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Seven Secrets to Employee Engagement (Hint: It’s NOT about the Benjamins)

If you’ve seen the movie Jerry Maguire, you’ll remember the scene where Tom Cruise asks Cuba Gooding, Jr., “What can I do for you?” Gooding says, “Show me the money.”

Many employers think that’s the key to employee engagement. But any company that THINKS you have to pour money on employees to get them engaged will write off employee engagement efforts during tough economic times. “We just can’t afford to do it right now,” they say.


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About the Author

Roxanne Emmerich’s Thank God It’s Monday!: How to Create a Workplace You and Your Customers Love is a New York Times, Wall Street Journal and #1 Amazon bestseller. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures in a day. Listen to the free 60-second audio with teammates each Monday to clean up the craziness in your workplace and focus on getting massive results. Sign up today at www.ThankGoditsMonday.com.

StrategyDriven Podcast Special Edition 18 – An Interview with Roxanne Emmerich, author of Thank God It’s Monday!

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 18 – An Interview with Roxanne Emmerich, author of Thank God It’s Monday! explores how to create a workplace environment that engages the hearts and minds of employees and customers; resulting in increased growth and higher profits. During our discussion, Roxanne Emmerich, President and CEO of the Emmerich Group and author of Thank God It’s Monday!: How to Create a Workplace You and Your Customers Love shares her insights regarding:

  • the qualities and characteristics of an engaging and motivating workplace
  • tangible bottom line results companies with engaging workplaces achieve over their competitors
  • steps leaders can take to make their organization more engaging and motivating and sustain the cultural change
  • how junior managers can drive this organizational transformation

Additional Information

In addition to the outstanding insights Roxanne shares in Thank God It’s Monday! and this special edition podcast are the additional resources accessible from her Thank God It’s Monday website, (www.ThankGodItsMonday.com). Roxanne’s book, Thank God It’s Monday!, published by FT Press can be purchased by clicking here.

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About the Author

Roxanne Emmerich, author of Thank God It’s Monday!, is President and CEO of the Emmerich Group. A member of the National Speakers Hall of Fame, she is listed by Sales and Marketing Management magazine as one of the 12 most requested speakers in the country for her ability to transform negative workplace performance and environments into “bring it on” results-oriented cultures. Roxanne has been featured hundreds of times in leading publications on topics such as leadership for results, employee engagement for bottom AND top-line improvement, profit-rich growth strategies, and a multitude of other workplace breakthrough issues. To read Roxanne’s full biography, click here.

Recommended Resource – One Foot Out The Door


One Foot Out the Door: How to Combat the Psychological Recession That’s Alienating Employees and Hurting American Business
by Judith M. Bardwick, Ph.D.

About the Reference

One Foot Out the Door: How to Combat the Psychological Recession That’s Alienating Employees and Hurting American Business by Dr. Judith M. Bardwick examines the changing employment relationship between American businesses and their workforces and the impact these changes have had on employee engagement and retention. Dr. Bardwick illustrates with hard numbers how employees, once accustomed to high job security, have entered into “a psychological recession” because of the employment uncertainty associated with today’s frequent layoffs, downsizing, rightsizing, and outsourcing. She concludes her work with practical strategies for enhancing employee engagement; thereby increasing job performance and retention.

Benefits of Using this Reference

Success in today’s rapidly evolving business environment requires the full engagement of employees’ knowledge, skills, and experiences focused on the achievement of mission goals. As highlighted by Dr. Bardwick, the continuous reengineering of today’s businesses places a strain on this engagement; one that must be overcome by executives and managers.

StrategyDriven contributors believe accountable, diverse, and inclusive organizations can overcome the “psychological recession” illustrated in One Foot Out the Door and that executives and managers implementing Dr. Bardwick’s recommendations will be better able to fully engage their employees by making them feel that they and their work are valued and significantly contribute to the organization’s success.

Many of the best practice recommendations found on the StrategyDriven website compliment the actions prescribed by Dr. Bardwick in One Foot Out the Door, making this book a StrategyDriven recommended read.

Additional Resources

Interviews with Dr. Bardwick regarding One Foot Out the Door can be enjoyed from the following two websites:

StrategyDriven Diversity and Inclusion Forum

“Diversity and inclusion exists when members of an organization act in a manner that recognizes and respects individual similarities and differences such that employees feel they and their work are valued and meaningfully contribute to the mission of the organization.”

StrategyDriven Contributors

Remaining relevant in today’s hyper-competitive business environment requires the full engagement of an organization’s workforce and the retention of highly talented employees. To accomplish this, leaders must capture the passion and commitment of subordinates by providing them with work that has a meaningful impactful on others and is quantifiablely measurable and rewarded; all while connecting with them on a personal level. Similarly, individuals need to connect with their peers in a way that makes them feel their contributions meaningfully add to the team and the organization’s overall success. Simply put, individuals seek to be valuable to and valued by their organizations; limited only by their abilities and desires. Without this sense of value and connectedness, a job becomes nothing more than the means to a paycheck, productivity declines toward that which is required to maintain employment, and attrition rises as employees seek more fulfilling work; all at great cost to the organization.


Gallup researchers found that within the average organization:

  • 29 percent of employees are engaged; working with passion and feeling connected to their company
  • 56 percent of employees are not engaged; putting in time but not energy or passion into their work
  • 15 percent of employees are actively disengaged; acting out their unhappiness and undermining the accomplishments of engaged employees

This research also showed that engaged employees are more productive, profitable, safer, create stronger customer relationships, and stay longer with their company than less engaged employees.

Source: Gallup Study: Engaged Employees Inspire Company Innovation, Gallup Management Journal, October 2006

Increasing workforce diversification challenges all members of an organization attempting to satisfy the individual value proposition. Differences in age, race, gender, religion, and sexual orientation to name but only a few, influence what makes individuals feel valued. Studies have shown the degree to which an individual feels valued by his/her superiors and peers in large part defines his/her work engagement and the subsequent value offered to the organization. Thus, the challenge is a circular one best solved by fostering an organizational culture that respects and embraces diversity and inclusion.

Focus of the Diversity and Inclusion Forum

While there exists a natural association between diversity and inclusion and organizational accountability, this forum will focus on the principles, best practices, and warning flags associated with establishing and maintaining a workplace environment that respects and values individual differences in order to earn full employee engagement and commitment to the achievement of the organization’s goals. The following articles, podcasts, documents, and resources cover those topics critical to enhancing workplace diversity and inclusion.

For additional information on creating a positive, motivating workplace environment, visit the StrategyDriven Employee Engagement Center of Excellence.

Articles

Principles

Best Practices

Warning Flags

StrategyDriven Expert Contributor Articles

StrategyDriven Podcasts

StrategyDriven Podcast – Video Edition

StrategyDriven Podcast – Special Edition

Documents

Tools and Templates

Resources

Books

Reports

Training Courses