Central to the proper functioning of a corrective action program is the appropriate prioritization of reported issues. Assigned significance levels reveal the impact of the occurrence and drive the urgency of resolution, including the type of causal analysis to be performed. Furthermore, significance levels support problem reporting, performance trending, and common/recurring issue identification.
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About the Author
Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.