Excellent business strategies fail to deliver superior results when not executed well. Consequently, consistent, high-quality human performance becomes a critical component to successfully achieving the organization’s goals.
Being human means making errors. Even well-intentioned, hardworking employees will make 3 errors out of every 100 actions taken simply because of the human condition. Thus, the question of achieving excellent human performances is twofold… how can the human error rate be minimized and how can business systems be structured such that human errors don’t result in costly or catastrophic failures?
Focus of the Human Performance Management Forum
Materials within the Human Performance Management Forum focus on those principles and best practices implemented at leading organizations to ensure consistent, high-quality human performance appropriately balanced with the need for cost-conscious efficiency. The following articles, podcasts, documents, and resources cover those topics critical to an exceptional human performance management.
StrategyDriven Personal Business Advisor Remote Assistance and Dedicated Advisor clients and Human Performance Management Forum subscribers can access all of the articles listed below. Self-Guided clients can access those articles annotated as [SG]
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- Behavioral Drivers [SG]
- Best Practice – Self Checking [SG]
- Best Practice – Demonstrative Self Checking
- Best Practice – Verbalized Self Checking
- Best Practice – Peer Checking
- Best Practice – Qualify, Verify, and Validate
- Best Practice – Stop When Uncertain
- Best Practice – Placekeeping
- Best Practice – Repeat Backs
- Best Practice – Checklists
- Best Practice – Procedure Level of Use Standards
- Best Practice – Procedure Use and Adherence
- Best Practice – Jobsite Inspections
- Best Practice – Color Coding
- Best Practice – Conservative Decision-Making
- Best Practice – Independent Verification
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