Posts

5 Technologies That Help Improve Various Aspects Of Construction

/in /by

StrategyDriven Tactical Execution Article |Construction Technology|5 Technologies That Help Improve Various Aspects Of ConstructionTechnology and its advancement have a huge influence on society and various different industries. The construction industry is no different and has seen plenty of development in the tech that is being used to help improve processes. In this post, we’re going to be exploring the different types of technology that are increasingly being used in construction projects to help improve efficiency, safety, and quality. Keep reading o learn more.

Communication Technology

When running a construction project, communication is key. Therefore, it’s a good idea for construction projects to receive investment in good communication technology. This could be in the form of things such as mobiles or walky-talkies. Whilst they have been around for a while, better and easier communication has made a huge difference in how effectively different areas of a construction team can keep on track with each other. If you’re considering becoming a site manager, make sure communication is a priority for your projects.

Construction Project Management Software

A useful piece of technology for managing a construction site is construction project management software. This software allows site managers to more easily keep track of the processes of their project and plan the next steps. As site managers can remain more organized, this allows the whole team to work together better and complete a project as efficiently as possible. Documents for the project can be stored in one place and teams can work collaboratively on their project with construction project management software from providers such as Kahua which aim to streamline project team communication which would be ideal when there’s many moving parts. work collaboratively on managing construction to ensure everyone is on the same page.


Drones

Another useful piece of tech that has developed recently in the construction world is the use of drones. Drones can provide helpful imagery and feedback on a project, even in difficult-to-reach areas. The use of drones has not only allowed contractors and managers to have a better insight into a construction project, but also has improved standards of safety too. There is no longer a need for a human eye to try and reach difficult locations of the build. Issues with the safety of a build can also be identified earlier through the use of drones and help prevent injuries.

Robotics

Another helpful development in technology that has improved safety for construction sites is the use of robotics for completing construction tasks. Robots have been developed for completing tasks on sites that are considered particularly dangerous, reducing the need for human intervention and the danger this presents to them. Another benefit of using robotics is that repetitive tasks don’t need to be carried out by the team, so they are free to carry on with other elements of a build.

Virtual Reality

While many think of virtual reality mainly for its use in the gaming industry, it’s actually becoming an increasingly popular and useful tool in the construction industry too. Virtual reality tools allow site managers, architects, and contractors to envision the build they are working on before the plans have even been finalized. Using this technology, they can walk through a virtual simulation of what a build will look like either partially or entirely completed. This can make the process of planning the next steps and coming up with solutions to problems far easier for various members of a construction project team.

It’s Time for Your Company to Switch to VoIP

/in /by

StrategyDriven Managing Your Business Article |VoIP|Why Your Business Should Invest in VoIPVoice over Internet Protocol (VoIP) is one of today’s most popular communication methods. Similar to a traditional phone line, it allows voice communication but uses the internet instead of phone lines. Due to its simple and convenient features, many businesses in different industries have successfully adopted this technology.

If you’re still using landline phones for your business, it’s time to seek a Fanvil reseller and make the switch to VoIP.

Consider the following reasons.

More Affordable Software and Hardware

If you’re having doubts about using VoIP because you’re concerned that the software and hardware will cost you a fortune, don’t worry. A majority of VoIP systems require little to no installation. Most of them can also function or integrate well with your existing equipment.

In terms of hardware, businesses that use VoIP through a computer require sound cards, which most computers already have. You’ll also need a speaker and microphone or headset. Other service providers may also require the use of VoIP phones. These phones are not too costly and in some cases, the VoIP providers charge phone use for a nominal monthly fee only.

More Affordable Communication Costs

Using VoIP services enable users to communicate for free or at lower call rates compared to traditional phone lines, as long as you are connected to the internet. Other service providers let you use your existing Internet-connected phones to enjoy unlimited calls for lower prices compared to the per-minute charges of telephone companies.

VoIP service providers offer different packages to choose from, many of which may suit your business’s size, budget and future goals.

Mobility

With a VoIP phone system, you can place and receive calls wherever you are – as long as you have a strong Internet connection. This means you and your team can work remotely, which is a great benefit in the world’s current situation (aka COVID-19 pandemic). Also, remote working is beneficial should your business be disrupted because of natural disasters or power loss. Your staff can still work from anywhere, as long as they have an Internet connection.

More Features Than Traditional Systems

Apart from supporting multiple calls simultaneously, many features come with using VoIP. These features may differ from one service to another, but most of the common features include the following:

  • Call forwarding
  • Caller ID
  • Voicemail
  • Fax
  • Call blocking
  • Call forwarding
  • Last number redial
  • 441 directory

Many VoIP systems also come with advanced features, which include return call, call transfer, SMS, area code selection and speed dialing. These features are often included in VoIP subscriptions, which keep the add-on costs low.

Increased Data Security

Telecommunications scams have been increasing in numbers over the years, costing businesses over $32.7 billion annually. This is where VoIP proves to be helpful. These systems can protect your data against hackers. Also, online VoIP service providers protect data using information security technologies, such as encryption and identity management.

One of the best things about VoIP is you need not perform DIY security audits. VoIP service providers monitor your network security and notify you in case of a breach.

Advanced Call Analytics Options

Call recording is one of the most significant call analytics features VoIP offers. First, it allows HR teams and managers to replay the conversation and assess their call center agents’ performance. It also helps customer support teams analyze their interactions with customers, as well as help them improve their calls in the future.

Marketing teams can also benefit from phone call analysis. With VoIP, they can calculate customer experience scores and customer sentiment, which help marketers determine the most loyal customers and reward them.

Personalized Customer Support

Today, customer experiences matter just as much as the quality and price of the products and services. When interacting with businesses, customers expect them to provide highly personalized customer services – a job VoIP simplifies.

First, VoIP makes customer interactions more enjoyable. Smart case routing connects your customers to the right team members, ensuring customers receive feedback without having to be on hold for long.

Second, VoIP easily integrates with CRM software. The software captures consumer data across different channels they use (e.g. website, social media, email and phone calls) and stores it in one platform. This helps you map out your entire buyer journey, which helps create detailed customer profiles.

The Bottom Line

VoIP services reward organizations in many ways, from creating mobile-enabled environments and boosting employee collaboration to reducing organizational costs and personalizing customer experiences. There may be no one-size-fits-all solution for your business so you’ll need to set clear goals and choose a VoIP provider that aligns with your needs.
Dispose of your old technologies and make the switch to VoIP.