One Source of the Truth

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StrategyDriven Organizational Performance Measure Best PracticeMeasurement of observable variables has always been as much an art as it is a science. How, when, where, and with what we measure observables highly influences the values derived.

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Core Performance Measures

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Recommended Resource – Strategy Maps: Converting Intangible Assets into Tangible Outcomes

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Strategy Maps: Converting Intangible Assets into Tangible Outcomes
by Robert S. Kaplan and David P. Norton

About the Reference

Strategy Maps: Converting Intangible Assets into Tangible Outcomes by Robert S. Kaplan and David P. Norton reveals how an organization can link performance measures covering the areas of operations, customer relationships, innovation, and regulatory and social processes to its mission and then leverage these ‘strategy maps’ to drive performance improvements.

Benefits of Using this Reference

StrategyDriven contributors like this reference because it illustrates how an integrated performance measurement system can be leveraged to drive organizational performance toward desired outcomes. This book is thorough in its discussions and provides the visual aids needed to make the concepts real to the reader.

Common Construction Characteristics

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StrategyDriven Organizational Performance Measures Best PracticeThe benefits of vertically cascaded and horizontally shared performance measures are maximized when the related measures share a common set of characteristics. Common construction of vertically cascaded measures enables easy roll-up of lower tiered measures to create higher tiered benchmarks.

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Horizontally Shared

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StrategyDriven Organizational Performance Measures Best PracticeWell-constructed performance measurement systems provide a means of comparison between various products, services, and business units by ensuring relevant measures are horizontally shared across the organization.

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