StrategyDriven contributors are pleased to introduce the organizational performance measures whitepaper: Types. This whitepaper describes the many types of organizational performance measures and how each is uniquely suited to support decision-making for various circumstances.
Selecting the best performance measure to be used for a particular situation can be difficult. Because there exists a wide range of performance measure types, situational needs and the added complexities associated with vertical cascading and horizontal sharing will dictate the most suitable type to be used. Understanding each measure’s unique applications, benefits, and shortfalls will aid in the selection and application of a performance measure to a specific situation. This whitepaper will help readers make performance measure type selections.