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Decision-Making Warning Flag 1d – Distinction Without a Difference

StrategyDriven Decision Making Warning Flag | Distinction Without a DifferenceWhat is six to one is a half dozen to another.”

Author Unknown

While two or more things may be truly the same, people may attempt to characterize them as being different; drawing attention to characteristics or features that are either exactly or materially the same. These individuals seek to draw a distinction between the subject items where no difference exists.


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Business Performance Assessment Program Warning Flag 4 – Effort Bias

StrategyDriven SBusiness Performance Assessment Program Warning Flag ArticleSuperiors often find it difficult to provide critical feedback to those who put their very heart and soul into their work. Individuals receiving such messages tend to interpret them personally; feeling disappointment, regret, and unappreciated. Rather than constructively improving their performance, these individuals become less productive and contribute substantially less to the organization. Consequently, business performance assessment leaders frequently seek plausible justification to avoid criticizing these individuals’ performance; recognizing their exceptional effort while ignoring the results achieved. Doing so, however, foregoes the improvement opportunities and sacrifices the associated gains that could otherwise be realized.


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Evaluation and Control Warning Flag 2 – Absence of Evidence as Evidence of Absence

StrategyDriven Evaluation and Control Warning FlagWhen examining organizational performance, assessors too often fall into the trap of concluding that the absence of adverse outcomes indicates a lack of underlying performance issues. This is an evidential fallacy. Many organizational shortfalls exist without causing consequential outcomes for reasons of redundant barrier prevention, lack of recognition, or simply blind dumb luck. The lack of a noticeable consequence does not necessarily equate to an absence of an issue; it simply means that the problem itself, up until the point of examination, has not manifested itself in a substantial outcome.


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Decision-Making Warning Flag 1c – ad hominem: Personal, Not Issue Attacks

StrategyDriven Decision Making Article | ad hominem“An ad hominem argument, also known as argumentum ad hominem (Latin: “argument to the man”, “argument against the man”) consists of replying to an argument or factual claim by attacking or appealing to a characteristic or belief of the person making the argument or claim, rather than by addressing the substance of the argument or producing evidence against the claim. The process of proving or disproving the claim is thereby subverted, and the argumentum ad hominem works to change the subject.

It is most commonly used to refer specifically to the ad hominem abusive, or argumentum ad personam, which consists of criticizing or attacking the person who proposed the argument (personal attack) in an attempt to discredit the argument. It is also used when an opponent is unable to find fault with an argument, yet for various reasons, the opponent disagrees with it.”

Ad Hominem
Wikipedia

The ‘Old Boys Club’

Product defects plague a company’s profitability; warranty repairs, returns, and lost sales robbing the organization of its already slim profit margins. Executives assembled an engineering team to assess product designs and material quality in hopes of identifying a root cause to the defective product issue. A junior member of the assessment team, a young, recently hired assembly line supervisor, identifies the lack of routine calibration of critical cutting tools as a contributor to the poor fit of key product components. The tenured company engineers on the team discount the supervisor’s observation because he’s too young and too new to know what’s really important. These senior engineers have just made an ad hominem argument to advance their position.

Ad hominem arguments are bias-based logic fallacies made to support business decisions every day. As with all logic errors, decision-makers fall prey to the appearance of reasonableness, especially when the assertion supports their desired course of action. Although difficult, recognizing and eliminating the use of ad hominem arguments in decision-making is absolutely necessary.


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Additional Information

Additional insight to the warning signs, causes, and results of logic errors can be found in the StrategyDriven website feature: Decision-Making Warning Flag 1 – Logic Fallacies Introduction.

Insights on organizational diversity and inclusion can be found in the StrategyDriven topical area: Diversity and Inclusion.