Fending Off Employee Dissatisfaction: How to Retain Top Talent in a Turbulent Job Market

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A number of recent reports have indicated that nearly 50% of the U.S. work force is unhappy with their current job. Amid the prospect of a recovering labor market, if this news doesn’t seriously concern you as a business owner or manager, it should. With such a high level of employee dissatisfaction, it’s a safe bet that once the job market recovers, a great number of people will “jump ship” when the opportunity is right.

The Retention Factor
If it isn’t already, retaining talent within your organization should be a top priority. But, the stakes are even higher now. Why? So much of a company’s success, its value to customers and its potential for future growth reside within its people. Keeping your most talented team members on your side is important for a number of reasons:

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About the Author

Solange Charas joined TalentScope in 2008 as the Global VP of Pre-Sales for the group. Prior to her joining TalentScope, she held several top level HR positions including CHRO of Praetorian Financial Group, SVP, Head of Human Resources for Benfield Group, and Global Head of Human Resources for Havas Advertising. In these roles she was responsible for all aspects of HR for these three organizations. Ms. Charas’ prior professional consulting experience includes many senior-level positions with companies such as Arthur Andersen, Ernst & Young LLP, and Towers Perrin. Ms. Charas served as a chairperson of the Remuneration Committee 2005 to 2009 for NASDAQ-traded Able Energy. Ms. Charas has a Masters in Business Administration in Accounting and Finance from Cornell University, a Bachelor of Arts in International Political Economy from the University of California, Berkeley and a Certificate in Negotiations from Harvard University. In the fall, she will be pursuing her Doctor of Management.

StrategyDriven Podcast Special Edition 34b – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 2 of 2

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 34b – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 2 of 2 examines how U.S. Cellular achieved superior results by becoming a Dynamic Organization, a transformational change that focused the organization on the customer and on valuing its front line associates. During our discussion, Dave Esler, co-author of The Pursuit of Something Better and Principal at Esler Kruger Associates, shares with us his insights and illustrative examples regarding:

  • how U.S. Cellular defines employee empowerment
  • mechanisms used to recruit individuals who embody the ‘Dynamic Organization’ culture
  • actions taken when individuals not buying into the organization’s culture are identified
  • how executives judge the amount of change their organization can absorb at any one time
  • what U.S. Cellular leaders would do differently if they were to implement the ‘Dynamic Organization’ model beginning today

Additional Information

In addition to the invaluable insights Dave shares in The Pursuit of Something Better and this special edition podcast are the resources accessible from his website, www.EslerKruger.com.   Dave’s book, The Pursuit of Something Better, can be purchased by clicking here.

Final Request…

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Thank you again for listening to the StrategyDriven Podcast!

About the Author

Dave Esler, co-author of The Pursuit of Something Better, is a Principal at Esler Kruger Associates, a consulting firm that for more than 20 years has helped organizations and their leaders become more effective. Dave has a corporate background in communications and human resources from Metropolitan Life and Nortel Networks and several years of consulting experience. He is the author of many articles on a variety of business topics.

Podcast: Play in new window | Download (Duration: 31:58 — 43.9MB)

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StrategyDriven Podcast Special Edition 34a – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 1 of 2

/in , /by

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 34a – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 1 of 2 examines how U.S. Cellular achieved superior results by becoming a Dynamic Organization, a transformational change that focused the organization on the customer and on valuing its front line associates. During our discussion, Dave Esler, co-author of The Pursuit of Something Better and Principal at Esler Kruger Associates, shares with us his insights and illustrative examples regarding:

  • performance gains U.S. Cellular made from 2000 to 2008 by evolving into a ‘Dynamic Organization’
  • what a ‘Dynamic Organization’ is and the model’s major components
  • tools used to implement the ‘Dynamic Organization’ concept
  • how U.S. Cellular defined its corporate values

Additional Information

In addition to the invaluable insights Dave shares in The Pursuit of Something Better and this special edition podcast are the resources accessible from his website, www.EslerKruger.com.   Dave’s book, The Pursuit of Something Better, can be purchased by clicking here.

About the Author

Dave Esler, co-author of The Pursuit of Something Better, is a Principal at Esler Kruger Associates, a consulting firm that for more than 20 years has helped organizations and their leaders become more effective. Dave has a corporate background in communications and human resources from Metropolitan Life and Nortel Networks and several years of consulting experience. He is the author of many articles on a variety of business topics.

Podcast: Play in new window | Download (Duration: 33:26 — 46.0MB)

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StrategyDriven Podcast Special Edition 32 – An Interview with Nilofer Merchant, author of The New How

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 32 – An Interview with Nilofer Merchant, author of The New How explores the transformation of the traditional, top-down approach to strategy planning and execution into a collaborative process proven to be significantly more effective. During our discussion, Nilofer Merchant, author of The New How: Creating Business Solutions Through Collaborative Strategy and Chief Executive Officer of Rubicon Consulting, shares with us her insights and illustrative examples regarding:

  • the definition of business strategy
  • why input from those lower in the organization is needed when formulating the organization’s strategy
  • why being the ‘Chief of Answers’ is harmful to the planning process and what can be done to avoid assuming this role
  • why it’s important for everyone within an organization to understand its strategy
  • the ‘First Principles of the New How‘ and why they are important to strategy development and execution

Additional Information

In addition to the invaluable insights Nilofer shares in The New How and this special edition podcast are the resources accessible from her websites, www.RubiconConsulting.com and www.The-New-How.com.   Nilofer’s book, The New How, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Nilofer Merchant, author of The New How, is Chief Executive Officer of Rubicon Consulting, a strategy and marketing consultancy designed specifically to serve the needs of technology companies. Nilofer has honed her unique collaborative approach to solving tough business problems while working with and for companies such as Adobe, Apple, Nokia, and HP. To read Nilofer’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 39:18 — 54.0MB)

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StrategyDriven Podcast Special Edition 30b – An Interview with Lynne Lancaster and David Stillman, authors of The M-Factor, part 2 of 2

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 30b – An Interview with Lynne Lancaster and David Stillman, authors of The M-Factor, part 2 of 2 examines how to successfully integrate Millennials into the workforce from the perspectives of the Traditionalists, Boomers, and Gen Xers already there and the incoming Millennials themselves. During our discussion, Lynne Lancaster and David Stillman, authors of The M-Factor: How the Millennial Generation Is Rocking the Workplace and co-Founders and Partners of BridgeWorks, shares with us their insights and illustrative examples regarding:

  • why Millennials appear to have a sense of entitlement and how it is different than that of other generations
  • how managers should handle Millennial parents who want to be involved in every aspect of their children’s workplace activities
  • what managers can do to harness the tech savviness and speed of Millennials to their business’s benefit
  • how to deal with Traditionals, Boomers, and Gen Xers who feel they are forfeiting their value to the organization and job security when tasked with sharing hard earned knowledge with Millennials
  • actions Millennials should take to better integrate with their organization

Additional Information

In addition to the incredible insights Lynne and David share in The M-Factor and this special edition podcast are the resources accessible from their website, www.Generations.com.   Their book, The M-Factor, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Lynne Lancaster is one of today’s foremost cultural translators. An expert on the generations, she is co-founder of BridgeWorks, a company that advises leaders, managers, and employees on how to conduct business more successfully by bridging generation gaps at work and in the marketplace. Her keynote speeches and workshops have enlightened and entertained high level audiences from many of America’s best companies, including 3M, American Express, Best Buy, Citigroup, Coca-Cola, Lockheed Martin, and Wells Fargo, as well as from numerous public sector and nonprofit organizations. To read Lynne’s full biography, click here.

David Stillman is co-founder of BridgeWorks and one of the youngest keynote speakers to hit the national circuit. He co-authored the best selling business book, When Generations Collide, with Lynne in 2002. David has appeared nationally on CNN, CNBC, and the Today show and has been featured in such prestigious publications as TIME magazine, Entrepreneur, The New York Times, and USA Today. To read David’s full biography, click here.

Podcast: Play in new window | Download (Duration: 30:23 — 41.8MB)

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