What to Do if Your Business is Involved in an Accusation

StrategyDriven Risk Management Article
As with all things in life, a business can sometimes become involved in things that can lead to serious actions. As a business owner, you will be doing all you can to ensure that your company is working on the law and following all the codes of conduct. However, sometimes incidents can happen that lead to direct or indirect accusations against your company. If your business or someone working for you has been accused of a criminal offense, then here are a few things you can do to try and resolve the situation.

Where Does the Accusation Originate?

If you do receive information about an accusation, you need to know where the accusation originates. If it is coming from the police, then you need to make sure your company is open to them conducting an investigation. If it has come from an anonymous source or it is something someone has overheard, you need to keep detailed records of all the information. It may mean that you need to keep the source of the information if you have it and try to identify what the accusation relates to in the company.

How Does the Accusation Involve the Company?

The police will tell you if they know how the accusation involves your company. It will determine how you proceed and what actions you need to take. If the accusation involves a worker in your company, then they will likely be spoken to by the police. It might be the best procedure to suspend the employee pending the investigation to protect your company and other employees. If the accusation is against the company for safety for example, then you will need to make all safety records available to those investigating. It is also a good time to speak to your lawyer such as Powers McCartan, who can help to advise and deal with any legal issues on your behalf.

How It Could Affect Your Production

Determining the type of accusation is vital to know how it will impact on your company. If it involves one worker, then it could be that the incident wasn’t related to the company itself. If, however, it involves a process or a product that your company has produced, you will need to think about whether you need to stop production or remove a product from your stock.

Be Open About the Accusation

There can be more harm than good to try and deny the accusation, especially to your staff. It is important that you are open and honest about what is happening to stop rumors and uncertainty. If a certain individual is involved, then the police might ask that specifics are not disclosed. However, by being as open an honest as you can about any accusation, you are helping to preserve the reputation of your company and prevent false information from being circulated.

These types of problems are never easy to deal with, but if you can remain open and honest about what has happened, then you can quickly seek to resolve the issues.

DISCLAIMER: The author is not a lawyer and this article should not be considered legal advice. You should seek appropriate counsel for your own situation.

What it means to be Bonded, Licensed, and Insured

Service companies and contractors usually mention that they are “bonded, licensed, and insured” when they advertise their services. Many customers often read these terms but most often than not, they do not know exactly what they mean or may interchange one for another.

When companies claim that they are bonded, licensed, and insured, it tells us that they are committed to giving their best and most valuable service to their customers. These are minimum requirements that service companies should meet, so if a certain company does not comply, it puts its credibility into question.

As customers, it is important to know whether a company is bonded, licensed, or insured. For instance, it is part of the list that the homeowner should keep in mind before hiring a home contractor. What does it take to be bonded, licensed, or insured? Here is a complete explanation on each one.

Insured

A company is insured when they have coverage just in case of accidents or any other untoward incidents on the job. The insurance usually covers the damage up to the amount of the coverage limit.

There are several types of insurance coverage that companies can avail of. General liability insurance protects the company against lawsuits and usually covers bodily injury, personal injury, and property damage. Generally, liability insurance includes coverage just in case someone gets hurt or injured on the job.

It is also important for independent home contractors to show their clients proof of coverage. For instance, contractors insurance at next-insurance.com covers general liability for contractors such as handymen, HVAC technicians, carpenters, electricians, landscapers, janitors, drywall installers and concrete workers.


The type of insurance that a company gets depends on their type of business. Most businesses usually have property insurance, workers’ compensation insurance and commercial auto insurance.

Bonded

When a company is bonded, it means that a separate entity has secured money that a customer can claim in the event that they need to file a claim against the company. A bond will also protect the client because it pays them in case of poor or negligent performance of the service. This covers incomplete and sub-standard work. It also protects the customer when the company or contractor fails to meet other financial obligations, like paying sub-contractors or materials. The secured money is independently managed and it is not controlled by the company. In other words, a bond is an amount of money that is set aside just in case something happens.

Businesses usually apply for either a commercial, contract, or court bond. Once approved, they sign an indemnity agreement and pay the premium. When a company is bonded, it tells customers that it is well-funded just in case any untoward incident occurs.

Licensed

Each U.S. state requires certain professions and businesses to be licensed before they operate. Federal licenses and permits are also needed for certain businesses. This is especially applicable to industries that have something to do with transportation and logistics, fish and wildlife, radio and television broadcasting, alcoholic beverages and other industries that could threaten life or may have consequences on a nationwide scale if not properly operated.


Certain professions require a license in order to conduct business and perform a certain type of work in a certain state or locality. There are regulated professions that need to meet legal requirements. These professions include dentistry, accounting, cosmetology, residential painting, and others. A license is necessary in order to show the service provider’s competence. You can check the performance history of any professional through the Better Business Bureau. All you need is their license number.

Customers should do due diligence and check if the company or contractor that they plan to hire are licensed, bonded, and insured.

How to Avoid a Business Data Breach

It is difficult to deny the fact that there have been more catastrophic cases of data breaches in the last few years than ever before. The number of attacks and breaches continues to increase exponentially, despite the increasing awareness of better information security. Over 90% of business operations are now stored digitally, so this increase is not surprising.

What’s surprising is how so many businesses still take information security lightly. After the 2013 Yahoo data breach and the recent Equifax hack, operating without proper security measures in place is no longer acceptable. Here are the steps you can take to better prevent data breaches in your company.

A Better Structure

Gone are the days of pooling all information in one server and allowing everyone the same level of access. Thanks to better file management and new information security technologies, companies can implement a much more advanced structuring across their organization.

You start by organizing data into compartments based on the needs of the organization. A content management system or a more comprehensive Enterprise Resource Planning (ERP) solution can be used to manage not just operational data but also user access.

A better information structure allows you to manage access to sensitive information meticulously. Finance officers can only access information assigned to their department. Access to sales reports, for example, will require a special permission; this special permission can be granted on a temporary basis for better security.

The Right Measures

If you followed the full report on Yahoo’s data breach on TheBannerHerald.com, you should find it easy to see some of the prominent causes of that hack and how you can avoid them. The lack of sufficient security measures was to blame in this case (and many other cases).

There is no such thing as being too careful when it comes to protecting business information. A good way to start is by adding encryption for better file protection, followed by the use of SSL security to further secure data transmissions. Multiple redundancies, on the other hand, can act as additional layers of protection. These measures can block the majority of cyber attacks very effectively.

Having a comprehensive information security policy is also a must. The policy must dictate how sensitive data is to be handled, including internal and external transfers of files. Once a comprehensive policy is in place, it is time to tackle the third part of the equation.

Preventing Human Error

That third part is human error. There are many cases of information theft that started with a simple human error. The Equifax hack – one that left more than 140 million people exposed – is a good example.

Having a good policy and comprehensive security measures are not enough. The people within the organization must also understand and maintain information security best practices at all times. This includes setting strong passwords to prevent unauthorized access and not sharing that password, even with authorized parties.

The impact of a catastrophic data breach is, well, catastrophic. When Verizon discovered the data breach at Yahoo, the company lowered its offer by a whopping $1 billion. It is time to take a more serious approach to protecting the safety and smooth operations of your business in the digital age.

Emergencies That Can Bring Your Business To A Halt

It is a terrifying moment when you realise that your business is about to suffer some kind of a problem. Businesses face all sorts of problems every day, and most of them are dealt with pretty easily and swiftly. But then there are those larger problems, the ones which can bring everything to a sudden stop. When you run the risk of this happening, it can be remarkably worrying. To avoid this, you need to feel protected – and the best way to do that is to be prepared for all eventualities. To that end, let’s take a look at some of the most common and most worrying emergencies that any business might well face in the future.

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System Downtime

If you have been in business for longer than a week, you will know first-hand how important it is to keep your systems going strong. You probably rely quite heavily on technology – most businesses do these days. Clearly, if anything happens on that front, it can spell disaster for the near future of your business. You could be facing data loss, which might in turn mean a sudden downturn of business. Or perhaps some of your automated systems will fail, resulting in lost profits and disappointed customers. Whatever the result, having network downtime is never going to be something you invite.

If this happens, try not to panic. It helps if you have set up some kind of a back-up system beforehand. But if you haven’t, get the professionals in and you should be up and running again in no time. This can be worrying and damaging, but it is always fixable.

Failed Utilities

The workplace itself can often be home to a number of worrying and dramatic emergencies. These are often possible to prevent by following certain regulations, but even then you never quite know what will happen or when. Utilities in particular can be a worrying source of danger, and you will want to make sure you pay close attention to them in your office. These dangers can come in a number of forms. It might be that a plumbing problem has led to a severe leak, in which case calling the likes of ABC Home & Commercial Services is going to be a good move. Or maybe you need to call an electrician to fix a faulty fuse box which has blown out some of your computers. Whatever it is, these are all situations which you want to fix the moment they arise. Nothing good will come of leaving such problems to worsen, so get on it as soon as possible.

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Fire

If you have ever been in a workplace when a fire breaks out, you will know well that it can be truly terrifying. At such a time, your most important thought will not be the business itself, but the people. And that’s just how it should be – if a fire breaks out in your office, you need to evacuate everyone first and foremost. However, you will also be well aware that a fire can cause your business a lot of damage too. Clearly, it is best to do everything you can to prevent it happening in the first place.

This is why standard fire safety practices are so important. Following them will drastically reduce the likelihood of a fire breaking out in your workplace. But as well as that, you need to know what you should do if it happens anyway. Training your employees is the number one matter of concern here. They need to be able to get to safety as quickly as possible, so make sure that they have the necessary skills to do so. It is then a matter of practicing routinely, with fire drills at different and random times of the year. This ensures that everyone will act as well as possible if it should actually occur – and that will mean a greater peace of mind.

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Fire is by far one of the most worrisome emergencies that any business can face. Nonetheless, it is surprisingly common, and you absolutely cannot run the risk of not preparing for it. The more you know about what to do in case of a fire, the more likely it is that you can properly prepare and protect your business should it ever happen.

Keeping your business safe and secure means knowing the worst that can happen and being prepared for it, while still hoping for the best. Get this balance right, and you are on track for a bright future.

Ring Fence: 5 Ways To Prevent Theft On A Construction Site

StrategyDriven Tactical Execution Article
Photo courtesy of Matti Mattila via Wikimedia

Construction is booming at the moment as more people realize that manual labor is a suitable career. Of course, you have known that for a long time but are only now reaping the benefits. However, it isn’t all picnics and bouquets of flowers. When you run a site, you have to put up theft. Whether it’s your employees or burglars, it happens on a daily basis, and it costs the firm a lot of money. So, it needs to stop, and it needs to stop as soon as possible.

For those of you that won’t put up with it any longer, you have come to the right place. Below are five tips that will help you prevent of types of theft in the workplace.

1: Install Cameras

The obvious thing to do is to invest in construction cameras and create a high-tech security system. Now, if you think that cameras are reactive, that isn’t the case. Yes, they great tools for looking at incidents and figuring out what went wrong. But, they are also useful in the moment. For one thing, the majority of thieves don’t bother targeting a site which has CCTV. Because they are opportunists, there is too much risk even if the rewards are high. Plus, advanced systems allow you to monitor any incidents and take control in real time. A real time alert, for example, warns you of any suspicious behavior so that you can call the police or inform your people on site.

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2: Light It Up

Let’s stay on the topic of prevention for a moment. Cameras prevent theft because they add an element of risk, and lights do the same thing. Powerful lights take away a thief’s most treasured tool: darkness. Burglars use it all of the time to creep around in the shadows unnoticed, which gives them more time and a better chance of success. With spotlights, there aren’t many places a person can hide in the grounds. As long as the lights are bright enough, it should illuminate the entire site. And, if they sweep the area randomly, it only makes everything safer. If there is an incident, the light also helps identify the culprits the next day on CCTV.

3: Lock It Up

Construction sites are prime targets because they house lots of valuable materials. It isn’t uncommon to work with everything from copper to steel, and these have a high resale value. So, a common criminal won’t think twice about shifting as many raw materials as possible. Obviously, you need to make this as hard as possible, which is why lockers are essential. All you have to do is place anything of value in the lockers and keep it there until the morning. As long as the lock is strong enough, it should deter any person with light fingers. A safe is also a good idea if you can find one that is affordable. Regarding machines, there aren’t many ways to keep them under lock and key. Instead, stack materials around them to block off the path. Also, fit an immobilizer that cuts the ignition.

Don’t forget to lock up your personal items, such as your jobsite radio. To learn more about these radios, read this review of the The 10 Best Jobsite Radios.

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4: Background Checks

The biggest assumption bosses make is that they can trust their workers. That isn’t always true because employees are opportunists, too, especially if they think it’s a sure thing. As a result, the credentials of the people on your site must come into question. No one is saying that you need to grill them like a suspect under questioning, but you should look into their past. By talking to previous employers, it is possible to learn more about their personality and analyze whether they are a perfect fit. Also, a criminal background check should alert you to any major incidents in the past. No one likes to tar a person with a brush, yet you have to be careful. After all, it is your livelihood.

5: Security Team

Technology plays a massive part, but so do the people that walk around and stay on guard all night. The problem with a site is the size. It is too big to install cameras all around the perimeter, which leaves you vulnerable. Thankfully, boots on the ground can cover the places that technology misses. It is tempting to think that tech is infallible, particularly with recent advancements. The truth is that it is far from perfect, and that makes retro features like a security guard even more important.

The site is much safer when you put the new age and old school methods together.