StrategyDriven Business Performance Assessment Program Article

Smoothing Out Some Processes

Think about how your business is run as a whole. We know that there are going to be some areas that just don’t flow. Some areas that might be holding you back somewhat. We’re sure that you want your business to be a perfectly well oiled machine, but the truth is, it just isn’t going to happen. Sometimes, your business is just going to stay a little rough around the edges. But, as long as you have the main internal processes smoothed out, then your business should be able to go from strength to strength. Plus, we think we know a few different areas that your business might be struggling with a little. And, what’s even better, we think we know a few ways that we can iron out the processes so they’re crease free. If your business needs a little bit of help, have a read of the pointers we’ve got below, and see if we can smooth out those processes for you!

StrategyDriven Business Performance Assessment Program Article
Smoother Sales

You should always be looking for some smoother sales when it comes to your business. There’s nothing worse than delay after delay happening to your company, but, it’s something that a lot of business owners actually have to deal with. So, if you want smoother sales, one thing you could try is a new point of sale for your small business. This is going to be perfect for those of you who have a shop floor where you make your sales. It works by giving you a system on a tablet that you can use in your store. It connects to card machines, and is easy to use. But, it doesn’t stop there. It will then allow you to analyse your finances for the day, and then allow you to see your profits and losses. It will also allow you to manage your inventory. So, as an all rounder, this really will smooth out your sales processes in store, as everything will be on one app.

Smoother Management

Management of your company is one of the biggest areas that you’ll have to manage, and you’re already going to be fully aware that it’s not as easy as you would think it would be! If you want to do this right, you’re going to have to find out where your flaws are at the minute. For a lot of companies, we believe that a lack of communication is to blame here. If you’re not communicating down the chain of command, you’re going to have a shambles at your feet. The more you talk about problems that people are having, the better you’re going to understand the company, and the better you’re going to be able to manage.

Smoother Marketing

Smoother marketing is essential if you want your company to grow. If you aren’t really putting much effort into a campaign at the minute, then this is what needs to change. You need to have a clear marketing plan, and the best way to do this is to get in touch with a marketing company who is going to run a good campaign for you. If you want your marketing campaign to work, you’re going to have to have a good company to carry you!

StrategyDriven Business Performance Assessment Program Article

Steps For Optimizing Your Company’s Processes

Whether your business or company venture is new or just in need of being redesigned, then keeping on top of rules for optimization is crucial to effective business management and room for growth. In business, time is money, so, in order to maximize sales, longwinded and time consuming processes and procedures must be avoided.

Processing documents digitally can save you a significant amount of time, providing the software you’re using is running as efficiently as it can and you’re utilizing your business’s capabilities for success. Optimizing how your business runs concerns more than simply improving software; however, having said that, it does a long way in helping your business succeed. Over the course of this article you will learn how best to optimize your company’s business processes.

Healthcare Processes

Make tired processes an act of the past and ensure that your staff can do their job to the best of the abilities and giving them the adequate tools to do so. If you work in healthcare or any medical practice, then you’ll know the importance of having efficient coding and billing processes. As complex as the procedure of billing can be, once you know the best medical billing features to look for in software, then you can save yourself time and resources. Open Practice Solutions offer fully integrated revenue cycle management to help your company succeed, which can be found at You want your software to be doing the very best it can to take some of the pressure of you and any other the billing and administrative staff.

Optimizing business management wherever possible will give rise to easier processes, and ones that once fully understood by those using them, will speed up time it takes for a claim to be paid.


Once you’re aware of which business processes need attention, then you can get the overhaul underway. Figure out what the desired goal from changing processes needs to be, and make firm steps to getting these changes made. Identify which of the processes is most important and change that first, even if getting this altered is the most challenging business process to oversee the change of, do it with speed and accuracy. Throughout the time it takes you to implement change, always have the desired outcome at the forefront of your mind, address potential areas of improvement by brainstorming with those on your team and if a general consensus is that a qualified candidate needs to be hired, then prioritize this and begin the process of finding the candidate by conducting application reviews and interviews.

Process Mapping

Map your processes as you go. You can list the procedures you’re going to undertake by categorizing them into a list of importance, relevance to finished and completed outcome, and how they stand by way of priority. Start with the processes that needs the most immediate attention and work through the process map. By effectively mapping, you can visually keep track of what is being taken care of and which processes still need to be finished. Understand who is a part of the process and what their specific role and feature is in the redesign process.

StrategyDriven Entrepreneurship Article

4 tips for improving and expanding your business

As an entrepreneur, it is vital that you are always on the lookout for new ways to improve and expand your business. This will help you to increase your client base, compete with your competitors, establish a unique brand, and make a mark in your area of the industry. Even if your business is currently going from strength to strength, there is always more to be done, whether it’s to help you be the best in the business or to remain an industry leader. Below are four tips that will help you to get the most out of your business and to secure success as an entrepreneur.


If you are going to improve the efficiency and cost-effectiveness of your business, you will need to have a strong plan in place. You should be embracing every opportunity to strategize. One of the best ways for you to do this is by automating key elements of your operation. For instance, you could explore the benefits of accounts payable automation. This will streamline the process of approving invoices, validating tax forms, reconciling payments, and much more. Why waste valuable time and money, when you can search for simple solutions?

Invest in your human resources department

If you are going to have the manpower to grow your business, you will need to invest heavily in your human resources department. This will help you to find the right person for each job. Instead of being distracted by employee conflict or unimpressive workers, you should have a reliable team of people that are helping you to achieve your goals. You could even ask your human resources department to establish an internship program. This will give you the opportunity to receive extra support, without dipping into your company finances.

Secure useful business contacts

Another great idea is to secure useful business contacts. This will come in handy if you are determined to negotiate the best deals for your business. Perhaps you could establish a connection with a company that will offer you a mutually agreeable contract. For instance, you could find an events company that would be willing to promote your business in return for discounted services. Whatever the case, it is important that you are open-minded. It is also vital that you make the most of every networking event you are invited to. You should have your business cards on standby and should always be prepared with an engaging opening line.

Evaluate your company premises

Finally, you should evaluate your current company premises. You need to decide whether or not they are working well for your business. One option is to digitize your operation and encourage your employees to work from home. This is a great way to save money and to embrace the digital world. Another option is to invest in larger company premises. This will give your entrepreneurial endeavors the space they need to grow. It will also help you to impress potential clients, employees, and business contacts. If you are worried about your finances, why not share your space with other businesses? You could also consider renting out a room in a larger office block.

StrategyDriven Business Performance Improvement Program Article

4 areas of your business that you can improve

As an entrepreneur, you should always be on the lookout for new ways to push yourself. This is the only way that you, and your business, will be able to thrive in a competitive market. You need to make sure that you are constantly evaluating your options and evolving your entrepreneurial model. If you are searching for inspiration, use this guide as inspiration. Below are four areas of your business that you can improve.

Your online profile

In this digital age, it is vital that you invest heavily in your online profile. Your company should have its own social media sites, with professional profiles. It should also have an extremely attractive and user-friendly website. However, it is not enough to simply create an online profile. You also need to take a proactive approach to getting people to engage with your business. That is why you should turn to Fusion SEO. Their services will help you to draw in a wider audience and to secure more sales. They will also provide you with the tools that you need in order to stand out from your competitors.

Your customer feedback

In the world of business, there is always more that you could be doing in order to improve your levels of customer service. This is especially true when it comes to customer feedback. Understanding the customer experience is the only way that you are going to establish an impressive reputation and secure repeat sales. That is why you need to think carefully about how you are engaging with your customers and responding to their opinions. You could set up anonymous surveys, a comment section on your website, and an online help desk. You could also pose as a customer and put your employees to the test.

Your employee experience

If you are going to run a successful business, you will need to get your employees onside. Ideally, your team should be filled to the brim with loyal, hard-working, and ambitious individuals. This will be much easier to achieve if you are able to offer your staff a pleasant working environment. You also need to think carefully about your pay packages, the extra perks that you can offer, and the opportunities for advancement that are available at your company.

Your reputation

If you are determined to achieve success, you will need to work hard to improve the reputation of your business. You can do this by helping out in your local community, donating to good causes, and setting up a successful internship programme. You could also enter your company into plenty of competitions and do everything in your power to secure a prize. This will help you to stand out from your industry peers when you are appealing to your target audience. It will also help you to create an ambitious working environment, where all of your employees are encouraged to reach their full potential. Ultimately, you want to create a business that you can truly be proud of.

StrategyDriven Business Performance Assessment Program Article

How to Make Performance Enhancements at the Departmental Level

The dreaded performance review is something that some employees look forward to and others fear. Many reviews are only conducted on an annual basis which isn’t necessarily a good thing. The managers who conduct the review aren’t always the best person to do so with employees feeling like they’re not in touch with their day-to-day work sufficiently to properly assess them.

There’s many approaches you can take to improve the performance of team members at a departmental level. Let’s look at a few of the ways to make work performance better and more consistent.

Set Realistic Goals & Objectives

It is all too easy for a team leader or department head to set goals based on the objectives that their boss has set for them. Sometimes there is a fundamental disconnect between goals set at a senior management level and what’s possible for people within the team. A leader has to understand the challenges ahead, help the team navigate them well and look to improve processes where a lack of structure and organization is the cause of poor performance.

When considering spending or budgeting within the business at the departmental level, referencing the Over Head Watch website provides insight into ways to manage costs more effectively and the common pitfalls to avoid.

Talk with Individual Team Members

Meet with each team member to discuss areas where they think they can personally improve. Talk with them about the difficulties they are having with getting their tasks completed efficiently and well. Is there a communication difficulty or a lack of critical information flow that continues to create obstacles for them? Can they think of any ways to change procedures to speed things up by cutting out unnecessary actions or replacing inefficient actions with more efficient ones?

Is Training Needed to Improve Performance?

The requirements of a role change, sometimes slowly, and other times at a rapid pace. If employees aren’t given the opportunity to re-train for new tasks, then they may perform them poorly. Offering training – either in-house or at a specialist training facility – provides employees with the tools they need to manage their workload better once they’re more up to speed on what’s needed.

Be open-minded about the training that’s required. You may expect them to be an expert at working an Excel spreadsheet to complete a new weekly task that’s been assigned to them, but perhaps they’ve barely covered the basics with Microsoft Excel and are floundering. Giving them a video training course or an off-site Excel course to get them updated quickly is the best action to take rather than being disappointed; no one can be great at everything. Empower your staff by giving them the knowledge and tools to get the job done better.

Frequency of Performance Reviews

Performance reviews need to be conducted on a regular basis. Ideally regular mini reviews of their performance, setting new targets and objectives and deciding what training might be needed to move the employee forward, are actions that should happen at least quarterly. Business simply moves too fast today to use an annual review structure. It also creates too much distance between a manager’s knowledge about the employee’s performance and the current reality.

Managing departmental performance is something that cannot be done at a distance. While micro-managing is not necessary or helpful, setting clear goals and providing the training necessary to help employees complete each task quickly and efficiently delivers the best results.