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StrategyDriven Human Performance Management Article

Human Error: The One Thing Holding Your Business Back

StrategyDriven Human Performance Management Article
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Running a successful and efficient company is all about time management and reducing errors. A business that spends as much of the day being as productive as possible will always be set for success. The same can be said for a company that doesn’t make a lot of errors, therefore doesn’t waste time correcting these errors.

Sadly, there is one thing that can cost your business and hold you back; human error. Yes, while employees are essential for your business, they are guilty of making errors from time to time. One simple mistake could cause disruption in your company that leads to half a day being wasted as you all try and fix it.

As a consequence, it should be a top priority for businesses to reduce human error. Is this even possible? Of course, it is, and here are two easy ideas you can use:

Use Software For Certain Tasks

To completely eradicate the risk of human error in some tasks, you can use software. This is particularly useful regarding various human resources tasks such as paying employees and managing staff absences. These are tasks that often have the most mistakes occurring. As it says on the HRIS Payroll Software website, the right software can free up time and minimize errors. By relying on a computer to do certain tasks, you haven’t got to worry about employees making mistakes.

Software isn’t going to work for every single task in the office, but it will be a great solution to plenty of HR or accountancy tasks. Essentially, anything that can be automated or done by a piece of software doesn’t need to be done by a human.

Hire Better Employees

A simple way to reduce human errors is to ensure you hire the best people for every job. Companies that rush through the hiring process usually end up with employees that make a lot of mistakes. You must ensure you hire the best person and that they prove their worth. Someone with a good track record and lots of experience in the same role is ideal for your business. They know what they’re doing right from the start and will make far fewer mistakes than someone who might be in their first ever job.

The best thing you can do is take your time when hiring someone. Review their resume, check their employment history, talk to their previous employers, bring them in for an interview, etc. I’d even go as far as to say you should give them a trial run before actually hiring them full-time too. This shows if they’re good enough for your business and will highlight their mistake-making ability.

There may only be two ideas here, but they’ll go a long way to helping with any human error problems you have. As it was mentioned at the beginning of the piece, human error causes disruptions and wastes time. By reducing the likelihood of employee errors, you can stop holding your business back and drive forward in the right direction.

StrategyDriven Human Performance Management Best Practice Article

Human Performance Management Best Practice 11 – Color Coding

StrategyDriven Human Performance Management Best Practice ArticleToday’s industrial complexes and office spaces employ vast numbers of redundant systems so to ensure continued operations in the event of equipment failure. Consequently, those who operate and maintain these systems are constantly challenged to perform their work on the appropriate equipment train. In order to avoid wrong-train accidents, operators and maintainers should employ error reduction tools that help them identify the appropriate system train on which to conduct their work.


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StrategyDriven Human Performance Management Article

Human Performance Management – Behavioral Drivers

StrategyDriven Human Performance Management ArticleOrganizational outcomes evolve from management decisions and employee actions. Understanding what shapes those decisions and actions provides causal insight to why particular outcomes occur and reveals those things that can be changed in order to produce different results.

 
 
 
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James Murphy

Debriefing as Continuous Improvement

If there was one trend in the last decade of the twentieth century that anyone would recognize as important, it would be continuous improvement. Whether it was branded the Deming Method or Six
Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide.

In an environment of instant and unpredictable change, most of these models are statistically based and unwieldy. They can bog down a company and delay actions and reactions so much that they become ends instead of means. To survive, thrive, and remain on the cutting edge, organizations must learn to adapt rapidly, which means they need feedback loops that are nearly instantaneous and a process for feeding lessons learned back into the company in near-real time. They must close the gap between what was true about the market yesterday and what the new truth is today.


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About the Authors

James MurphyJames D. ‘Murph’ Murphy, the Founder & CEO of Afterburner, Inc., has a unique and powerful mix of leadership skills in both the military and business worlds. Murph joined the U.S. Air Force where he learned to fly the F-15. He logged over 1,200 hours as an instructor pilot in the F-15 and accumulated over 3,200 hours of flight time in other high-performance aircraft. As the 116th Fighter Wing’s Chief of Training for the Georgia Air National Guard, Murph’s job was to keep 42 combat-trained fighter pilots ready to deploy worldwide within 72 hours. As a flight leader, he flew missions to Central America, Asia, Central Europe and the Middle East.

Will DukeWill Duke is Afterburner’s Director of Learning and Development. His duties include coordination of the development of intellectual property, training programs, and educational materials. He also serves as a consultant to process and continuous improvement management programs. With Co-Author James ‘Murph’ Murphy, he wrote the 2010 release The Flawless Execution Field Manual.