Posts

Richard Milam

Fueling Business Process Management with the Automation Engine that Can!

Organizations deploy automation technologies as the primary resource in their Business Process Management. Gone are the days were BPO meant Business Process Outsourcing, with Robotic Process Automation technology fueling new millennium enterprises, BPO has taken on a new meaning, Business Process Optimization.
 
In the recent past, businesses had only external, third party vendors to rely on for major projects, operational emergencies, and other labor-intensive initiatives that required resources they did not have. Business Process Outsourcing (BPO) meant businesses had to succumb to the high-cost, untimely, and unskilled labor in order to remain in operations.

Today’s C-level executives understand peripheral management of their critical applications, data systems, and shared services is not an effective, efficient, secure, or financially-feasible effort and require more robust, permanent solutions for assimilation into their BPM.


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About the Author

Richard MilamRichard Milam is the president and CEO of EnableSoft. Prior to founding EnableSoft, in 1995, Richard was a partner and Senior Vice President of FiTech PLUSmark, and held other positions in Information Technology, Operations, and Sales.

StrategyDriven Risk Management Video

Why have a Risk Management Program?

Most people think of risk management as an insurance policy, the price paid to help prevent potentially negative outcomes from being realized by their company. Such a view leads to the conclusion that risk management is a business expense with a highly subjective value proposition.

We at StrategyDriven would suggest the insurance view of risk management is far too narrow. Instead, effective risk management enables a company to accelerate its business operations and to become more aggressive in the marketplace; approaches that in today’s fast paced environment is immeasurably valuable.

An analogy we use is that instead of correlating risk management to an insurance policy, leaders should think of it in terms of a high performance automotive breaking system. High performance breaks, such as those on racing cars, enable the driver to reach higher rates of speed while still maintaining the same level of safety as slower drivers whose cars have less capable breaking systems.

In the case of an effective risk management program, earlier warning of potentially adverse events occurs such that less costly adjustments can be made to avoid those risks; allowing the organization to speed its decisions and actions while maintaining the same risk profile as a company employing a less effective risk management program. Thus, an effective risk management system serves as both an insurance policy and a performance enhancer.

To help you get started, we’ll provide you with one month of complimentary access to StrategyDriven’s Risk Management Forum. Within this forum, you’ll find insightful documents on topics such as:

  • Determining the value of an effective risk management program
  • Quantifying organizational risks
  • Setting up effective risk oversight, and
  • Performing ongoing risk monitoring… just to name a few.

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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.