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StrategyDriven Standards and Expectations Best Practice Article

Standards and Expectations Best Practice 1 – Provide Examples

StrategyDriven Standards and Expectations Best Practice ArticleWhat is clear to one person may not be so readily understood by another. Unlike quantifiably defined procedures, standards and expectations documents frequently rely on qualitatively defined concepts.

 
 
 
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StrategyDriven Standards and Expectations Warning Flag Article

Standards and Expectations Warning Flag 4 – Always an Exception

StrategyDriven Standards and Expectations Warning Flag ArticlePerformance standards and expectations drive managerial decisions and personal actions within an organization and serve to align an organization’s members to its vision, mission, and values. Such requirements necessarily demand an exertion of resources to perform the mandated actions.


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StrategyDriven Standards and Expectations Warning Flag Article

Standards and Expectations Warning Flag 3 – Changing Standards Based on One-time Arbitrary Errors

StrategyDriven Standards and Expectations Warning Flag ArticleHumans make mistakes, whether the result of carelessness or unintended misfortune. And no set of performance standards can fully alleviate all errors and their associated adverse outcomes.


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StrategyDriven Standards and Expectations Article

Standards and Expectations – Defining Performance Standards, part 1 of 8

StrategyDriven Standards and Expectations ArticleStandards and expectations define how work is to be performed; providing guidance for the consistent, efficient, value-based execution of tasks. At the outset, developing a comprehensive set of performance standards often appears to be an overwhelming and daunting task as employees within even the 'least complex' organizations perform countless different activities every day.


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StrategyDriven Standards and Expectations Warning Flag Article

Standards and Expectations Warning Flag 2 – Ghost Standards

StrategyDriven Standards and Expectations Warning Flag articleSome things can go without saying… performance standards are not one of them. By defining expected behaviors, performance standards serve as both a translation of the organization’s values and a foundational cornerstone of individual accountability.


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