Make a Small Business Feel Much Bigger

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So you own a small business. And when you say “small business”, you mean small. Real small. Small enough to be intimidated by the much larger business sharks out there. Maybe you’re just a small group of people working from home on the same project. Maybe you’re even one or two people running the entire thing from a bedroom! However small your small business is, there are things you can do to increase your stature.

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Just because you’re not a massive company with vast riches, it doesn’t mean you can’t sit at the same table. You can get many of the same opportunities if you play your cards right. The best thing to do, if you’re a little anxious about the size of your company, is to make it look bigger. It’s true that some prospective clients or partners will be reluctant to work with really small businesses. So here are some tips that will help your company seem much bigger than it is.

Build an amazing website

A surefire way of detecting a really small business is by looking at their website. If the design is basic, haphazard or messy, then it can be a dead giveaway. The fact is that your website is how many people are going to be introduced to your business. It can’t look like something a newbie to Geocities or Freewebs might have come with.

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Look at the websites that bigger companies are using. They’re sleek, modern, easy-to-use, innovative. You want to spend time on them just because they’re a pleasure to visit. Consider working with a web design agency to ensure a professional look.

Get a prestigious address

A company that works in the heart of big business city is going to look more attractive to potential customers. If your office address is in the middle of some suburb on the outskirts of town, then people will know you’re pretty small fry. That, of course, shouldn’t reflect on the quality of your service. But people may make their judgements nonetheless. This is why you should consider working with commercial movers such as myBekins. If you can get your business into the big commercial cities of your country, then you’re going to have a lot more prestige to work with!

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If you don’t have the resources for a direct move, you can use a virtual address. This is an address in a desired business location that you can use as your official address.

Become incorporated

Incorporation is the process of officially forming a company with the government. Of course, you will have had to have declared yourself as a company to your national revenue service in order to get taxed correctly. This isn’t all there is to do, though.

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If you get your company registered officially as a limited company, this can make all the difference. You will officially be a company, with the ‘LTD’ tag and everything! This can help your business look a lot stronger on your website and other relevant copy. This can affect the amount of tax you’re paying, though. It will usually affect it for the better, but you might want to consult an accountant before taking this step.

How to Prepare the Launch of Your First Ecommerce Company

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Branding & Company Name

Before you can even think about launching your business you will need to make sure that all your branding is air tight. You will need a solid business name, that makes your company recognisable and that effectively communicates who you are and what you do. You business name, logo and branding will need to be memorable and unique. So make sure you are researching online, beforehand, to make sure that your business name is not already in use and that your branding is not too similar to that of any of your competitors.

You will then need to register that company name and the domain of your site and if you are wanting to do business internationally, or even just outside of your local community, then you will certainly want to consider trademarking your logo and creating a copyright for your business.

Understand Logistics

Ensuring the success of an ecommerce site is not just knowing your website and your products. A huge chunk of your business is going to be logistics, so it’s essential that you get your head around how it all works and that you have all the logistics in place, prepared and ready to go for when the orders start rolling in.

You are going to need to to look into local warehouses and logistical partners. You will need to get all of your inventory sorted and organised and get all the necessary items in place, such as shipping labels, boxes and central Carolina scales. Making sure that everything is ready in the warehouse, that you have a logistics team in place and all your inventory and shipping materials are ready to go, means that you can really hit the ground running when the orders come in.

Employer Identification Number

Once your business and website are registered and you have researched how to properly trademark your new brand you will then need to think about how to get your employment identification number. You will need this number to open a bank account for your business and so that you are able to do all your paperwork, like invoicing and taxes. Every business need an employment identification number, whether you are employing staff or not, so this needs to be in place before you launch your ecommerce site.

Business Permits & Licenses

Another very important task for anyone launching their first ecommerce company is to ensure that all the correct business licenses and permits are properly organised and in place. These may differ depending on the location of your business, therefore you should check with your local city council in order to understand what sort of tax licenses, business licenses and permits you need in order to be legally trading from your home or office address.

Choose the Best Vendors

The bread and butter of any ecommerce site is the products. Therefore you are going to need to make sure that you are working with the best vendors and that your products are of the best possible quality. You will want to be negotiating for the best price and be building solid relationships with the best vendors that you want to go into business with.

Golden Rules for Maintaining a Healthy Cash Flow

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You have, no doubt, heard the saying ‘cash is king,’ and it may be cliché, but it is definitely the truth. No business can survive without any cash. It is the fuel that keeps the engine running. This is why all companies, especially SMEs, need to have a strategy in place for maintaining a healthy cash flow and dealing with any potential related problems that may arise.

Have a clear process in place…

Businesses run efficiently when they have clear procedures in place, and this is definitely the case when it comes to maintaining a healthy cash flow. You need to have a straightforward procedure for dealing with invoices and collecting payments. Don’t forget to practice what you preach; you need to send out invoices promptly if you are to be paid on time. How can you demand efficiency if you are not operating efficiently yourself? There are plenty of great tools available today to assist with sending invoices out and tracking them. By automating this part of your business, you can ensure everything runs more smoothly and quickly.

Don’t accept defeat…

One of the worst things you can do is simply assume that there is nothing you can do about late payments. Many business owners assume that it is out of their hands. After all, they cannot literally force the client to pay on time. You need to get rid of this defeatist attitude. No matter what frustrating business problem you are faced with, there is always a solution. Of course, you can improve your internal practices, but if this does not solve anything, there are other options. Working with a cash flow finance company is highly recommended. If you get an indication that a client is not going to pay on time, a finance firm will pay on their behalf. The client will then pay the lender instead.

Do your research beforehand…

It pays to do a bit of research about the customer beforehand. This is especially the case for any substantial orders. Begin by acquiring their credit report. This will give you a good indication as to whether the potential client is someone to trust. If they do not make payments on time, they will have a bad score, and this should be an immediate red flag. You should also find out about the payment practices of the customer. For example, do they pay on an ad-hoc basis? Do they only pay on a certain day per month? By knowing a customer’s payment habits, you can plan more efficiently. The more you know, the stronger your position.

Set an upper limit per customer…

Finally, make sure you set a bespoke upper credit limit for each of your customers. You can use the credit check you obtained to assist you with this. Also, obtain references from other businesses that have traded with them. You need to determine the risk you are exposing your firm to when arranging any type of credit agreement. Once you have set the limit, do not budge.

Spend Vs Splurge: Can You Afford Not To Invest In These Areas Of Your Business?

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In business, a company owner will often take steps to try and reduce spending, but there are certain areas where cutbacks should be discouraged. Often, it is possible to reduce overheads, but lowering spending could put you at risk. Before you make any budgeting decisions, consider whether you can afford not to invest in these key areas.

Legal advice

Even if you run a very small business, it’s beneficial to have legal experts in your corner. You never know when you may need to make that call and take advantage of expert advice. Running a business isn’t always as simple as sealing deals and selling wares. There are many legal aspects that you have to take into account as a company owner. If you employ people, the last thing you want is a personal injury case brought against you because your office doesn’t comply with health and safety regulations. If you’re launching a new product, you don’t want a rival firm to rip off your idea or customers contacting you complaining about the quality of the item. If issues arise, and you need to investigate insurance fraud, take action against a competitor or find out more about compensating a customer, it’s helpful to have people in the know at the end of the phone. It is sometimes possible to handle your own legal affairs, but cases can be very complex, and if you hire a professional, you’re much more likely to achieve a positive outcome.

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Accounting

There are few things that are more important than getting to grips with the numbers when it comes to managing a company. If you own a business, you may not have the time or the expertise to manage the books, and if this is the case, it pays to join forces with an accounting firm. If you have no idea what’s going on in your accounts, you may encounter cash flow issues, and your balances may be much lower than anticipated, which could result in missed payments or failure to hit growth targets.

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Training

If you manage a team of people, investing in training can help you upskill your employees, promote health and safety and increase productivity. In the short-term, you’ll be parting with cash, but in the long-term, you’ll be adding value. Training enables your employees to develop new skills, which could prevent you from needing to hire additional workers and enable you to diversify the services you offer. Think carefully about the programs you choose for your team, and have a look around at the opportunities that are on offer. Ask your employees what kinds of courses they’d be interested in undertaking, and read some reviews to find the best training providers.

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When you run a business, balancing the books is key. While there are some areas where you can save money, it’s wise to invest in legal advice, accounting services, and training. This will enable you to act swiftly if legal issues arise, keep an eye on your books, and upskill your workforce.

When You’re Faced With A Frustrating Business Problem, There’s Always A Solution

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No matter how good we are in our business, or how well we can do our jobs, there are sometimes problems that we’re faced with. Some will be easy to remedy, but others will be much harder. Then, when you’re faced with a frustrating business problem, you can feel like it’s impossible to solve, or that you’re never going to get the time to tackle it head on. But, don’t let that put you off. When it comes to overcoming your business obstacles, there are easy solutions to most – you just have to know how to handle them. So, take some of these solutions and see if they work for you.

Not Having Enough Hands

Firstly, you may find that you just don’t have enough hands to get all of your business tasks done. This can definitely be the case when you provide a service to customers, and you spend a lot of your day with customers or clients. But, there is a way that you can gain more hands – or more time. And that would be to start outsourcing tasks to a virtual assistant, so they can get them done for you. Whether it’s admin, emails or processing invoices, you can have a lot of work done for you.

Losing Custom

Then, there is the kind of problems you face when you lose customers. Now, you may not always know why it’s happening, but that’s your first fault. To find a solution, you have to be able to figure out why you are losing them to get them back, or gain new ones. Sometimes you need to be able to improve your customer service or even the quality of your product or service. And then there’s also the option of pushing your marketing efforts too.

Not Being In The Office 24/7

When you can’t be in the office all day every day (because you do have to go home and have a social life too), it can be frustrating. If you’re missing calls, it can drive you crazy. But, instead of spending time playing catch up, you should look into options for answering calls after hours to save the frustrations. You should do the same for an online chat service or answer emails if you get a lot of contact via those two methods too.

Falling Behind

Sometimes, when you’re business, you realize that you’re starting to fall behind. It can be tough because you’re not sure how you’re going to find the time to keep up. But, just like outsourcing your admin tasks, you may need to look into innovative business options that can keep on top of things for you. You may find that automated online process means that you never fall behind the business trends.

Struggling To Find Investors

And finally, it can be super frustrating when you want to grow your business, and your business is ready to expand, but you just need the cash. So, you’re on the look out for investors, but how do you find them? You may find that you can pitch to different investors using online platforms, as well as considering selling stocks in the traditional route, to give you lots of options.