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Management Observation Program Best Practice 14 – Criteria Scoring System

StrategyDriven Management Observation Program Best Practice ArticleManagement observation cards are intended to be easy and straightforward to complete in the field. Consequently, the card’s structure should be such that it requires the minimal amount of data collection; reducing the administrative burden (and physical awkwardness) of completing form while ensuring quality performance data collection. Such a structure promotes the number and frequency of observation performance which in-turn yields additional management engagement points and performance data. Key to simplifying management observation cards is a predefined criteria scoring system whereby the observer need only select specific scores for each criteria accompanied by substantiating comments for performance outliers (high and low).


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Management Observation Program – Observations Change Behaviors

StrategyDriven Management Observation Program Principles ArticleAdmit it; you perform differently when your supervisor is watching you. Suddenly, all of the performance rules become clear and important. You feel a sudden urgency and compulsion to recall them. Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by: Subscribing to the Self Guided Program - It's Free!