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StrategyDriven Human Performance Management Best Practice Article

Human Performance Management Best Practice 3 – Qualify, Verify, and Validate

StrategyDriven Human Performance Management Best Practice ArticleHuman error reduction not only applies to the performance of operational activities but to analytical tasks as well. Errors made during performance of these tasks frequently go unnoticed at the time of occurrence, only to become consequentially evident when action is taken based on the errant analysis.


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StrategyDriven Human Performance Management Forum

Excellent business strategies fail to deliver superior results when not executed well. Subsequently, consistent, high-quality human performance becomes a critical component to successfully achieving the organization’s goals.

Yet, being human means making errors. Even well-intentioned, hardworking employees will make 3 errors out of every 100 actions taken simply because of the human condition. Thus, the question of achieving excellent human performances is twofold… how can the human error rate be minimized and how can business systems be structured such that human errors don’t result in costly or catastrophic failures?

Focus of the Human Performance Management Forum

Materials within the Human Performance Management Forum focus on those principles and best practices implemented at leading organizations to ensure consistent, high-quality human performance appropriately balanced with the need for cost-conscious efficiency. The following articles, podcasts, documents, and resources cover those topics critical to an exceptional human performance management.

Articles

Best Practices

Warning Flags

StrategyDriven Human Performance Management Warning Flag Article

Human Performance Warning Flag 1 – Peer Checking Everything

StrategyDriven Human Performance Management Warning Flag ArticlePerforming operational tasks is no different than administrative work or project activities - elevate all tasks to a level of equal importance and they all become unimportant. As previously defined in StrategyDriven Human Performance Management Best Practice 2 - Peer Checking, activities that should be peer checked are those irreversible actions presenting a severe adverse consequence if an error is made.


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StrategyDriven Human Performance Management Best Practice Article

Human Performance Management Best Practice 2 – Peer Checking

StrategyDriven Human Performance Management Best Practice ArticleEven the most well-intentioned and dedicated humans are fallible. Therefore, the challenge becomes one of minimizing human error.


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StrategyDriven Human Performance Management Best Practice Article

Human Performance Management Best Practice 1b – Verbalized Self Checking

StrategyDriven Human Performance Management Best Practice ArticleEven the most well-intentioned and dedicated humans are fallible. Therefore, the challenge becomes one of minimizing human error.


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