Information flow is the lifeblood of every organization, whether passing verbally, electronically, or via hard copy. The clarity, accuracy, and conciseness of information passed as well as the quality of understanding by the intended receiver(s) determine, in part, the effectiveness of transference by the overall communications network. The fluidity of the system, formal and informal, composed of people, applications, hardware, and paper, serves as the remaining factor in the organization’s communications effectiveness.
While critically important to every organization’s success, variations between individual knowledge, experience, and motivation, creates differences in perception that makes all communications difficult. Similarly, differences between the organization’s computer applications and hardware systems employed challenge the smooth, unaltered passage of data and information.
Focus of the Business Communications Forum
Materials within the Communications Forum focus on those principles and best practices implemented at leading organizations to ensure consistent, fluid transfer of information between individuals. The following articles, podcasts, documents, and resources cover those topics critical to an exceptional internal and external organizational communications.
StrategyDriven Personal Business Advisor Remote Assistance and Dedicated Advisor clients and Business Communications Forum subscribers can access all of the articles listed below. Self-Guided clients can access those articles annotated as [SG]
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- Best Practice – Open, Honest, Timely Communications During Times of Uncertainty
- Best Practice – Communicate 7 Times, 7 Different Ways [SG]
- Best Practice – Conference Call Protocols
- Best Practice – Limit Expanding Ambiguity
StrategyDriven Podcast – Special Edition
- An Interview with Susan Scott, author of Fierce Leadership
- An Interview with Stacey Hanke, author of Yes You Can!, part 1 of 2
- An Interview with Stacey Hanke, author of Yes You Can!, part 2 of 2
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