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Getting the Best out of Your Employees

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StrategyDriven Talent Management Article | Getting the Best out of Your EmployeesAlthough everyone faces stress in their jobs from one time or another, for the most part, they should love what they do. As an employer, you need a reliable and positive team of staff that does their best every day; however, occasionally it can be hard to keep employees motivated. Here are some ideas to help you get the best out of your employees and keep them happy at work.

Recruitment

It all starts with hiring the right people for the job. The reality is that you can’t always predict how well an individual is going to work based purely on a resume and interview. Sometimes they can appear to be the perfect candidate, only to be less than impressive when they start the job. It’s worth looking at your recruitment techniques and seeing if there are any ways you can test candidates further before offering them a position. Use recruitment agencies to narrow down the applicants before you set up interviews.

Training

Every office tends to do things a little differently to others. Therefore take the time to train your staff on how you want things done. It could be that you need them to learn how to use a new computer program or a new compliance policy. Your staff won’t feel confident if they haven’t been trained efficiently and this will have an effect on their standards of work.

The Right Environment

Creating a positive working environment is also very important. If the office looks drab and gray, think about adding some color or plant life to make it feel less cold. Make sure that the staff break room is comfortable and stocked with a range of snacks and beverages. Perhaps consider introducing a work sports team that they can take part in recreationally? All of these little touches help your staff feel more comfortable at work and encouraging them to become friends means they can look forward to coming into work each day.

Communication

If you want to get the best from your staff, you need to be engaging in regular conversations with them about their progress. Hold appraisals where you can discuss with them how well they’re doing and in which areas they need to improve. This will also allow them to share any concerns they might have with you.

Also look at how the communication works in the office overall. Make sure your staff can communicate with each other quickly over the networks to complete work tasks faster. Contact IT support experts like Capstone IT Services (Florida) to help improve your business network.

Rewards

Finally, consider implementing a rewards system at work to motivate your staff to hit their targets and work to their best ability every day. This will let them know their hard work is appreciated and they will be recognized for their efforts.

It’s important to keep your staff happy at work. Consider using some of the ideas above to help boost morale in your office.

How To Keep Your Employees Happy & Driven

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StrategyDriven Managing Your People Article |Employees|How To Keep Your Employees Happy & DrivenIf you are a business owner, hopefully, you are one of the people that realizes that the most important part of your business is your employees. Believe it or not, even in modern times, there are still a lot of business owners out there that put their employees at the bottom of the pile and more often than not, this comes back to haunt them.

In modern times, if you want to succeed in business, you have to not only do everything your competition is doing, you have to do it better, and for you to be able to do things better, you need the people on the front line to be working at their most productive.

Today, we are going to be looking at why your employees may not be performing at the height of their abilities, and why you may be doing things that cause this. After that, we are then going to be looking at some of the things you can do if you really want to get so much more from your team.

Why Your Employees May Be Slacking

As a business owner, we understand it’s going to be an annoyance if any of your team is underperforming, but, have you ever stopped to find out why they are doing what they are doing?

The sad truth is, while you may have an employee that is trying to get away with doing as little as possible, the chances are that the employee simply feels wasted and undervalued. While this may be difficult to comprehend, it’s actually one of the most popular reasons for an underperforming team member, and as you will see in the next section, it’s rather easy to fix.

So, if you are looking for a way to increase the overall atmosphere in your office and you also want to see your team perform at an all-time high, then maybe you will want to consider some of the tips below.

Offer A Good Benefits System

The first thing we are going to be looking at today is what you are offering to your team that makes them feel valued.

If you are one of many business owners that simply employs somebody only for them to find out that there are zero benefits and nothing to be gained from working at your company, then now is the time to consider making a change to this.

By offering things like Accuplan Benefits Services on top of medical and dental plans, you will suddenly see a change in the attitudes of your team. By giving your employees something that shows them that they are more than just a number to you, you will find that the productivity rate rises exponentially.

Offer Incentives

While we are on the subject of making the team feel valued, it may fall within your interests to offer your employees incentives for reaching certain targets.

Now, when it comes to incentives, it doesn’t really matter if it’s in monetary form or whether you offer an hour off, you will find that this is enough to increase the productivity of your team tenfold and it also promotes a little healthy competition in the office too.

While some business owners see incentives as bribery, it’s actually far from it. You have to look at things realistically when it comes to your employees and see that while you may bank most of the profits, they are only getting a very small portion of that for a lot of work.

When you offer them an incentive, it’s more a way of saying thank you for everything you do.

Nurture And Promote

The final thing we are going to look at is the opportunities that you give to your team. We understand that for some businesses it won’t be viable, but if there comes a time when you need to hire a member of staff, why not look internally and ask if a current employee would be interested in expanding their horizons.

While you may not have a team member that is qualified, there is nothing stopping you from offering them a route into a different career with you. By doing things this way, you already know how hard working the person will be, and it will also cost you less while the employee is training.

Many companies are now employing this technique, and it has been shown to not only increase productivity, but it also increases employee retention rates massively.

Ways To Help Support Your Staff More

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Helping support your staff more in the business can be really beneficial to your company. Looking after your employees and making sure they’re happy at all times is the secret to a productive work environment. Here are some ways to help support your staff more when they’re working for your business.

StrategyDriven Managing Your People Article | Ways To Help Support Your Staff More | Talent Management | Entrepreneurship | Staff Support

Listen To Their Needs

Their needs should always come first, and as a result, you’ll likely see a change in the way they see the company and the respect they have for you as an employer. Listening to their needs and what they want can be done in a number of ways, the most important being through regular meetings with them on a one-to-one basis. This can be helpful in getting them to talk through their concerns or what they want to change. If they’re seen as a valued member of staff, rather than just a number, that’s going to help build work relations across the company. Try to change what you can in order to make their working environment more enjoyable at all times. Obviously, not everything can be honored, but at least you’re trying.

Improve IT Services

IT problems tend to be something that a lot of businesses have a problem with, and if there are problems with your equipment and staff workstations, then you’ll find productivity levels are going to dip. Staff need to be able to get on with their work with little distractions or disruptions. Otherwise, you’ll find the concentration for them to continue with their work will be severely depleted. IT services & support are in constant supply, so if your current situation isn’t working for you, look at other companies who might be able to help.

Encourage A Work-Life Balance

A work-life balance is one thing that many of your staff members will probably want in life. After all, we spend so much of our time working, it’s important that we are able to get the most out of life outside of work too. Try to encourage a better work-life balance and change the benefits that some of your staff might not currently be getting. A mental health day can be good for those who need a break every now and then to reset the batteries. Being flexible with working from home can also help.

Assist With Company Progression

Company progression might be on the cards for some of your employees, and so if they wish to rise through the ranks, it’s good to help them in whatever way possible. That might be offering them extra training or courses to improve their resume, and it might also be offering promotions and career opportunities both inside and out of the company.

Supporting your staff as a company is important to maintaining happiness levels and overall job satisfaction. So, keep working on ways to make the working environment better. Improve job prospects and encourage a good balance of work and personal life. Improve what’s not working properly and listen to their needs whenever you can.

Different Ways to Promote Creativity in the Workplace

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StrategyDriven Innovation Article | Different Ways to Promote Creativity in the WorkplaceWhen it comes to the workplace, people often emphasize traditional themes such as productivity and collaboration. However, there are many other valuable traits that employees can bring to the office and that managers should embrace. One of the most underrated features that you should promote in your workplace is creativity. Creativity can have a multitude of benefits for you and your workers, such as increased output and a higher sense of enthusiasm. Here are some simple but effective ways to foster creativity among your employees.

Give Employees Room to Explore

You’ll never know what your team is capable of if you don’t give them the chance to test their boundaries. To truly let your employees thrive, give them plenty of space to explore new opportunities and ask new questions. Engaging in this form of self-discovery allows your employees to have a sense of freedom while doing their jobs. Always be open to their suggestions and encourage them to propose new ideas. While not every attempt will be successful, each one can give your team a valuable learning experience that has the potential to help them thrive.

Use the Right Tools

The tools that your company utilizes on a day-to-day basis ultimately define its approach to creativity in the workplace. In order to make the most of the tools and technology that your employees use, make sure to confirm that they foster creative thinking in every way. It’s always a good idea to regularly evaluate your company’s technology to ensure that it’s facilitating your employees’ work as much as possible. From updated devices to new workflow automation software, making use of the proper tools can give your team more space to explore their creativity.

Celebrate Diversity

If you’re looking for a way to naturally incorporate creativity into your team, try to pay attention to the employees themselves. Members of diverse teams are much more likely to bring a variety of thoughts, opinions and suggestions to the table. This wide array of ideas can feed the overall creativity in your workplace and increase everyone’s enthusiasm as a result. Whether an employee has a suggestion about a project she’s working on or a proposal regarding the new Miratech software, you never know what kinds of ideas you’ll encounter when you emphasize diversity.

Don’t be hesitant about exploring the creative potential of your team at work. If you embrace this valuable trait, you can watch your employees thrive in a variety of ways.

Engagement in the Implementation of Strategic Intent

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The Opportunity

Every day, I see businesses struggling to achieve high levels of long-term performance. Upon scrutiny I often find that they have – on paper – excellent and well thought out strategic plans. Their shortcomings are normally in the applications of the strategic plan and I find they usually fall into one of three areas; I call them gaps:

StrategyDriven Management and Leadership Article | Engagement in the Implementation of Strategic Intent

As they seek to improve on their year to year performance, I find many firms ardently working on the focus and alignment gap. Yet the improvement in their results do not seem to mirror their efforts – not at all. First, since the advent of Hoshin Kanri (HK) planning firms have found an excellent model to achieve focus and alignment both vertically and horizontally, throughout their entire firm. HK planning can be a very effective technique, even if not practiced fully as taught by Yoji Akao. Second, by any objective measure, the greatest opportunity to improve results is achieved by closing the Engagement Gap. Typical engagement levels across the US are in the 30% range and for manufacturing they are even lower, around 25%. Since most firms are in the 25-30% range and world class is 75% engagement, the gulf between what is typical and what is attainable is huge. The engagement gap is the target rich environment for improvement that firms need to exploit if they wish to attain long-term, strong performance.

StrategyDriven Management and Leadership Article | Engagement in the Implementation of Strategic Intent | Sustaining Workforce EngagementWhat Is The Engagement Profile?

Gallup has defined 3 categories of engagement: the “engaged”; the “not-engaged”; and the “actively disengaged”. The engaged are those people who are moving & shaking, making improvements, and genuinely care about what goes on at the business. This is around 30% of the entire work population. The “not-engaged” are doing what is necessary, they follow all the rules – but not much else. They are often working in a fog and seem to be sleep-walking their way through the day. They comprise around 52% of the work population. Then there are the “actively disengaged”. These are the people who might be fighting to stay on the payroll – or not. Regardless they are resistive, contrary and fighting the system at every turn in the road. They comprise 18% of the workforce.

Just What Is Engagement?

There are two commonly held management paradigms about engagement which are widely held, but unfortunately, they are both wrong:

  • Engagement is equal to hard working and
  • Engagement is a “worker thing”

Engaged workers have three very salient qualities. First, they are physically committed, so they are hard working. They have body commitment. Second, they are intellectually committed so they are actively working to make improvements to the process and the product. They have head commitment. Third, they are interested in the business and care that it succeeds. They have heart commitment. Being engaged in the workplace encompasses hard work but it goes well beyond that.

As for engagement being only a worker thing – as if the supervisors, managers and denizens of the C-suite were naturally engaged – is a myth. Although management engagement is somewhat higher, at 35% it is nowhere near world class levels. In most firms, there is ample improvement room for everyone.

What’s The Appropriate Response?

With your business in need of an infusion of “whatever it takes to succeed” you need look no further than improving your engagement. With 70% either not-engaged or actively disengaged, you clearly have a target rich environment. And just how do you capture that? The answer is technically simple but operationally has proven to be a major problem to many. To get employees engaged it is as simple as management making sure that all people:

1. Know what to do
2. Know how to do it
3. Have the resources to do it
And 4, that management focus on creating an environment where it is possible for people to perform.

Sounds Simple? Think You Are Already Doing This?

If you believe you and your firm are accomplishing this simple list of 4 items above, then why is your firm not attaining long-term, strong performance? If you take a cold, hard, dispassionate and introspective look at that deficiency, it is virtually impossible to not find needed improvement in one or more of the categories above.
Give the 4 items above your management attention and you’ll have not only a healthy, happy and productive workforce, but strong long-term performance as well.

About the Author

Lonnie Wilson is the author of Sustaining Workforce Engagement: How To Ensure Your Employees Are Healthy, Happy, And Productive and founder of Quality Consultants where clients include firms in manufacturing as well as the fields of education, healthcare and other service sectors. Quality Consultants serves small firms as well as Fortune 500 firms in North, South, Central America, and China.

For more information, please visit www.qc-ep.com.