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StrategyDriven Evaluation and Control Program Warning Flag Article

Evaluation and Control Warning Flag 2 – Absence of Evidence as Evidence of Absence

StrategyDriven Evaluation and Control Warning FlagWhen examining organizational performance, assessors too often fall into the trap of concluding that the absence of adverse outcomes indicates a lack of underlying performance issues. This is an evidential fallacy.


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StrategyDriven Evaluation and Control Best Practice Article

Evaluation and Control Program Best Practice 5 – Don’t Break the Mirror

Evaluation and Control Program Best Practice - Don't Break the MirrorFeedback mechanisms serve as a reflection of an organization, business unit, department, or individual’s performance. At times, these mirrors reveal exceptional performance; in other cases, good or satisfactory performance; and in some instances poor or unacceptable performance.


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StrategyDriven Business Performance Assessment Program Best Practice Article

Business Performance Assessment Program Best Practice 5 – Seek Local Participation for Context

Properly performed self assessments provide business leaders with deep insights as to what is working well and opportunities for improvement within a business function, area, or process. These insights become even more beneficial when the practices and results of top performers are used as a reference or benchmark for the evaluation. Best practices, however, are not always relevant to every situation or circumstance.


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