Recommended Resource – Manager Tools
Manager Tools
by Michael Auzenne and Mark Horstman
Website Address: www.Manager-Tools.com
About the Reference
Manager Tools by Michael Auzenne and Mark Horstman is a weekly podcast that provides managers with the step-by-step tools and techniques for becoming more effective. Updated weekly, the Manager Tools podcasts provide insight to a broad range of topics including feedback, one-on-ones, coaching, and mentoring. Manager Tools was recognized as the best business podcast in 2006 and 2007 by Podcast Awards.
Benefits of Using this Reference
A great strategy is nothing more than a tome of good intentions until executed. The more accountable the organization and the more effective the execution of its processes the greater the likelihood the organization will achieve its mission objectives.
Professional executives and managers are responsible for establishing and reinforcing a culture of accountability and effectively leading execution of the organization’s processes. StrategyDriven contributors like Manager Tools podcasts because each of these approximately 30 minute discussions provides a clear, step-by-step method executives and managers can immediately implement to increase their organization’s accountability and their leadership effectiveness. We particularly encourage all of our readers to listen to the Manager Tools Basics podcast series focused on feedback, one-on-ones, coaching, delegating, and conducting meetings.
Many of the Manager Tools recommendations support the effective execution of StrategyDriven best practices; making Manager Tools podcasts a StrategyDriven recommended listen.
Final Thought…
The vast majority of Manager Tools content is FREE! We encourage all members of the StrategyDriven community to take a moment and visit the Manager Tools website and begin to benefit from Mike and Mark’s advice today.
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† Available only to those living within the United States after the first monthly membership payment is received. Name and address information required. Books typically valued from $14.95 – $29.95 USD. Book value is not guaranteed.
Organizational Performance Measures Best Practice 6 – Diverse Indicators
A picture comprised of only one color is not a picture at all; rather, it is simply a field of color. Likewise, a single performance indicator cannot paint a picture of performance. To acquire complete understanding of the overall performance of products, services, business units, or individuals requires multiple indicators to compare and contrast the various and often complex aspects of their individual and interrelated behaviors.
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Evaluation and Control Program – Introduction
An organization’s evaluation and control program is a data gathering and action initiation mechanism. This program monitors the external business environments, the internal performance of business units, processes, and individuals, and the output products and services of the organization. Once collected, data is processed to present a picture of the company’s overall performance and to trigger actions in response to conditions representing opportunities or threats.
The evaluation and control program is comprised of several component processes that monitor performance on a continuous, periodic, and event driven basis; driving action when necessary. Component processes include:
- organizational performance measurement system (continuous and periodic)
- external environmental monitoring program (continuous and periodic)
- condition reporting/corrective action program (event driven)
- self-assessments program (periodic and event driven)
- benchmarking (periodic)
Outputs from the various monitoring processes are often combined to create a richer understanding of organizational performance relative to both internal performance standards and external benchmarks. Synthesized data drives actions on a day-to-day operational basis and serves as input to the strategic planning process. When predefined thresholds are reached or exceeded, action is prompted to take advantage of opportunities or mitigate threats representing a risk to the business or its operations.
Evaluation and control program components play a key role in an organization’s learning and growth efforts. They not only identify improvement opportunities, they also identify internal and external best practices that can be used to better existing processes. This continuous growth mechanism is critical to an organization seeking to maintain and advance its position in the marketplace. Articles in this topic are dedicated to discussing the leading practices of companies successfully executing an evaluation and control program in support of strategic business planning and tactical business execution. The following articles, podcasts, documents, and resources cover those topics critical to an effective evaluation and control program:
Articles
Best Practices Articles
- Best Practice – Data Synthesis [StrategyDriven Premium Content]
- Best Practice – Measure Against Excellence [StrategyDriven Premium Content]
Warning Flags Articles
- Warning Flag – The Illusion of Accuracy [StrategyDriven Premium Content]
StrategyDriven Expert Contributor Articles
- Lost in Translation by Lori Bieda
StrategyDriven Podcasts
StrategyDriven Podcast – Special Edition
Resources
Whitepapers
Models
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* Free 14 day trial included with a monthly membership registration. A monthly recurring subscription of $9.95 will begin after the initial 14 day trial period. Memberships can be cancelled at any time. Premium Member access will continue until the free/paid subscription expires.
† Available only to those living within the United States after the first monthly membership payment is received. Name and address information required. Books typically valued from $14.95 – $29.95 USD. Book value is not guaranteed.
Recommended Resource – The Three Signs of a Miserable Job
The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees)
by Patrick M. Lencioni
About the Reference
The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees)
Benefits of Using this Reference
Employee performance serves as the foundation for the organization’s overall performance. When employee efforts are optimized and aligned to common mission goals, the organization realizes its greatest value potential.
Creating job satisfaction and thereby earning employee engagement and promoting focused, productive work effort is the responsibility of every executive and manager. StrategyDriven contributors like The Three Signs of a Miserable Job
As a business novel, The Three Signs of a Miserable Job
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* Free 14 day trial included with a monthly membership registration. A monthly recurring subscription of $9.95 will begin after the initial 14 day trial period. Memberships can be cancelled at any time. Premium Member access will continue until the free/paid subscription expires.
† Available only to those living within the United States after the first monthly membership payment is received. Name and address information required. Books typically valued from $14.95 – $29.95 USD. Book value is not guaranteed.
New Model Release – Decision-Making Base Model
StrategyDriven contributors are pleased to announce the release of our fourth model, the Decision-Making Base Model. This model illustrates the concepts of uncertainty and risk associated with hurdle and window decisions. (Hurdle decisions seek outcomes above a defined threshold while window decisions seek outcomes between an upper and lower threshold.) Additionally, the model provides the foundation from which later posts and models will explore how various actions impact a decision’s uncertainty and therefore its risk and the probability of achieving desirable outcomes.
The Decision-Making Base, Business Process Relationships, Strategic Organizational Alignment, and Strategic Pyramid models are available to Registered Members and registration is FREE! If you have not already registered, please do so now and join the conversation.
