Maintaining A Professional Image For Your Business

We all know that a business needs to impress the target market if it’s going to be successful. You’re competing for the attention of consumers that are potential clients for your company. Your industry might be crowded with rival businesses that offer the same or similar services to your company, but the thing that defines every business is its brand. That’s how you stand out from the crowd. That’s how consumers make their decisions when it comes to buying goods and services. And that’s why it’s so important to maintain a professional image if you want to impress your company’s potential and existing customers. Here’s some advice to help you do so.

Create a productive workforce.

The first step towards creating a professional image for your business is to create a productive workforce. Your company can’t hope to deliver on its promises of excellent products and excellent customer service if it isn’t backed by a hardworking and talented team of professionals. The success of your brand depends on your employees. They need to be professional on the phone or social media when talking to customers, but they also need to create a professional product. And the key to this is happiness. Keep your workers happy so that they deliver a professional service. You might want to offer incentives such as bonuses for the hardest workers every week. Reward your employees for their productivity and they’ll maintain that high standard of work.

Additionally, you need to hire the right people in the first place. Your workforce will suffer if there are a few employees that bring down the overall productivity of the team by slacking on the job or simply delivering a sub-par product and service. It’s vital that you get the recruitment process right when it comes to keeping your employees productive. One worker’s negativity or apathy can affect the work ethic of everyone else in the workplace. You might want to look into a specialist that can provide a criminal record search on candidates applying for job positions at your company. You need to get the hiring process right so that your office is full of professional and motivated individuals. That’ll boost your brand’s overall image when it comes to the way in which your members of staff interact with clients.

Keep your business’ information safe.

In this age of digital business, your company needs to prioritize data security if it wants to maintain a professional image. Customers expect a certain level of safety when they hand over their personal information to a company. If you want to maintain their trust and the reputation of your brand then you need to make sure that you’re keeping that client information incredibly secure. With the right firewall and security measures in place, you’ll be able to spot a breach in your system’s security and shut it down before any damage is done to precious company information.

Remember that a simple brand is essential.

When you look at the most successful brands throughout history, you’ll notice that simplicity is key. If you want your business to maintain a professional image then don’t overcomplicate things. Keep your message and your identity clear. Clarity is professional, and it tells customers that your company knows exactly what it’s all about. A cluttered brand design, a messy website, and too many different slogans or statements will overwhelm consumers. People won’t see a clear brand identity, and that’ll seem unprofessional. Keep things simple.

Your Look. Your Personality. Your Brand Voice.

The best brands connect with consumers and build long-term relationships through carefully crafted and controlled messaging. A logo, alone, is not enough. You see – once a small business has a strong logo, it’s important to bring the brand to life by developing a brand voice. No matter how small the business, putting a face behind the brand and building a brand voice is key to driving the conversation, building relationships, and standing out from the crowd.

Even more, a clear brand voice transforms a brand from just a product or service into a personality that’s consistent with the business’s values, target audiences and advertising goals. A brand voice can be used to inform all messaging choices a small business brand must make, from brochures and print advertisements to website content and social media interactions.

Why Is a Brand Voice Important for Small Business?

Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:

Subscribing to the Self Guided Program - It's Free!


About the Author

Dan AntonelliDan Antonelli has over 20 years’ experience in small business logo design and marketing strategy. As CEO and Creative Director of Graphic DSigns, Inc., The Small Business Advertising Agency®, he’s helped nearly a thousand individual brands recognize the better side of business. The definitive industry expert on logo design for small business, Dan has authored three books on the subject, including his latest ‘Building a Big Small Business Brand’, and established his agency as the premier brand-building agency for small businesses nationwide.