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Leadership Inspirations – Success and Accountability

“To succeed as a team is to hold all of the members accountable for their expertise.”

Mitchell Caplan
Chief Executive Officer, E*Trade

StrategyDriven Diversity and Inclusion Forum

“Diversity and inclusion exists when members of an organization act in a manner that recognizes and respects individual similarities and differences such that employees feel they and their work are valued and meaningfully contribute to the mission of the organization.”

StrategyDriven Contributors

Remaining relevant in today’s hyper-competitive business environment requires the full engagement of an organization’s workforce and the retention of highly talented employees. To accomplish this, leaders must capture the passion and commitment of subordinates by providing them with work that has a meaningful impactful on others and is quantifiablely measurable and rewarded; all while connecting with them on a personal level. Similarly, individuals need to connect with their peers in a way that makes them feel their contributions meaningfully add to the team and the organization’s overall success. Simply put, individuals seek to be valuable to and valued by their organizations; limited only by their abilities and desires. Without this sense of value and connectedness, a job becomes nothing more than the means to a paycheck, productivity declines toward that which is required to maintain employment, and attrition rises as employees seek more fulfilling work; all at great cost to the organization.


Gallup researchers found that within the average organization:

  • 29 percent of employees are engaged; working with passion and feeling connected to their company
  • 56 percent of employees are not engaged; putting in time but not energy or passion into their work
  • 15 percent of employees are actively disengaged; acting out their unhappiness and undermining the accomplishments of engaged employees

This research also showed that engaged employees are more productive, profitable, safer, create stronger customer relationships, and stay longer with their company than less engaged employees.

Source: Gallup Study: Engaged Employees Inspire Company Innovation, Gallup Management Journal, October 2006

Increasing workforce diversification challenges all members of an organization attempting to satisfy the individual value proposition. Differences in age, race, gender, religion, and sexual orientation to name but only a few, influence what makes individuals feel valued. Studies have shown the degree to which an individual feels valued by his/her superiors and peers in large part defines his/her work engagement and the subsequent value offered to the organization. Thus, the challenge is a circular one best solved by fostering an organizational culture that respects and embraces diversity and inclusion.

Focus of the Diversity and Inclusion Forum

While there exists a natural association between diversity and inclusion and organizational accountability, this forum will focus on the principles, best practices, and warning flags associated with establishing and maintaining a workplace environment that respects and values individual differences in order to earn full employee engagement and commitment to the achievement of the organization’s goals. The following articles, podcasts, documents, and resources cover those topics critical to enhancing workplace diversity and inclusion.

For additional information on creating a positive, motivating workplace environment, visit the StrategyDriven Employee Engagement Center of Excellence.

Articles

Principles

Best Practices

Warning Flags

StrategyDriven Expert Contributor Articles

StrategyDriven Podcasts

StrategyDriven Podcast – Video Edition

StrategyDriven Podcast – Special Edition

Documents

Tools and Templates

Resources

Books

Reports

Training Courses

StrategyDriven Podcast Episode 1 – What is a Strategy Driven Organization?

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 1 – What is a Strategy Driven Organization? introduces the StrategyDriven Podcast series by examining…

  • what makes an organization strategy driven
  • do strategy driven organizations really exist
  • what actions can executives and managers take to create a strategy driven organization
  • why should an organization work to become strategy driven

About the Contributor

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

3, 2, 1… StrategyDriven Podcast Coming Tuesday, November 27

Less than three days remain until the StrategyDriven Podcast launch! In our first episode, Nathan and Howard explore the question: “What makes an organization strategy driven?”

The StrategyDriven Podcast series elaborates on the best practice and warning flag postings on the StrategyDriven website; offering rich examples and additional insights. We believe this podcast series offers tremendous value for executives and managers at all levels of the organization.

The StrategyDriven Podcast will be available for download to your favorite mp3 service, such as iTunes, Yahoo! Podcasts, PodcastAlley, and BluBrry, or can be listened to directly from the StrategyDriven website. Why not schedule time today to subscribe to the StrategyDriven Podcast on Tuesday, November 27?!

StrategyDriven Organizational Accountability Forum

Accountable organizations are unique creatures; standing out from others because of their superior performance, greater employee loyalty, and higher customer satisfaction. Although the rewards are great, many companies will not embark on the journey to accountability because attaining and maintaining high levels of organizational accountability is extremely difficult.

Organizational accountability exists when all members of the workforce individually and collectively act to consequentially promote the timely accomplishment of the organization’s mission. Examined more closely, this means that:

  • all members of the workforce: Includes executives, managers, and individual contributors. Executives and managers are responsible for holding their subordinates accountable for the effective and efficient conduct of activities supporting mission achievement. Subordinates, through their actions, set an example by which positive pressure is applied to their peers and seniors for greater accountability.
  • individually act: Enough individuals throughout the organization must act accountably in order to achieve the critical mass necessary for the existence of an accountable organization. Some individuals, such as the chief executive officer, must exhibit and reinforce accountable behaviors for the organization to be truly accountable.
  • collectively act: Often, groups of executives, managers, or individual contributors make and execute the organization’s decisions. Under these circumstances, it is critical that the group act in accordance with the organization’s values to accomplish its mission and avoid easy outs and the tendency to fall into a mode of group think.
  • consequentially promote: Accountability cannot exist without both positive and negative consequences. To consequentially promote the organization’s mission implies that individuals and groups will not only act in ways that seek to accomplish the mission but will recognize and reward those who do so exceptionally and appropriately act to minimize behaviors less supportive of the organization’s goals.
  • timely accomplishment of the organization’s mission: For accountability to exist, one must know what is to be accomplished and within what time frame. No one can be accountable for accomplishing an undetermined goal for there is no basis against which to measure their accomplishments. Likewise, a goal that is not bound by time can never be considered to be incomplete or have insufficient progress because the individual or group working toward such a goal has an infinite amount of time to reach it.

Focus of the Organizational Accountability Forum

Materials in this forum explore the key attributes of accountable organizations and why many executives and managers intentionally or unconsciously avoid raising their organization’s accountability. We identify the programs, processes, and actions that can be taken to help promote increased accountability. Finally, we’ll examine the many benefits that accompany higher levels of organizational accountability and why accountable organizations realize them while others don’t. The following articles, podcasts, documents, and resources cover those topics critical to establishing a highly accountable organizational culture.

Articles

Principles

Best Practices

Warning Flags

Resources

Books