Organizations deploy automation technologies as the primary resource in their Business Process Management. Gone are the days were BPO meant Business Process Outsourcing, with Robotic Process Automation technology fueling new millennium enterprises, BPO has taken on a new meaning, Business Process Optimization.
In the recent past, businesses had only external, third party vendors to rely on for major projects, operational emergencies, and other labor-intensive initiatives that required resources they did not have. Business Process Outsourcing (BPO) meant businesses had to succumb to the high-cost, untimely, and unskilled labor in order to remain in operations.
Today’s C-level executives understand peripheral management of their critical applications, data systems, and shared services is not an effective, efficient, secure, or financially-feasible effort and require more robust, permanent solutions for assimilation into their BPM.
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About the Author
Richard Milam is the president and CEO of EnableSoft. Prior to founding EnableSoft, in 1995, Richard was a partner and Senior Vice President of FiTech PLUSmark, and held other positions in Information Technology, Operations, and Sales.
StrategyDriven’s line of Sevian Business Programs provides clients with fully developed, immediately implementable business performance improvement programs.
StrategyDriven Enterprises, LLC launched its Sevian Business Programs product line, a collection of immediately implementable business performance improvement process manuals. Each Sevian Business Program manual contains fully developed process procedures, forms and templates, performance metrics, how-to guides, and a library of best practices.
“Sevian Business Programs exemplify StrategyDriven’s commitment to providing business leaders with immediately implementable solutions,” explains Nathan Ives, StrategyDriven’s President and Chief Executive Officer. “By providing affordable, comprehensive, ready-made programs complete with implementing procedures, forms, metrics, and how to guides, we’ve eliminated the need to hire armies of high priced consultants who take months to develop a workable business process flowchart.”
“In 2014 alone, our advisory services division helped four clients identify over $200 million of performance improvement opportunities using the Sevian Business Performance Assessment Program,” continues Nancy Booth, StrategyDriven’s Director in charge of Sevian Business Program development. “Not only are these programs cost effective to implement, but they yield real and immediate bottom line value.”
Sevian Business Programs were developed based on StrategyDriven’s decades of experience managing and improving complex business operations. These programs were further enhanced through the first-hand performance benchmarking of leading companies throughout the world.
The initial line of Sevian Business Programs includes:
- Business Performance Assessment Program provides all of the tools and information needed to establish a robust, best practice assessment program guiding the critical, objective evaluation of organizational performance.
- Management Observation Program provides the tools and information needed to define required observation topics, frequencies, and quality standards as well as guiding documentation and feedback protocols, data analysis and trend reporting, and corrective action; all aligned to support achievement of organizational values and mission goals.
- Corrective Action Program provides all of the tools and information needed to programmatically identify, report, evaluate, resolve, and trend the organization’s issues and requests in a manner aligned with its strategic and tactical business goals.
- Organizational Performance Measures Program provides the tools and information needed to establish a performance measurement system that is understandable, broadly applicable, uniformly interpreted, and economic to apply. Derived measures cascade through and across the organization’s hierarchy; driving performance that ultimately supports achievement of the company’s mission, goals, and values.
Sevian Business Programs are being implemented by StrategyDriven’s clients, including some of the world’s largest companies. Complete information regarding the content of Sevian Business Programs is available at: www.strategydriven.com/sbp.
StrategyDriven provides executives and managers with the planning and execution advice, tools, and practices needed to create greater organizational alignment and accountability for the achievement of superior results. We believe a clear, forward-looking strategy, translatable to the day-to-day activities of all organization members, is critical to realizing success in today’s fast paced market environment. Not only does a compelling, well-executed strategy align individuals to common goals, it ensures those goals best serve the company’s mission.
At StrategyDriven, our seasoned business leaders deliver real-world strategic business planning and tactical execution best practice advice – a blending of workplace experience with sound research and academic principles – to business leaders who may not otherwise have access to these resources.
StrategyDriven refers to the family of organizations comprising StrategyDriven Enterprises, LLC. For more information, please visit www.StrategyDriven.com.