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5 Problems Construction Businesses Will Inevitably Face

Of all the business sectors in the world, none are quite so tangible as construction. If you open a construction business, then your everyday life will be governed by a very physical reality. Unlike many modern businesses, which involve moving words and numbers on computers, construction is something that you can reach out and touch – and it’s inherently rewarding as a result.

Unfortunately, the many, benefits of working in construction are often somewhat weighed down by non-tangible, metaphysical problems. Thankfully, there are ways and means of navigating these issues, but you do need to be aware of the almost-inevitability that you will experience them. This is due to the fact that construction business owners may produce work that is inherently physical, but they will face a number of threats that are far less concrete – and it will be your job to navigate each of these situations when they occur.

So, without further ado, let’s examine the theoretical problems that your very practical construction business will inevitably experience at some point.

1) High employee turnover

Unfortunately, the construction industry is infamous for the high rate of employee turnover it tends to produce. There is no single reason for this high turnover rate, but it is a simple fact of life for construction businesses.

It would be wonderful to suggest that there are incredible solutions to ensure your business does not experience high turnover but, in truth, this would be misleading. There are, of course, things you can do to help reduce employee turnover, but these measures alone are unlikely to be sufficient. Instead, it is usually best to opt for a two-pronged approach: improve existing conditions, but also exist in a state of perpetual hiring, continually accepting applications for positions and building a list of potential future employees that you keep on file. Working together, these two measures should allow you to control the problem as best you can, and ensure you always have the staff you need to complete projects.

2) Unsuitable ground conditions

At the beginning of history, construction was incredibly simple: the earth was how it had been for millennia, and construction companies could trust the soundness and cleanliness of the soil. Unfortunately, thousands of years of human habitation has changed that, and modern construction companies will often find themselves facing issues with poor or even contaminated soil.

It is inevitable that, at some point in your time at the helm of a construction company, you will have to deal with problematic soil. Your best option is usually to work with a ground improvement specialist such as those at the Helitech Civil Construction Division and similar companies; these experts have a variety of techniques that can mean even the most difficult of soil can eventually be used for construction. While hiring a subcontractor for this work will lengthen the process somewhat, it can make possible building on soil you would usually dismiss, which opens up your possibilities for future development.

In anticipation of this inevitable issue, it may be worth fostering a relationship with a ground and soil improvement specialist from the start of your business. This ensures that when you inevitably encounter difficult ground conditions, you know exactly where to turn for the expert assistance that can allow you to continue a project as quickly and efficiently as possible.

3) Public discontent

The longer your business is in operation, the higher your chances of working on a project that draws the ire of the public. We have all seen activists demonstrating against the construction of a new building or shopping mall, and it is inevitable that your company will at some point be involved in a project that activists dislike.

In terms of managing this issue, realistically, there’s very little that is within your control. The best bet is to always work on projects that have full authorization and that have passed impact studies with flying colors, and it may also be worth checking social media to see if there is planned opposition to a construction project prior to agreeing to undertake the work.

However, even with these precautions, you may well find that you still find yourself working on a site that is subject to demonstrations. If (or when) this happens, your best plan of action is to leave the matter to the police. Engaging with activists will rarely end well, even if you’re in the right, so advise your employees to refuse to enter into conversations and seek appropriate help from the authorities.

Alternatively, if you suspect that fightback against a project you were intending to work on has become so fierce it will negatively impact your company, then you may want to consider withdrawal. The penalties for doing this will depend on your contract, but it’s worth examining this possibility, especially if you suspect the activists may well have a point – the negative publicity from continuing to work on the project could greatly outweigh the penalties you will face for walking away.

4) Workplace accidents

Construction is an inherently dangerous industry. From people working at height to the movement of heavy plant machinery, the risk of accidents is ever-present – and to an extent, this is something that you will need to accept.

However, accepting that accidents can happen does not mean that you are completely powerless in the situation. You do have an element of control when it comes to reducing and mitigating the risks involved in the industry, and examining your options in this regard can help to ensure your business – and your workers – are fully protected at all times.

First and foremost, prioritizing safety at all times is a must for construction companies. It’s important you trust that workers understand the risks of what they are doing, and that their health and safety awareness and training is also up-to-date. Regular meetings to refresh guidelines is a good way to do this, and helps to ensure that even the most experienced of workers is always aware of the risks of their occupation.

Secondly, it’s worth going above and beyond to ensure that your working practices align with regulatory requirements. Unfortunately, many business owners of all types tend to see health and safety rules as something of a bind, and will satisfy the minimum requirement and then move on. However, it’s worth noting that these rules are there for a reason, and if you seek to adhere to them, the chances are you will have a much safer working environment as a result. Ideally, you should seek to exceed the basic regulatory requirements, and also continually check back to ensure these are being adhered to by workers at all times.

Finally, there is an additional health and safety component that is often overlooked by construction business owners: stress. The more stressed your workers are, the more likely they are to experience an accident – and even the very best health and safety practices cannot help in this regard. It is therefore well worth considering implementing measures that are designed to keep workplace stress at a minimum. This should ideally involve a dual approach of managing stress on-site and also learning to identify the signs of stress in an employee.

5) Theft

Finally, theft is a constant threat in the construction industry. This is largely due to the nature of the work; sites are often left unattended for hours or even days at a time, and contain expensive equipment that is an all-too-tempting target for thieves.

Controlling this problem primarily involves ensuring site security at all times, but this alone is unlikely to fully solve the problem. As we have already discovered, a double-approach is often best, and the same applies to the theft issue: you should seek to protect your site, but also ensure you are fully insured for any losses that you do experience.

Unfortunately, obtaining insurance as a construction company is often easier said than done, and premiums can be incredibly expensive. In an effort to keep costs down, work with a broker to ensure you are only insured as far as you need to be – avoid comprehensive, catch-all policies that may provide coverage for instances that are irrelevant to your business. By ensuring you find the right policy for your company, the cost of the premium should be justified, and you’ll enjoy the peace of mind of knowing that your valuable equipment is protected if your on-site security measures fail.

In conclusion

The issue presented above can be uniquely challenging to a construction business, due in no small part to their constancy and their changeability. This can be difficult for construction business owners to cope with, as so much of their prior working life has focused on physical problems with absolute physical answers. Learning to adapt to more theoretical and conceptual challenges can be far more difficult – but it is, ultimately, well worth doing. Construction is a thriving, essential sector, and if you believe you can navigate the inevitability of the problems as mentioned above, it could be the perfect choice for your entrepreneurial ambition.

The Big Picture of Business – Entrepreneurs’ Guideposts to Real Business Success

StrategyDriven Entrepreneurship ArticleThere are many romantic notions about entrepreneurship. There are many misconceptions.

People hear about entrepreneurism and think it is for them. They may not do much research or may think there are pots of gold at the end of the rainbow. They talk to other entrepreneurs and learn that it all about perseverance and building sweat-equity in companies.

The wise entrepreneurs have mentors, compensated for their advice, tenured in consulting and wise beyond reproach. Advisers are important to fitting the entrepreneurs to the right niche. Mentors draw out transferrable talents to apply to the appropriate entrepreneurial situation.

The corporate mindset does not necessarily transfer to small business. Just because someone took early retirement is not a reason to go into a startup business. People who worked for other people do not necessarily transfer to the entrepreneurial mode.

Those who have captained teams tend to make better collaborators and members of others’ teams. Entrepreneur is as entrepreneur does

Make an equitable blend of ambition and desire: Fine-tuning one’s career is an admirable and necessary process. It is quite illuminating. Imagine going back to reflect upon all you were taught. Along the way, you reapply old knowledge, find some new nuggets and create your own philosophies.

We were taught to be our best and have strong ambition to succeed. Unfortunately, we were not taught the best methods of working with others in achieving desired goals. We became a society of highly ambitious achievers without the full roster of resources to facilitate steady success.

Every company must and should put its best face forward for the public. Public perceptions are called “credence goods” by economists. Every organization must educate outside publics about what they do and how they do it. This premise also holds true for each corporate operating unit and department. The whole of the business and each sub-set must always educate corporate opinion makers on how it functions and the skill with which the company operates.

Gaining confidence among stakeholders is crucial. Business relationships with customers, collaborators and other professionals are established to be long-term in duration. Each organization or should determine and craft its own corporate culture, character and personality, seeking to differentiate itself from others.

Every business, company or organization goes through cycles in its life. At any point, each program or business unit is in a different phase from others. The astute organization assesses the status of each program and orients its team members to meet constant changes and fluctuations.

I’ve talked with many entrepreneurs and founders of companies which rapidly grew from the seed of an idea they had. Most admitted enjoying the founding phase but lost interest shortly after giving birth. Over and over, they said, “When it stops being fun, I move on.”

After the initial honeymoon, you speak with them and hear rumblings like, “It isn’t supposed to be this hard. Whatever happened to the old days? I’m ready to move on. This seems too much like running a business. I’m an idea person, and all this administrative stuff is a waste of my time. I should move on to other new projects.”

When they come to me, they want the business to transition smoothly and still make the founders some money. They ask, “Are you the one who comes in here and makes this into a real business?” I reply, “No. After the caretakers come in and apply the wrong approaches to making something of your business, I’m the one who cleans up after them and starts the business over again.” The reality is that I’m even better on the front end, helping business owners avoid the costly pitfalls attached to their losing interest and abdicating to the wrong people.

Entrepreneurial companies enjoy the early stage of success…and wish things would stay as in the beginning. When “the fun ends,” the hard work begins. There are no fast-forward buttons or skipping steps inn developing an effective organization, just as there are no shortcuts in formulating a career and Body of Work.

Questions to ask entrepreneurs:

  1. Do you have goals for the next year in writing?
  2. Are the long-range strategic planning and budgeting processes integrated?
  3. Are planning activities consolidated into a written organizational plan?
  4. Do you have a written analysis of organizational strengths and weaknesses?
  5. Do you have a detailed, written analysis of your market area?
  6. Do detailed action plans support each major strategy?
  7. Is there a Big Picture?

About the Author

Hank MoorePower Stars to Light the Business Flame, by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. It is a compendium book, containing quotes and extrapolations into business culture, arranged in 76 business categories.

Hank’s latest book functions as a ‘PDR of business,’ a view of Big Picture strategies, methodologies and recommendations. This is a creative way of re-treading old knowledge to enable executives to master change rather than feel as they’re victims of it.

Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes, Kindle, and Nook.

Protecting Your Small Business: How to Cover the Basics

StrategyDriven Entrepreneurship ArticleThe market offers a lot of opportunities for small businesses to thrive at the moment. There are more chances to expand than ever before, despite many market uncertainties. You have the internet turning the world into one global market and allowing you to tap into more potential customers.

Rapid growth, however, should never blind you from establishing a strong foundation for your small business. As tempting as growing at an incredibly pace may be, your business will not survive market challenges when it doesn’t have the basics covered properly. You need to protect your small business and there are several things you can do to get started.

Understand the Laws

One of the first things you need to do when you want to establish a strong foundation for your small business is understanding the laws. We’re not just talking about the local laws that govern the city you are in. You need to take the time to understand the laws in different markets you are operating in.

There are several things you want to dig into. First, you need to understand the employment law of the city you are in and other areas in which you plan to hire employees. You also want to get yourself accustomed to the financial laws.

Once you have these two basics covered, venture into other areas of the law that also affect your business, including marketing and advertising law and intellectual property law. These regulations affect how you can protect and market your products and services in different markets.

Understanding the law isn’t always easy. There may be jargon and specific regulations that you cannot understand even when you try. This is where having a good business lawyer comes in handy. Your lawyer can help draft the contracts you make and keep your business in compliance with the law at all times.

Protect Your Assets

Next, you need to start thinking about protecting your assets. Assets are valuable resources that every small business leans on at different times. The office you use, the office equipment you bought when you first started your business, the cash and financing options you have, employees filling key roles, and other assets of your business are equally important and are worth protecting.

For most tangible assets, you have insurance options to look into. A building insurance plan can help protect your investments and equipment. Business insurance offers coverage against interruptions, allowing your small business to remain healthy even in bad situations.

Other insurance policies protect the business against liabilities. Workers insurance, for example, is designed to not only keep employees covered but also to protect the business from financial risks associated with workplace accidents. You can even go a step further and provide additional insurance coverage for employees.

Speaking of going a step further, many small businesses now take active steps towards protecting their key employees. While business lawyers help protect your business from legal matters, you can have a team of lawyers on the side of your employees when they face their own legal problems. Advocates like the experts you can find on this website are worth retaining.

Work on Your Cash Flow

Cash flow is king. The only way your small business can grow is by maintaining a healthy cash flow at all times; well, at most times at least. Cash flow dictates how you handle expenses and income. When you have a healthy cash flow, you can keep up with expenses without an issue. An unhealthy cash flow, on the other hand, often leads to bigger financial issues for the small business.

Market uncertainties certainly make creating and maintaining good cash flow harder, but it is not an impossible thing to do. You just have to be smart about balancing your expenses with your income.

Timing is everything. Earning $20,000 from a project is great, but the amount isn’t as useful when you have $15,000 worth of expenses to pay before your invoice for that project clears. You will end up with $15,000 worth of expenses that you cannot cover, causing a serious disruption to your business cash flow.

Fortunately, you also have more financing options to utilize these days. Short-term loans, long-term financing, and project-based advances are some of the financial instruments you can use to keep your business running smoothly while you wait for the big invoices to clear.

Diversify Whenever Possible

Another thing you want to do to further strengthen the business is diversifying. Relying on a single source of income isn’t how you survive a competitive market. You need to find additional revenue streams so that the business can continue to operate smoothly in different situations.

Additional revenue streams don’t need to come from a separate business entity or another operation. Adding a product that is aimed at different market segments is a good start. Diversifying is also achievable when you cater to online and offline customers. These two groups of customers behave differently and complement each other.

Some small business owners even go as far as developing passive revenue sources for their businesses. Similar to financing options, you also have more investment instruments to add to your portfolio. For instance, you can rent out a portion of your office that you don’t need to other businesses. You are basically generating passive revenue on your asset.

Proceed with Care

Running a small business means taking a lot of risks along the way. When that big order comes in, your instinct will tell you to grab it right away. This is a good mindset to be in, but that doesn’t mean you should make reckless decisions.

With every decision you make, be sure to calculate your risks and explore ways to manage them. You need to be extra careful with every step you take, even when you are certain that the step is good for the business.

Risk management is a natural part of running a small business. When you know how to manage your risks properly, implementing the tips we covered in this article and turning your small business into a big success is easy to do.

The Big Picture of Business – Pave and Refine the Company Way, Corporate Culture

StrategyDriven Corporate Cultures ArticleI was at a service counter, and the clerk was bad-mouthing the customers. “I don’t know what their problem is,” he declared. “Every one of them has a problem today.” He then pointed to others standing in line, not yet having been served. He added that “every one of them has a problem.” No, he has the problem and is projecting it on the paying customers. Each clerk at that company makes their personal behaviors the norms at their desks, and this is one of the largest organizations in America.

As customers, we smile and give positive strokes to those serving us. When you say to a clerk what a beautiful day it is, the lazy ones will reply, “Yes, I can hardly wait to get out of here and enjoy it.” The better response would be: “It is a glorious day because customers like you choose to visit us.”

Customer service must be constantly addressed and improved. Above that, Customer Focused Management needs to be implemented, meaning that all actions and decisions should be tied to customer outcomes. Above that, corporate cultures need to be fine-tuned, in order to avoid situations where customers are put on the defensive or made angry.

Corporate cultures are rarely nurtured. They evolve, meander and veer off course. Biggest cause of the problem is where individuals bring certain demeanors and behaviors to the company, and these traits often erode the positive and pro-active actions.

Warning signs for sluggish corporate cultures:

  • Where people take on negative attitudes.
  • Where employees spend too much time on what is best for them, instead of the customers.
  • Where mid-managers buy the hype of the marketing slogans but stonewall the progress that would enable the company to live up to its claims.

A company’s way is built, nurtured, recognized and implemented. In steering company cultures back on course, I recommend several steps in the process:

  • Discourage street talk, slang and trite phrases out of the mouths of your staff when interfacing with customers.
  • Write your company’s own service lines. Do not harass customers with tired questions like “are you finding everything.” Instead thank them more often and early in the transactions.
  • Declare personal cell phones, on-line shopping and the like to be off-limits in locations where customers are. They cannot see distracted employees, nor should your company tolerate it.
  • Hold training about personal demeanor.
  • Show individuals how they embody the whole of the organization.
  • Cut the weeds who will bring down the standards of the company and cast doubts on your team.
  • Celebrate great customer outcomes.
  • Honor the employees, who in turn honor the organization.
  • Since 92% of all problems in companies stem from poor management decisions, do a better job of training managers to be leaders.
  • Always recognize the Big Picture aspect to all business decisions. Each one influences the other and the whole of the enterprise.
  • Always remember and trust that the customer is king.

Everything we are in business stems from what we’ve been taught or not taught to date. A career is all about devoting resources to amplifying talents and abilities, with relevancy toward a viable end result.

Business evolution is an amalgamation of thoughts, technologies, approaches and commitment of the people, asking such insightful questions as:

  1. What would you like for you and your organization to become?
  2. How important is it to build an organization well, rather than constantly spend time in managing conflict?
  3. Who are the customers?
  4. Do successful corporations operate without a strategy-vision?
  5. Do you and your organization presently have a strategy-vision?
  6. Are businesses really looking for creative ideas? Why?
  7. If no change occurs, is the research and self-reflection worth anything?

Failure to prepare for the future spells certain death for businesses and industries in which they function. The same analogies apply to personal lives, careers and Body of Work. Greater business awareness and heightened self-awareness are compatible and part of a holistic journey of growth.


About the Author

Hank MoorePower Stars to Light the Business Flame, by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. It is a compendium book, containing quotes and extrapolations into business culture, arranged in 76 business categories.

Hank’s latest book functions as a ‘PDR of business,’ a view of Big Picture strategies, methodologies and recommendations. This is a creative way of re-treading old knowledge to enable executives to master change rather than feel as they’re victims of it.

Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes, Kindle, and Nook.

Insuring Your Bottom Line: Why Contractors Insurance is Necessary to Your Business

StrategyDriven Risk Management ArticleContracting occupations, like electrician, insulation worker, mason, plumber, roofer, carpenter, and painter, all have unique features, including risks. Clients and employees can get hurt and a contractor could be held liable and be left with costly medical bills. Where general liability insurance prove invaluable in addressing some of the common risks contractors may confront, contractor insurance can offer contracting business owners protections where expensive setbacks that deal with operations/product, errors, contract dispute could greatly affect their business. Let’s look at why contractors insurance is paramount to your business and complete liability protection.

General Liability Protection

This is the basis of all contractor insurance policies and covers two main types of protection:

  • Bodily injury: Provides for medical care for a contractor or someone injured by a contractor’s employee on the job, and also includes coverage for legal defense if a contractor is sued for damages.
  • Property damage: Provides coverage for damage caused to a property by a contractor or an employee, even damage to a third-party property.

Completed Operations/Product Coverage

Completed projects can have issues or cause damage and contractors insurance provides coverage for any products a contractor sell or distribute, and helps with the expenses for claims related to completed services, for example, poorly installed wall shelving that results in injury to the property owner.

Commercial Auto Coverage that Fits Your Business

If your contracting business requires the use of commercial vehicles for a part of its operation, then adding commercial auto coverage to your contractor insurance is a great way to protect your business against unforeseen accidents that may be related to road conditions, weather, or collision with other motorists. Coverage may include collision damage costs, medical expenses, and damage from a specific natural disaster.

Errors and Omissions Coverage

Taking a job with the intention to do impeccable work doesn’t always lead to that result. It is possible for errors to occur, like an electrical job error that result in a fire. With a contractor’s insurance that covers errors and omissions, you can protect you and your business from claims of negligent acts, errors or omissions during a project that causes a monetary loss for the client. This coverage may extend to business owner, employees, and subcontractors of the business.

Contract Liability Coverage

This coverage comes in handy in a contract dispute and is essential, especially if you regularly hire independent contractors who possess limited or no insurance coverage.

Workers’ Compensation Protection Coverage

Having workers’ compensation protection should be a smart addition to a contractor’s insurance. Employees are key players in your contracting business and worker’s compensation protection is beneficial if an employee gets injured on the job by helping to cover medical treatment, and may even provide a portion of lost wages if time off from work is required because of the injury.

Contractors insurance is necessary to protect your business, assets, and employees. General liability protection may not be enough to provide the peace of mind that you will need to continue daily operations when costly claims hit your business. Contractors should think about the types of protections that are beneficial to their business and acquire a policy accordingly.

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