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Decision-Making Best Practice 10 – Establish Decision Execution Performance Measures
Managerial decisions often deal with fluid conditions and high risk situations. What might be prudent at the time a decision is made may not be appropriate soon after and could even adversely impact the organization. Therefore, execution of these decisions and the circumstances they seek to address should be actively monitored.
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Additional Resources
Additional information regarding the construction, maintenance, and analysis of performance measures can be found in the StrategyDriven Organizational Performance Measures topic area and Organizational Performance Measures whitepapers.
Everyone has a collection of thoughts that are almost automatically acted upon under a given set of circumstances or in response to a specific type of event. Reflective of our beliefs and values, these actions occur naturally as if by reflex. Sometimes these thoughts and behaviors are so shaped by our values we don’t give a ‘second thought’ to acting on them; in fact, we may unconsciously believe others who generally share our convictions will act similarly. We believe ‘it goes without saying’ that these actions will occur.
Standards and expectations define how work is to be performed; providing guidance for the consistent, efficient, value-based execution of tasks. At the outset, developing a comprehensive set of performance standards often appears to be an overwhelming and daunting task as employees within even the ‘least complex’ organizations perform countless different activities every day. However, it is not intended that performance standards be developed for every conceivable activity. Rather, standards should be formulated for those activities reflecting organizational values, implementing corporate strategy, and presenting significant risk. The documented basis behind this finite set of standards provides the guidance needed for employees to make rational judgments about the conduct of less significant activities.
Project managers know successful projects establish and maintain a balance between the elements of scope, time, and cost. Adding to or depleting any one of these elements necessitates a compensating change in one or both of the other elements; the integrity of the project management triangle being maintained.
StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.
and President of Enterprise Information Insights, shares with us his insights and illustrative examples regarding:
Robert Wysocki, author of 
. To read Robert’s complete biography, 
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