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How to Help Employees Communicate by Email More Effectively

Email is are still considered the primary communication tool in the business world. Today’s business landscape may have shifted further towards video conferences and short messaging platforms, but the majority of formal business communications are still conducted via email. There is no sign of emails being replaced by other means of communication either.

Despite the common use of emails, not all professionals know how to use them properly. This is exactly why we still see mistakes such as incorrectly using CC instead of BCC happening in the real world. As an employer, you can play a more active role in helping employees communicate by email more effectively.

Email-Related Training

Despite the importance of emails, most email etiquette and skills are learned through experience and real-world practice. Sure, there are a lot of resources and websites that specifically share email-related knowledge and tips. That said, very little formal training is provided in school or corporate training programs.You can reduce the number of mistakes your employees make when communicating via email by providing them with such training programs. They are easy to find and will even help employees fine-tune their email content for effective business communication.

It is also a good idea to provide employees with training on the tools available to them. In Outlook, for example, you can sort emails automatically, forward emails with certain marks to other recipients, and even automate everyday email tasks (i.e. adding a calendar entry for meetings and invitations).

The Right Tools for the Job

There are also additional tools designed to really boost email productivity and effectiveness. Customer Relationship Management or CRM platforms, for example, are capable of handling, logging, and documenting email communication. These comprehensive databases enable sales officers to keep track of their conversations with clients without ever missing a beat.

The same can be said for research tools. Let’s say you want your sales team to connect with new potential clients. Provide them with a tools such as The Email Finder to be able to research and verify email addresses. Click here to learn more about email verification can really boost your employees’ email productivity.

Monitoring

Monitoring is always a tricky subject to discuss. Is it ethical to monitor business emails sent from @yourcompany.com email addresses? Ethics debates aside, email monitoring is a proven way of boosting the effectiveness of business emails nonetheless.

As previously mentioned, CMS platforms can now keep track of email communications between sales officers and clients. That simple tracking feature is very valuable when it comes to developing strong relationships with clients since it allows your employees to personalize the tone of the conversation based on past emails.

Tracking also gives you, the employer, a clear picture of how emails are helping the business thrive. This, along with the previous tips we covered in this article, will help you assist employees in using their email addresses more effectively.

StrategyDriven Tactical Execution Article

Improving Your Industrial Business Climate By Reducing Your Carbon Footprint

StrategyDriven Tactical Execution Article
Photo courtesy of Pixabay

It is one of the most important aspects of running a business in the modern world, its impact on the environment that cannot be underestimated. Whether you are running a business that uses a lot of electricity all the way through to something that makes a bigger carbon footprint, like an industrial business. There are many ways to improve your business so it can be a lot more environmentally ethical in this respect, so let’s go through some of the basics and make sure that you are up to speed.

Working With Like Minded Clients

Practicing sustainability is not just something you need to do in-house, but it’s something that you need to think about on every step of the chain, from where you purchased your equipment, all the way through to your suppliers. When you look at equipment like rig mats from Northern Mat, you can see that this company are continuously working to reduce environmental impacts through the everyday processes and equipment they make. It’s important that you align yourself with the company with the right ethical outlooks, especially as the government policies and regulations are becoming increasingly stricter with every passing year. Every aspect of your equipment in an industrial framework is a potentially dangerous item of machinery that has a big impact on your carbon footprint as a whole.

Making Your Business Sustainable From The Ground Up

An environmentally conscious business isn’t just something to benefit the planet, nowadays it’s a key part of how you attract clients and how you do business, so it needs to be part of your overall business operation. Potential clients will look to see how you are dealing with sustainability, not just on the ground level, that’s all the way up the ranks, through to your business plans and processes. It’s not enough to make it appear like you are covering your bases in this respect, it needs to be part of your whole ethos.

Replacing Your Raw Materials

Running an industrial business is a big drainer of raw materials, so it’s important for you to replace those, not just because of the moral obligation, but it also sets a good example to other businesses to do the same. A very simple example of this is to offset the devastation of deforestation in the world, so if you are a business that uses a lot of paper, planting the equivalent number of trees to replenish the paper you are using is a small step to show your intentions with the future of the planet.

Long gone are the days of recycling being a cutting-edge approach to helping save the planet. It’s an automatic approach to the way everybody looks after the planet now. So you need to make sure that you are imbuing your company with the best possible ways to cut back on damaging Mother Earth. From the products to the processes, and everything in between, it’s time to put your thinking cap on if you’re working on building an industrial company.

StrategyDriven Human Performance Management Article

Human Error: The One Thing Holding Your Business Back

StrategyDriven Human Performance Management Article
Photo courtesy of Pexels

Running a successful and efficient company is all about time management and reducing errors. A business that spends as much of the day being as productive as possible will always be set for success. The same can be said for a company that doesn’t make a lot of errors, therefore doesn’t waste time correcting these errors.

Sadly, there is one thing that can cost your business and hold you back; human error. Yes, while employees are essential for your business, they are guilty of making errors from time to time. One simple mistake could cause disruption in your company that leads to half a day being wasted as you all try and fix it.

As a consequence, it should be a top priority for businesses to reduce human error. Is this even possible? Of course, it is, and here are two easy ideas you can use:

Use Software For Certain Tasks

To completely eradicate the risk of human error in some tasks, you can use software. This is particularly useful regarding various human resources tasks such as paying employees and managing staff absences. These are tasks that often have the most mistakes occurring. As it says on the HRIS Payroll Software website, the right software can free up time and minimize errors. By relying on a computer to do certain tasks, you haven’t got to worry about employees making mistakes.

Software isn’t going to work for every single task in the office, but it will be a great solution to plenty of HR or accountancy tasks. Essentially, anything that can be automated or done by a piece of software doesn’t need to be done by a human.

Hire Better Employees

A simple way to reduce human errors is to ensure you hire the best people for every job. Companies that rush through the hiring process usually end up with employees that make a lot of mistakes. You must ensure you hire the best person and that they prove their worth. Someone with a good track record and lots of experience in the same role is ideal for your business. They know what they’re doing right from the start and will make far fewer mistakes than someone who might be in their first ever job.

The best thing you can do is take your time when hiring someone. Review their resume, check their employment history, talk to their previous employers, bring them in for an interview, etc. I’d even go as far as to say you should give them a trial run before actually hiring them full-time too. This shows if they’re good enough for your business and will highlight their mistake-making ability.

There may only be two ideas here, but they’ll go a long way to helping with any human error problems you have. As it was mentioned at the beginning of the piece, human error causes disruptions and wastes time. By reducing the likelihood of employee errors, you can stop holding your business back and drive forward in the right direction.

StrategyDriven Tactical Execution Article

How You Can Save Your Business Money by Cutting Down on Paper

StrategyDriven Tactical Execution ArticleIt may have escaped your notice, but UK businesses are gradually changing how they deal with the paper trail. Offices around the nation are looking at ways to reduce the need for paper mills to order pulp (which makes paper) that comes from the cutting of small trees and the remnants of harvesting larger ones. This way, forestry across the UK stays where it is, which looks more appealing and helps clean the air across the country too.

Here are a few ways that your business can reconsider how it manages its paper use and what options there might be.

Intentionally Going Thinner and Lighter

Just like with our waistlines, aiming for a lighter, thinner version is a good choice when it comes to paper usage in the office. It needs the cooperation of the office manager who handles paper orders from the photocopier right down to the little notepads to pull it off. Cutting down the environmental impact from your business’ paper use is as easy as cutting down the paper stock thickness to use less volume.

It’s also worth noting that paper which comes with a special coating over it, or has been treated to be reflective, also uses different types of thicker paper to achieve this result. The greater use of this kind of paper product is impactful too.

Lower Storage Costs for Paper Files

With the use of thinner paper stock, paper files that are necessary for businesses to keep on-hand are thinner. With each page being a lower GSM stock (as recommended above), files get thinner overall. Fewer metal storage cabinets are needed, and you need less space to store them and access them too. A filing clerk is no longer needed either when there’s fewer files to manage.

Think Before Printing Out

Pausing to consider whether a printout really needs to be produced is a great way to reduce paper usage. The mindless printing of multiple copies of a seldom accessed paper version is not helpful to reduce paper usage or the costs of it. Where copies are needed, consider printing on both sides and train staff on how to set up their software and printer to achieve this result. Alternatively, the company could look at tablets for teams to use and access digital versions of reports for reference purposes.

Paper copies fade over time and are a poor way to keep records in the wake of the complete digitisation of software. Set standards for employees where staff are rewarded for reducing paper usage, which cuts the environmental impact and office costs.

Fewer Photocopies

Taking fewer photocopies is another way to reduce costs both in paper usage and maintenance expenses for the photocopier machine. Distracting staff by having to monitor repair staff when they have to attend to fix a copier machine is a time suck. The greater the use of the photocopier, the more often it’s likely to run into trouble too.

There are always more ways to cut down on paper usage to save money. You can a look at the GoCanvas.com website to learn more about how much paper usage is costing your company and how you can set up your business to operate more efficiently and less expensively.

Going digital saves businesses money in many areas. They are no longer reliant on a paper trail for most activities and the company operates more smoothly as a result. It’s also easier to look up key information online when necessary because putting hands on the paper file is no longer needed.

StrategyDriven Marketing and Sales Article

How to Make Your Shipping Parcels Look More Professional

StrategyDriven Marketing and Sales ArticleWhen sending out packages to clients and customers, you want each shipment to bear the name of your company in a neat and professional manner. In fact, your shipping parcels need to make it obvious that they are coming from the same place. You can make professional shipping practices into a habit by utilizing shipping labels. Make your shipping labels look uniform and crisp by using a bold font, high quality envelopes and closing your envelopes neatly.

Why Your Company Needs to Print Each Shipping Label

A hastily written shipping label is not very legible, which could lead to delivery delays. If the delivery person can’t read the zip code or make out the name of the intended recipient your shipments may end up getting returned and being marked as undeliverable. Time is crucial when shipping parcels to customers, business partners, and vendors. If you want them to have a professional impression of your place of business, you need to have each shipping label printed up neatly which you can do if you buy a printer and a shipping label set.

Ensure that your labels have your company name and address as well as the name and address of the recipient printed out and aligned prior to sending your packages.

Envelopes Count When Shipping Parcels

The envelopes your company uses to send parcels help to keep the contents of each package intact and undisturbed. Not all of your shipments are going to be made up of papers. If your company is sending a package that is fragile, use padded envelopes that won’t tear or easily be compromised. All shipping boxes and envelopes also need to be thick so that their contents aren’t visible from the outside. Include packing peanuts for added security if you think that the items inside of your shipments may shake or move around in transit.

Professional Methods for Securing Envelopes

There should be a strong security tab for securing envelopes when sending out parcels professionally. In other words, you may want to avoid using the type of envelopes that you moisten and apply pressure to close the tab. Use envelopes that peel and stick so your recipient will know if it has been tampered with prior to delivery. You can also use security tape to ensure that your parcels are never opened before they get to their destination. If your company is sending out confidential papers or packages that are private in nature, your shipping methods can help to deter tampering.

When parcels that come from your company arrive looking professional and completely intact, your clients will easily identify all of the efforts taken to safeguard their mailings. Professional mailing efforts will also enable you to track packages and learn when a shipment has been diverted. Start with neatly printed labels and your workers can confirm that they have included the correct shipping information prior to dropping off packages to be delivered.

Use the best quality envelopes and package all parcels appropriately and they will arrive on time to the designated party. Your customers will make more purchases knowing that their shipments always arrive securely and professionally packaged.