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System Approval by the CEO
Top executives set the behavioral tone of an organization. These leaders, particularly the Chief Executive Officer (CEO), are not only responsible for establishing the organization’s vision, mission, values, and goals, but through their decisions, actions, and communications convey to the workforce their commitment to the achievement of these expectations. Such conveyance demands that these expectations also be programmatic embedded within the organization’s policies, procedures, standards, and performance measures. Therefore, it is crucial that the executive team approves, buys-in to, and reinforces the organizational performance measurement system so to ensure its credibility with the workforce at large.
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Additional Information
Additional information on driving organizational alignment and accountability through performance metrics can be found in:
Articles
- Make the Mission Measurable
- Prioritize the Mission
- Organizational Performance Measures – Vertical Cascading
- Organizational Performance Measures – Horizontally Shared
StrategyDriven Podcasts
- Make the Mission Measurable
- Prioritize the Mission, part 1 of 2
- Prioritize the Mission, part 2 of 2
- Vertically Cascading Organizational Performance Measures, part 1 of 3
- Vertically Cascading Organizational Performance Measures, part 2 of 3
- Vertically Cascading Organizational Performance Measures, part 3 of 3
- Horizontally Shared Organizational Performance Measures
StrategyDriven Podcast – Video Edition
Whitepaper
Model
About the Author
Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.
StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.
shares with us his insights and illustrative examples regarding:
David Parmenter is author of 
Performance measures serve to align an organization’s efforts to the achievement of its mission. As part of a company’s evaluation and control program, they quantifiably monitor important characteristics of the company’s products and services and the performance of the individuals and processes creating them. Performance measures support managerial decision-making by providing useful information regarding:
Business Programs