Tactical Execution Best Practice 4 – Eliminate Redundant Work
Whether in an economic recession or boom, resources are always limited and redundant work always an unnecessary resource expenditure. Yet no matter how hard leaders try to eliminate redundant work, these practices seem to reappear; often the result of well intentioned actions to correct a performance deficiency or misguided adherence to a legacy practice. Therefore, all leaders from the C-suite to the shop floor must relentlessly wage an ongoing war against unnecessary duplicate work.
Tactical Execution Warning Flag 1 – Incomplete Staff Work
“The job is not done until the paperwork is signed.”
StrategyDriven Contributors
All too often, documentation of job performance is trivialized, viewed as an unimportant impediment to progress and is either not completed or not completed well. What goes unrecognized is the impact this documentation has on performance improvement, equipment reliability, and financial accounting; all of which affect a company’s bottom line.
Completed staff work or paper closure is as integral to job completion as task performance itself. Staff work includes all documentation associated with the job’s performance including:
- status reports
- time and expense reports
- operations and maintenance records (as found and as left conditions, materials consumed, tools used, actions taken, meter readings, causal codes, etcetera)
- condition/problem and cause evaluation reports
- management observation forms
StrategyDriven Podcast Special Edition 3 – An Interview with Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics
StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.
Special Edition 3 – An Interview with Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I - The Basics explores how to achieve organizational performance improvements through the use of the Integrated Enterprise Excellence system. During our discussion, Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard and CEO of Smarter Solutions, a global management coaching and consulting firm specializing in the design and application of innovative enterprise-wide performance measures and business solutions, shares his insights regarding:

the importance of an integrated approach to organizational performance improvement
- how using the Define, Measure, Analyze, Improve, and Control (DMAIC) model at the enterprise and project levels can drive performance improvement
- acquisition of critical option value insights through the use of the Design of Experiments (DOE) approach
- how other business management approaches such as Total Quality Management (TQM), the Theory of Constraints (TOC), SMART goals, and ISO 9000 are related to the Integrated Enterprise Excellence system
Additional Information
Complimenting the outstanding insights Forrest shares in Integrated Enterprise Excellence, Volume I – The Basics and this special edition podcast, are the organizational performance improvement materials and resources found on his website, Smarter Solutions (www.SmarterSolutions.com). Forrest also offers free one-day seminars throughout the United States. For additional information regarding these seminars, click here.
As mentioned in the podcast, Integrated Enterprise Excellence, Volume I – The Basics, is just one of four books in the Integrated Enterprise Excellence series which includes:
- The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement
- Integrated Enterprise Excellence, Volume I – The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard
- Integrated Enterprise Excellence, Volume II - Business Deployment: A Leaders’ Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard
- Integrated Enterprise Excellence, Volume III – Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard
Final Request…
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Thank you again for listening to the StrategyDriven Podcast !
About the Author
Forrest W. Breyfogle III, author of Integrated Enterprise Excellence, Volume I – The Basics, is CEO of Smarter Solutions, a global management coaching and consulting firm specializing in the design and application of innovative enterprise-wide performance measures and business solutions. For over 15 years, Forrest has advised company leaders and their teams on how to improve their organization’s performance through the use of his Integrated Enterprise Excellence system. In 2004, Forrest received the prestigious Crosby Medal from the American Society for Quality for his earlier book, Implementing Six Sigma. He serves on the Board of Advisors for the University of Texas Center for Performance Excellence. To read Forrest’s full biography, click here.
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Portfolio Management Warning Flag 1 – Management Distractions
At times, organizations undertake ‘bet the company’ projects, initiatives so risky because of their sheer size, strategic importance, and/or operational impact that the project’s failure could bankrupt the company. ‘Bet the company’ projects necessarily demand heightened management awareness and focus, however, excessive diversion of leadership’s attention to these types of projects and away from others and/or day-to-day operations could also jeopardize the organization.
Project Management Warning Flag 4 – Too Much Time, Too Few People
Project managers know successful projects establish and maintain a balance between the elements of scope, time, and cost. Adding to or depleting any one of these elements necessitates a compensating change in one or both of the other elements; the integrity of the project management triangle being maintained.
But can a project’s scope, time, and cost elements be both in balance – the project management triangle’s integrity established and maintained – and be out of balance at the same time? Absolutely!


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