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StrategyDriven Podcast Special Edition 40b – An Interview with Frank McIntosh, author of The Relational Leader, part 2 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 40b – An Interview with Frank McIntosh, author of The Relational Leader, part 2 of 2 examines how a people-centered relational leadership approach breaks down organizational barriers and engages and motivates employees for achievement of truly superior results. During our discussion, Frank McIntosh, author of The Relational Leader: A Revolutionary Framework to Engage Your Team shares with us his insights and illustrative examples regarding:

  • the methods Relational Leaders use to hold employees accountable for the achievement of assigned tasks and goals
  • the activities executives and managers should engage in to become more relational in their leadership approach
  • the actions executives and managers can take to transform their company into a relational organization

Additional Information

In addition to the invaluable insights Frank shares in The Relational Leader and this special edition podcast are the resources accessible from his website, www.FJMcIntosh.com.   Frank’s book, The Relational Leader published by Course Technology PTR – a part of Cengage Learning, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!


About the Author

Frank McIntosh is author of The Relational Leader. During his 36 year career, Frank has worked with many of the most recognized companies and executives in the world. He has provided consulting services for peers across the country and helped initiate Junior Achievement programs in Ireland, the Ivory Coast, Oman, the United Arab Emirates, Bahrain, and Uzbekistan. Frank was inducted into the Delaware Business Leaders Hall of Fame in October 2008, one of 38 individuals so honored and the first not-for-profit executive to receive this distinction in Delaware’s 300 year business history. To read Frank’s complete biography, click here.

StrategyDriven Podcast Special Edition 40a – An Interview with Frank McIntosh, author of The Relational Leader, part 1 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 40a – An Interview with Frank McIntosh, author of The Relational Leader, part 1 of 2 examines how a people-centered relational leadership approach breaks down organizational barriers and engages and motivates employees for achievement of truly superior results. During our discussion, Frank McIntosh, author of The Relational Leader: A Revolutionary Framework to Engage Your Team, shares with us his insights and illustrative examples regarding:

  • the difference between management and leadership and what it means to be a Relational Leader
  • the tangible benefits Relational Leaders realize over those who lead with a more traditional, hierarchical style
  • the core elements of Relational Leadership, Fidelity, Appreciation, and Value
  • the behaviors Relational Leaders exhibit

Additional Information

In addition to the invaluable insights Frank shares in The Relational Leader, and this special edition podcast are the resources accessible from his website, www.FJMcIntosh.com.   Frank’s book, The Relational Leader published by Course Technology PTR – a part of Cengage Learning, can be purchased by clicking here.

Thank you again for listening to the StrategyDriven Podcast!


About the Author

Frank McIntosh is author of The Relational Leader. During his 36 year career, Frank has worked with many of the most recognized companies and executives in the world. He has provided consulting services for peers across the country and helped initiate Junior Achievement programs in Ireland, the Ivory Coast, Oman, the United Arab Emirates, Bahrain, and Uzbekistan. Frank was inducted into the Delaware Business Leaders Hall of Fame in October 2008, one of 38 individuals so honored and the first not-for-profit executive to receive this distinction in Delaware’s 300 year business history. To read Frank’s complete biography, click here.

StrategyDriven Podcast Special Edition 37 – An Interview with Ann Marie Sabath, author of Business Etiquette

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 37 – An Interview with Ann Marie Sabath, author of Business Etiquette, explores the often unwritten and unspoken rules of behavior for the business world that when applied differentiate business professionals from businesspeople; setting them apart and helping them climb the corporate ladder. During our discussion, Ann Marie Sabath, author of Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy and President of At Ease, shares with us her insights and illustrative examples regarding:

  • the default rules of etiquette for unfamiliar situations and those for which there are no rules
  • impact of increasing workplace diversity on business etiquette protocols and the importance of the Platinum Rule
  • resolving conflicts between etiquette and efficiency
  • rules of email and Blackberry® etiquette
  • handling situations in which you will be late (e.g., a meeting or task)
  • dealing with unfamiliar acronyms and technical terms during conversations in business and social settings

Additional Information

In addition to the invaluable insights Ann Marie shares in Business Etiquette and this special edition podcast are the resources accessible from her websites, www.AnnMarieSabath.com and www.CorporateEtiquette.com.   Ann Marie’s book, Business Etiquette, can be purchased by clicking here.


About the Author

Ann Marie Sabath, author of Business Etiquette, is President of At Ease, a nationally recognized protocol and etiquette firm. She has trained more than 90,000 individuals at companies such as Fidelity Investments, Monster.com, Deloitte & Touche, and Marriott International. The first and second editions of Business Etiquette have been recognized by the Oprah Winfrey Show, The New York Times, and Entrepreneur magazine. To read Ann Marie’s complete biography, click here.

StrategyDriven Podcast Special Edition 34b – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 2 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 34b – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 2 of 2 examines how U.S. Cellular achieved superior results by becoming a Dynamic Organization, a transformational change that focused the organization on the customer and on valuing its front line associates. During our discussion, Dave Esler, co-author of The Pursuit of Something Better and Principal at Esler Kruger Associates, shares with us his insights and illustrative examples regarding:

  • how U.S. Cellular defines employee empowerment
  • mechanisms used to recruit individuals who embody the ‘Dynamic Organization’ culture
  • actions taken when individuals not buying into the organization’s culture are identified
  • how executives judge the amount of change their organization can absorb at any one time
  • what U.S. Cellular leaders would do differently if they were to implement the ‘Dynamic Organization’ model beginning today

Additional Information

In addition to the invaluable insights Dave shares in The Pursuit of Something Better and this special edition podcast are the resources accessible from his website, www.EslerKruger.com.   Dave’s book, The Pursuit of Something Better, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!


About the Author

Dave Esler, co-author of The Pursuit of Something Better, is a Principal at Esler Kruger Associates, a consulting firm that for more than 20 years has helped organizations and their leaders become more effective. Dave has a corporate background in communications and human resources from Metropolitan Life and Nortel Networks and several years of consulting experience. He is the author of many articles on a variety of business topics.

StrategyDriven Podcast Special Edition 34a – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 1 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 34a – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 1 of 2 examines how U.S. Cellular achieved superior results by becoming a Dynamic Organization, a transformational change that focused the organization on the customer and on valuing its front line associates. During our discussion, Dave Esler, co-author of The Pursuit of Something Better and Principal at Esler Kruger Associates, shares with us his insights and illustrative examples regarding:

  • performance gains U.S. Cellular made from 2000 to 2008 by evolving into a ‘Dynamic Organization’
  • what a ‘Dynamic Organization’ is and the model’s major components
  • tools used to implement the ‘Dynamic Organization’ concept
  • how U.S. Cellular defined its corporate values

Additional Information

In addition to the invaluable insights Dave shares in The Pursuit of Something Better and this special edition podcast are the resources accessible from his website, www.EslerKruger.com.   Dave’s book, The Pursuit of Something Better, can be purchased by clicking here.


About the Author

Dave Esler, co-author of The Pursuit of Something Better, is a Principal at Esler Kruger Associates, a consulting firm that for more than 20 years has helped organizations and their leaders become more effective. Dave has a corporate background in communications and human resources from Metropolitan Life and Nortel Networks and several years of consulting experience. He is the author of many articles on a variety of business topics.