrategyDriven, please consider subscribing to our RSS feed. Thanks for visiting!
Email This Post
| 
Print Post
| No Comments »
StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve better results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.
Howard T. Dickens Jr. is Vice President of P Enterprises and co-Host of the StrategyDriven Podcast. A dynamic public speaker, facilitator, and training consultant, he has shared his insights with hundreds of executives and managers at all organizational levels; helping them develop motivational leadership behaviors, cultural competence, and the ability to manage workplace conflict. To read Howard’s complete biography, 
Nathan A. Ives is a Strategy & Operations Manager at Deloitte Consulting LLP, a StrategyDriven contributor, and co-Host of the StrategyDriven Podcast. For over fifteen years, he has served as trusted advisor to executives and managers at numerous Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, 
Feed RSS
