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Four Questions to Ask Before Scaling Your Business

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“Things are either growing or dying” is a famous quip. While it’s unclear who said it first, it’s been used regularly at business conferences to fire up audiences over the last few decades. The speaker often follows it up with a list of suggestions like “five tips to start scaling your sales”. However, it turns out one of the most dangerous things you can do is to prematurely start to focus on scaling.

This may seem like an odd statement coming from a entrepreneur turned venture capitalist and professor who has spent the last few years in my role at Carnegie Mellon studying scaling startups and teaching a popular graduate course titled The Science of Growth that was recently turned in as a book.

I’m a big fan of scaling up innovative ideas and making sure they have as much impact as possible. In our research, to try and understand the critical success factors of scaling a startup, we followed the journeys of 10 well-known companies, ranging from modern marvels like Tesla, Facebook, YouTube and LinkedIn all the way back to the retail juggernaut McDonalds – and then contrasts each story with that of a lesser-known startup that was created at about the same time, with a similar product, targeting the same market.

From these cases, we came to appreciate that there were a set of four what we call ‘prerequisites’ that startups needed to focus on BEFORE growth. Just as you can’t take calculus before basic arithmetic, these are the essential foundational elements of any startup before the entrepreneurs turn their attention to growth.

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About the Author

Sean AmmiratiSean Ammirati is a partner at Birchmere Ventures, an early-stage venture capital firm based in Pittsburgh, PA, and Palo Alto, CA, and is an Adjunct Professor of Entrepreneurship at Carnegie Mellon University. Before that, he was the COO of ReadWriteWeb, one of the most influential sites about the future of technology and innovation. Sean was previously co-founder and CEO of mSpoke, a big data SaaS company that was the first acquisition of LinkedIn.