While there are many different ways you can set out to future-proof your business, maintaining employee satisfaction is one of them. This is because employees serve as the ‘face’ of your company, interacting with your clients day in, day out. This means that they are responsible for how others perceive your brand. Furthemore, studies suggest that when we are happier – we are often more productive. This means that by focusing on employee wellbeing, you can also improve your workplace efficiency – which is another step towards success.
That being said, employee satisfaction can be difficult to monitor from an employer’s perspective. This is because while employees may voice their dissatisfaction with their peers – they are likely to do so directly to their boss through fear of being reprimanded. However, this does not mean that their happiness should not be a priority – especially if you are relying on them to help kickstart your entrepreneurial ambitions.
With that in mind, here are some top tips that you can use to guarantee employee happiness in the workplace.
- Delegate work fairly. One of the biggest complaints that many employees have within the workplace is being overworked and under-compensated. As a result, you should strive to ensure that the amount of work they are tasked with each week is fair and reasonable. You can do this by making the most of the services available to you and your company that can take some of the responsibility off your shoulders. For example, if your company does a lot of deliveries – looking into additional trucking services means that your drivers only have to make one stop instead of 5-6, lightening their workload significantly.
- Put together a workplace wellbeing program. There are many different reasons why your employees may be unhappy at work – some of which even relate to their personal lives. This is due to the fact that it is sometimes impossible to stop your mood from impacting your work. However, you can combat these issues by placing a real emphasis on wellbeing in the workplace. For example, you could offer support to your staff by providing them with free access to therapy or counselling services. Alternatively, you can promote good workplace wellbeing by encouraging them to reach out for support as and when they need it – whether they want to reduce their hours or take time off.
- Be responsive to complaints. If you want to create a better workplace for your employees, you need to figure out what you are doing wrong in the first place. The easiest way to do this is to ask. However, as mentioned previously, they might feel reluctant to speak up directly to you. Thankfully, there are various ways in which you can combat this. For example, you could set up an anonymous feedback submission box. Alternatively, you could ask them to elect a member of staff to take on their complaints and discuss them with you privately and anonymously. However, while taking these steps show your employees that you truly care about them – listening is not enough. You then need to make actionable change that shows you have taken on their feedback,