Human Feedback is the Greatest Path to Efficiency

Feedback, at its core, is simply information about the results of past action that can improve the results of future actions. An airplane’s navigation system, the thermostat in your home’s heating unit, and a flashing electronic sign that displays your car’s speed are all examples of feedback that drives improvement. The plane adjusts its course, the heat turns off in the warm afternoon, and you slow down to the speed limit. Each time an adjustment is made, a ‘feedback loop’ is completed.

It’s not happening in the workplace
This is so not the way information flows between human beings in the workplace. Although employees receive massive amounts of information via electronic sources, feedback from their boss – information that could help them improve performance – dribbles in at a very slow pace or not at all.

Why is this?

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About the Author

Anna Carroll, MSSW, is an organization development consultant, facilitator, coach, and speaker. She designs and leads training and group planning experiences and creates learning tools and assessments to speed up group success. Most recently, Anna has focused on how leaders and team members can overcome their barriers to exchanging valuable feedback in the workplace. Her book, The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success, was published in July 2014 by River Grove Press.

Want to learn more? Visit Anna’s website: or contact her by email at [email protected].

StrategyDriven Podcast Special Edition 45 – An Interview with Sharon Armstrong, author of The Essential Performance Review Handbook

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 45 – An Interview with Sharon Armstrong, author of The Essential Performance Review Handbook explores how to conduct personnel performance reviews that are a positive experience for employees and that helps them and the organization excel. During our discussion, Sharon Armstrong, author of The Essential Performance Review Handbook: A Quick and Handy Resource For Any Manager or HR Professional and Founder of Sharon Armstrong and Associates, shares with us her insights and illustrative examples regarding:

  • what is at the heart of manager and employee anxiety over personnel performance reviews
  • why some managers and employees approach the performance review process with a high degree of cynicism
  • key principles and methods managers and employees should practice when preparing, executing, and following-up on performance reviews
  • the most effective periodicity for conducting performance reviews
  • how executives and managers can ensure performance ratings are consistently defined and applied

Additional Information

In addition to the outstanding insights Sharon shares in The Essential Performance Review Handbook and this special edition podcast are the resources accessible from her websites, and   Sharon’s book, The Essential Performance Review Handbook, can be purchased by clicking here.

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About the Author
Sharon Armstrong, author of The Essential Performance Review Handbook and The Essential HR Handbook, is the Founder of Sharon Armstrong and Associates. Sharon has served as director of human resources at a law firm and several other organizations in Washington, DC. Since launching her own consulting business in 1998, she has provided training and completed HR projects dealing with performance management design and implementation for a wide variety of clients. To read Sharon’s complete biography, click here.

Recommended Resource – Talent Management Magazine

Talent Management Magazine

About the Reference

StrategyDriven contributors find Talent Management Magazine to be an invaluable source of information on effective talent management practices. Each month, Talent Management Magazine provides readers with the talent acquisition, management, and retention insights of successful executives and managers.

Talent Management Magazine is supported by an accompanying website ( This website contains numerous articles and resources covering topics such as:

  • Recruitment and Retention
  • Assessment and Evaluation
  • Compensation and Benefits
  • Performance Management
  • Learning and Development
  • Succession Planning

Benefits of Using this Reference

Effective acquisition, management, and retention of talent is a critical success factor shared by all organizations. In today’s rapidly changing, hyper competitive marketplace, the loss or churn of key personnel resources can instantly cripple any business attempting to remain competitive.

Talent management is no longer the sole responsibility of the Human Resources Department. The expanding war for talent, brought on by increasing demand for knowledgeable, skilled personnel and a contracting labor pool, demands that executives and managers throughout the organization work together to create a work environment that attracts, retains, and motivates talented individuals.

The practical methods and actions presented in Talent Management Magazine can be implemented immediately to improve an organization’s talent management effectiveness. Additionally, Talent Management Magazine’s recommendations embody StrategyDriven ‘s organizational accountability and alignment philosophies; making it a StrategyDriven recommended read.

Subscribe to Talent Management Magazine for Free!

Sign up for your free subscription to Talent Management Magazine by clicking here.