How To Streamline Your Law Firm & Achieve Peak Performance

StrategyDriven Managing Your Business Article | How To Streamline Your Law Firm & Achieve Peak PerformanceLaw firms can be fast paced, incredibly challenging places to work and can also be chaotic.

There are a lot of moving parts in a law firm. High volumes of files are constantly floating around, there are many clients that need to be attended to, court dates and legal proceedings are time consuming and at some point the business needs to be managed including financial and marketing management. Needless to say, law firms take a lot of effort to manage them effectively.

A periodic review of ways to streamline your law firm operations can lead to a significant reduction in the chaos. Below you will find a few tips to help get you started.

Utilize Technology

Technology is a huge factor in almost every industry across the globe.

The benefits of heavily utilizing technology cannot be understated for law firms. Well known law firms are frequently the targets of malicious hackers, so the latest state-of-the-art technology is no longer optional, but essential. Effective cybersecurity can safeguard sensitive client data, and make sure that the legal process is never compromised at your firm.

Additionally, cloud storage means all the dreaded paperwork that can litter a law firm never gets misplaced, damaged, lost, or stolen. Ultimately, technology helps make the work less manual. Everything is moving online into shared spaces for easier access yet shielded by encrypted servers and other password locked cyberspaces.

Utilizing software that makes case management more efficient keeps your staff smaller and costs lower. It helps your team focus on the important legal work and not be bogged down in monotonous legal administration.

Consult or Outsource to Expert Marketers

Technology and efficient internal operations also play a crucial role in marketing your law firm.

Marketing can get overwhelming, particularly if your law firm is not well-versed in digital marketing strategies. You can take your broad ideas and filter them through some expert consultants for well-polished results. You guarantee that your online advertising will not distract your internal team and will be the most effective by outsourcing your marketing.

For example, Legal Back Office provides highly regarded law firm management consultancy in marketing, accounting and with key law firm operational areas like intake, billing and case management processes. They can partner with you to define your marketing needs, generating new cases and helping you to make your brand identity as impactful as possible. Legal Back Office is in it for the long haul, drafting technical and strategic solutions for you as long as you need them. They offer a variety of services beyond marketing, making them a key business partner for your law firm.

Limit/Eliminate Time Wasting Practices

Perhaps more than any other business, those dealing in law face constant factors that drain their use of time such as holding too many internal meetings, being dependent on paper client files and having outdated processes requiring more steps than are necessary.

A high volume of and poorly run meetings are a consistent culprit in filling your time. Business Insider notes that people should avoid eliminating them entirely and instead make them more productive. Facilitate meaningful discussions and ensure everyone has the time to raise important issues. Communication in a law firm is vital, but only when every word spoken truly counts for something in a dedicated context. Make your meetings internally count so the real focus can be on case work and meetings with clients.

If your law firm is still overly dependent on a physical client file, this is an area of “low hanging fruit” that when transitioned to a digital process will save your lawyers and staff a significant amount of time. Intake process can also be overly burdened by steps that truly are required to get a client retained by your law firm.

If you feel like your firm could use some tune ups in your processes, working with a law firm consultant like Legal Back Office can help you identify where time is being wasted, develop recommendations for change and even implement those changes. When you are focused on doing client work, attending to business best practices always falls to the bottom of the priority list. Working with Legal Back Office to implement efficiency changes can ensure that you will maximize the results you are able to achieve and to reach peak performance metrics for your firm.

Top Marketing Tips For Law Firms

StrategyDriven Online Marketing and Website Development Article, Top Marketing Tips For Law Firms

There have been significant changes in the world of the law of late, as we see more firms ramping up their marketing and business growth activities. The days when cases and clients casually sauntered in through the door thanks to reputation has long gone. The market is much bigger, more competitive and more dynamic than ever before.

Clients expect things to happen on-demand now thanks to the growth of high-speed internet and 24/7 connectivity, and the high street is rapidly being replaced with digital-only services. This also gives rise to the popularity of ‘DIY’ – information is at the end at our fingertips, and people are choosing to save money and represent themselves.

Law firms are now dealing with digital marketing, social media, website development, and sales training, as well as trying to improve productivity, morale, and retention of employees.

Each obstacle also presents us with opportunities, and there is still time to evolve your marketing strategy to stay relevant in the current legal marketplace. While Elite Lawyer Management can give you expert advice, a good marketing strategy involves listening to what your clients want, then coordinating and monitoring all your marketing activities. See our top tips below for some suggestions on how to get your marketing strategy on the right track.

Make sure you have an online presence

People want to know who they are dealing with. Clients are going to check and look for you online, and if you are nowhere to be found, you are going to be missing a trick. It is a captive audience and the perfect opportunity to highlight your up-to-date professional profile.


Google loves quality content, so a blog should be a part of your marketing strategy. It will set you up as an authority in a specific area of law and, if done correctly, it will also give your SEO (search engine optimization) a boost, bringing your website higher in Google ranking. Your blog posts should be a minimum of 300 words in length -more, if possible, and provide something of value to a reader. It can be about anything -news, opinions, questions, and answers or informing them about a particular process.

Embrace digital marketing

Digital marketing is getting sleeker. The more you analyze the effectiveness of your online activities, the more you can optimize your strategies to improve your conversion. Digital marketing can have a huge impact on finding the right type of work for you.

Whether you are advertising on Twitter, Google, Facebook or LinkedIn, find your core demographic and try it out.

Sadly, just being a good lawyer is no longer enough, going the extra mile can really benefit you and your firm to make sure that you stand out from the crowd.

Although competition is growing, there are still many opportunities out there!

Remember to listen to your clients and get feedback on each case. If you are not providing them with the service that they need or want, they are going to go elsewhere.

4 Tips for Managing a New Law Firm

Managing a recently founded law firm can be quite the challenge, especially for an attorney who is also trying to juggle their own cases while also ensuring smooth operation for the firm as a whole. Playing multiple roles as both “the guy in charge” and someone who deals directly with clients can have you feeling overwhelmed at times, particularly if you haven’t yet established a routine workflow. Fortunately, managing a firm is much like running any other kind of business, so if you have a solid of understanding of basic principles like budgeting, accounting, and account management, you should be able to make things work with a minimal amount of stress. With that said, here are four tips for managing a law firm more successfully during its initial stages:

1. Utilize Consultancy Services

While going it alone is possible, you’ll be in a much more optimal position if you have the guidance of someone who is experienced in the field of law firm management. Thus, enlisting the assistance of a law consultant such as Law Biz is an ideal initial step to take just to make sure you have some experience in your corner before going forward. Such consultancy services will not only help you manage the firm more effectively, they can also help the firm’s attorneys operate more proficiently and professionally on an individual basis.

2. Market to a Targeted Audience

Of course, client solicitation is something every new law firm has to strongly consider in order to expedite the process of building a steady workload for all of the firm’s attorneys. Each firm should specialize in one or more areas of law to allow for a more targeted approach to marketing and promotion. For example, a firm with plenty of collective experience in representing medical lawsuits would want to gear their advertisements towards such clients for a more effective approach than simply promoting general law services.

3. Encourage Client Referrals

Word of mouth is one of the biggest assets for any new firm, as getting the business off the ground and building momentum will depend largely on the recommendations and reviews of your existing clients. Aside from offering commendable service, it’s also good to offer incentives for referrals. For example, some new firms will offer discounted legal fees or even commissions to clients who are willing to refer their friends and family in applicable situations.

4. Create an Optimized Billing System

Billing is one of the most difficult aspects of operations for new law firm managers because you’ll inevitably have to become familiar with some sort of software-based billing system. Avoiding billing mistakes and creating a consistent and predefined procedure for handling billing processes will ensure that your firm is being paid properly while also simplifying ongoing accounting practices.

Hiring the Right People Is Paramount

In closing, all of the above steps won’t help if you’ve brought the wrong staff members on board, to begin with. Furthermore, having to later terminate employees and/or change the line-up of the attorneys in your firm can present an unpleasant stumbling block that could be entirely avoided if you had hired the right team from the start.

6 Effective Ways to Market Your Law Firm

Every law firm needs to develop an effective marketing strategy to compete with rival firms. Yet, you might not know where to start when building a professional, trustworthy brand. To help you attract clients, find out the six effective ways to market your law firm.

1. A Professional Logo

Clients want to work with talented, experienced lawyers. For this reason, you must create a logo that reflects your professionalism and experience. You also do not need to hire a graphic designer, as you can create and control a DIY logo using the right template, which can encourage trust in your legal services.

2. A Mobile Responsive Website

Your website will provide informative information about your law firm and its services. The right design and content can, therefore, turn visitors into clients. However, to prove to prospective clients that you are a professional firm with an eye for detail, you must create a mobile responsive website that is adaptable to various devices, such as desktop, smartphone, and tablet.

3. Engaging Email Marketing Campaigns

Email marketing campaigns allow you to remain in your subscribers’ minds, so they will turn to your firm if they need your services. An engaging email newsletter cannot only attract new clients, but it can also encourage past clients to hire your legal services once again. For instance, you can use segmentation to target past clients with a free consultation, will writing service or a discount, which should be sent to their inbox.

4. Create High-Quality Videos

Approximately 8 billion videos are watched on Facebook every day. It is, therefore, one of the most innovative marketing tools at your company’s disposal, so video should certainly be incorporated into your firm’s marketing strategy. Aim to develop videos that will engage your target demographic, reflect your brand, and increase your brand recognition. Also, remember to feature text on your videos, as 85% of Facebook videos are watched without sound.

5. Word of Mouth Advertising

Word of mouth advertising can determine your firm’s future success. You must, therefore, strive to provide every client with the best possible service to ensure they recommend your legal services to their family and friends. So, in addition to providing exceptional legal services, you must also provide a helpful, friendly, and transparent service that will make people want to turn to your firm repeatedly.

6. Regularly Publish Helpful Blog Posts

Once you have a mobile responsive website up and running, you must focus on writing and publishing high-quality blog posts to attract visitors’ attention. Rather than writing a detailed list of your services, provide your readers with industry news, case studies, top legal tips, and information on successful cases, which you should promote across social media. The informative, well-written articles will boost confidence and trust in your brand, while increasing your visibility in the search engine result pages. As a result, the blogs could encourage visitors to contact your firm to learn more about your solicitors’ experience and legal services.