Decision makers select from an array of choices the course of action their organization will take; voiding several other possible alternatives. Since there is seldom a perfect solution option to resolve any particular issue, some aspects of the problem will remain unaddressed and/or some excessive action taken. Furthermore, it is impossible to consider all circumstantial variables when making any decision. These decision-making process limitations often lead to unintended consequences, some of which may so adversely impact the decision’s outcomes as to render it a failure or significantly diminish its return on investment.
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