Excellent business strategies fail to deliver superior results when not executed well. Subsequently, consistent, high-quality human performance becomes a critical component to successfully achieving the organization’s goals.
Yet, being human means making errors. Even well-intentioned, hardworking employees will make 3 errors out of every 100 actions taken simply because of the human condition. Thus, the question of achieving excellent human performances is twofold… how can the human error rate be minimized and how can business systems be structured such that human errors don’t result in costly or catastrophic failures?
The StrategyDriven Human Performance Management Forum focuses on the practices implemented at leading organizations to ensure consistent, high-quality human performance appropriately balanced with the need for cost-conscious efficiency. Subscribing to this forum provides access to its principles, best practices, and warning flags articles and associated documents.