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The Big Picture of Business – Mentoring Guides Your Success

Smart Leaders Don’t Have to Be Lonely at the Top

Professionals who succeed the most are the products of mentoring. The mentor is a resource for business trends, societal issues and opportunities. The mentor becomes a role model, offering insights about their own life-career. This reflection shows the mentee levels of thinking and perception which were not previously available. The mentor is an advocate for progress and change. Such work empowers the mentee to hear, accept, believe and get results. The sharing of trust and ideas leads to developing business philosophies.

The mentor endorses the mentee, messages ways to approach issues, helps draw distinctions and paints pictures of success. The mentor opens doors for the mentee. The mentor requests pro-active changes of mentee, evaluates realism of goals and offers truths about path to success and shortcomings of mentee’s approaches. This is a bonded collaboration toward each other’s success. The mentor stands for mentees throughout their careers and celebrates their successes. This is a lifelong dedication toward mentorship…in all aspects of one’s life.

The most significant lessons that I learned in my business life from mentors, verified with experience, are shared here:

  • You cannot go through life as a carbon copy of someone else.
  • You must establish your own identity, which is a long, exacting process.
  • As you establish a unique identity, others will criticize. Being different, you become a moving target.
  • People criticize you because of what you represent, not who you are. It is rarely personal against you. Your success may bring out insecurities within others. You might be what they cannot or are not willing to become.
  • If you cannot take the dirtiest job in any company and do it yourself, then you will never become ‘management.’
  • Approach your career as a body of work. This requires planning, purpose and commitment. It’s a career, not just a series of jobs.
  • The person who is only identified with one career accomplishment or by the identity of one company for whom he-she formerly worked is a one-hit wonder and, thus, has no body of work.
  • The management that takes steps to ‘fix themselves’ rather than always projecting
  • It’s not when you learn. It’s that you learn.
  • Many people do without the substantive insights into business because they have not really developed critical thinking skills.
  • Analytical and reasoning skills are extensions of critical thinking skills.
  • You perform your best work for free. How you fulfill commitments and pro-bono work speaks to the kind of professional that you are.
  • People worry so much what others think about them. If they knew how little others thought, they wouldn’t worry so much. This too is your challenge to frame how they see you and your company.
  • Fame is fleeting. The public is fickle and quick to jump on the newest flavor, without showing loyalty to the old ones, especially those who are truly original. Working in radio, I was taught, “They only care about you when you’re behind the microphone.”
  • The pioneer and ‘one of a kind’ professional has a tough lot in life. It is tough to be first or so far ahead of the curve that others cannot see it. Few will understand you. Others will attain success with portions of what you did, but none will do it as well.
  • Consumers are under-educated. Our society takes more to the copycats and latest fads. Only the pioneer knows and appreciates what he-she really accomplished. That reassurance will have to be enough.
  • Life and careers include peaks and valleys. It’s how one copes during the ‘down times’ that is the true measure of success.
  • Long-term success must be earned. It is not automatic and is worthless if ill-gotten. The more dues one pays, the more you must continue paying.
  • The next best achievement is the one you’re working on now, inspired by your body of knowledge to date.
  • The person who never has aggressively pursued a dream or mounted a series of achievements cannot understand the quest of one with a committed dream.
  • Much of the population does not achieve huge goals but still admires and learns from those who persevere and succeed. Achievers become life-long mentors to others.
  • Achievement is a continuum and must be benchmarked and enjoyed.

7 Levels at Which Mentors Are Utilized:

  1. Resource. Equipment, tools, materials, schedules.
  2. Skills and Tasks. Duties, activities, tasks, behaviors, attitudes, fulfillment.
  3. Role and Job. Responsibilities, functions, relationships, accountability.
  4. Systems, Processes, Structure. Control, work design, supervision, decisions.
  5. Strategy. Planning, tactics, organizational development.
  6. Culture and Mission. Values, customs, beliefs, goals, benchmarking.
  7. Philosophy. Organizational purpose, vision, ethics, long-term growth.

7 Levels of Mentoring:

  1. Conveying Information. The mentor is a resource for business trends, opportunities, an active listener and adviser on values, actions.
  2. Imparting Experiences. The mentor is a role model. Insight offered about own life-career. Reflection strengthens the mentor and shows levels of thinking and perception which were not previously available to the mentee.
  3. Encouraging Actions. The mentor advocates for progress, empowering the mentee to hear, accept, believe and get results. Sharing of feelings, trust, ideas, philosophies.
  4. Paving the Way. The mentor endorses the mentee, wanting his-her success. The mentor messages ways to approach issues, drawing distinctions and painting pictures of success.
  5. Wanting the Best. Continuing relationship between the mentor and mentee. Progress is visioned, contextualized, seeded, benchmarked.
  6. Advocating, Facilitating. The mentor opens doors for the mentee. The mentor requests pro-active changes of mentee, evaluates realism of goals, offers truths about path to success and shortcomings of mentee’s approaches. This is a bonded collaboration toward each other’s success.
  7. Sharing Profound Wisdom. The mentor stands for mentees throughout careers, celebrates successes. Energy coaching and love-respect for each other continues throughout the relationship.

About the Author

Hank MoorePower Stars to Light the Business Flame, by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. It is a compendium book, containing quotes and extrapolations into business culture, arranged in 76 business categories.

Hank’s latest book functions as a ‘PDR of business,’ a view of Big Picture strategies, methodologies and recommendations. This is a creative way of re-treading old knowledge to enable executives to master change rather than feel as they’re victims of it.

Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes, Kindle, and Nook.

Why It Is Important To Train Your Staff

Why It Is Important To Train Your Staff
Photo courtesy of Highways Agency

At the root of most companies’ success is the skill and knowledge of its staff. If your staff are experts in their respective roles, this will have a positive impact on the whole of your business. Well-trained staff get better results, are more efficient, and are happier in their jobs. With a knowledgeable workforce, customers will perceive your company as well-informed and trustworthy. This will help sustain your relationship with them. Further, by providing regular coaching for your personnel, you will give your business a competitive edge.

However, providing regular staff training can be a task that is easier said than done for some businesses. It can eat into valuable time for busy enterprises, and it can drain the limited resources of small businesses. But it is important to weigh this disruption with the benefits that training can produce. Training your staff will not only result in a knowledgeable organisation, it will also provide opportunities to improve and expand your business. Say you are a small business with a weak online presence. Training staff in online marketing may help you to improve this area of your business and, in turn, attract new customers.

Offering regular training opportunities to staff will go a long way to boost team morale and will prove that you have good leadership skills. Training assures employees that their role is important. It also gives them an opportunity to develop existing skills and interests and develop new expertise. Your staff will also appreciate the opportunity to do something different during their working day.

If you are considering establishing a training programme for your staff, it is a good idea to make a plan in the first instance. Be clear on which areas you want to provide training in and how much your business is willing to spend. The next step is to work out which training provider or providers you wish to supply the training to your staff. It is a good idea to look for coaching professionals who specialise in particular skill areas. For instance, Spearhead Training specialises in sales training, Dale Carnegie Training in leadership training, and New Horizons in project management training. Before selecting a provider, it is a good idea to ask other businesses and entrepreneurs in your network for a recommendation.

If you are worried about the effect that staff being away from the office for training purposes might have on the performance of your business, there are ways around this. You could encourage your staff to complete training courses via e-learning or distance learning. This means that staff can complete courses when there is a quiet time during the working week, or in their spare time. However, this way of providing training could result in courses being neglected or employees taking a very long time to complete them. If this is happening, it might be worth scheduling frequent time slots for training and making sure you follow up regularly with staff to monitor their progress.

Upskilling your staff should be one of your top priorities as a business. Although it can be expensive and time-consuming, it is clear that the benefits outweigh these challenges.

Advice to New Graduates in Their Job Search: ‘Put Your Baseball Cap to the Side’

If you are a recent college graduate entering the job market after spending the summer backpacking through Europe or taking some downtime, you are facing a tight labor market.

Now is the time to put your baseball cap to the side and look long and hard at how you can present yourself to an employer in the best possible light.

Here are some basic, yet all-important, steps you can take to stand apart from the crowd as you embark on your job search in this highly competitive environment:

Have a great resume – The newly minted grad should have a resume that looks grounded and substantial. It should be free from typos, organized and feature a classic font. Don’t get artsy unless you are looking for a job in a creative field. It should be one-page long and leverage every marquis interaction you have had. Cite every internship and recognized brand company name.

Get great references – Call your professional references, network with them, and ask them if you can count on them for a glowing reference. Solicit their advice on your job search and ask for their feedback on your resume. This is the time to start thinking about who could be your mentor when you need to make career decisions.

Practice interviewing – Before you meet anyone, practice conducting an interview. You can find sample interview questions suited to your industry online. It’s important to be able to field tough interview questions that come your way, so rehearse interviews with a trusted advisor. Candidates who are unprepared for interviews are a constant source of irritation to hiring managers.

Interview for information – Ask and arrange for informational interviews. Not only are they an opportunity to practice your interviewing style, but they also may provide you with an opportunity to get your foot in the door. Go dressed like you are ready for a real interview; make eye contact; be aware of your body language and be prepared with questions. It’s important to demonstrate that you are serious even though the interview is informational. Ask about their hiring plans for the year. Ask them for advice. Take notes and pay attention. Follow up with an emailed or written thank-you note and connect on LinkedIn.

Know what you want and be specific – Be prepared to tell a prospective employer exactly what you want. Refer to your skills, education and contacts that are applicable. You should be able to clearly articulate your goals and vision. This can leave a far better impression than trying to be flexible, open to anything and non-committal.

Be prepared to discuss the highlights of your academic career – Your GPA and even your SAT scores matter. Prospective employers, especially for highly quantitative roles, look at these scores to benchmark candidates competing for entry-level positions.

Perhaps the best thing you can do is get an advisor or mentor. Ask them for advice and candid feedback. Have them role-play interviews with you, review your resume with fresh eyes, and ask if they’d be willing to give you a reference if needed. Having someone in your corner during the job search process can make all the difference.


About the Author

Kathy HarrisKathy Harris is Managing Partner of New York City-based Harris Allied, an executive search firm specializing in Technology, UX/UI Design and Quant Analyst placement services in the Financial Services, Professional Services, Consumer Products, Digital Media and Tech Industries For more information, visit www.harrisallied.com. Contact Kathy Harris at [email protected].

Managing Talent in a Passion Driven Job Market

I have not sought out nor come across any empirical data set that proves this, nor do I plan to. However, I have spent a lot of time hearing the same story over and over again. Many people are not excited about the work they are doing everyday. The last Forbes survey stated that four out of five people were not happy with their jobs. Four out of Five – that is 80%, which puts the 20/80 rule (that 20% of your efforts get 80% of the work done) into an entirely different perspective. Just think about that when you’re heading out the door and on the crowded bumper-to-bumper highway on the way to work. As you sit there, looking at your phone (when you shouldn’t be), look at the cars sitting there around you and realize, for every five cars, four of those drivers are not happy about going to work.


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About the Author

James RosseauJames Rosseau is the author of Success on Your Own Terms: 6 Promises to Fire Up Your Passion, Ignite Your Career, and Create an Amazing Life (Career Press, 2014). James is President of LegalShield Solutions, as well as co-owner of Christian Media Properties (www.HolyCulture.net).

Leveraging Military Leadership for Civilian Success

The topic of military to civilian work transitions is receiving significant attention as of late, and with good reason. The U.S. Department of Labor estimates that more than one million military service members will leave the military in the coming years. The importance of helping our veterans make this difficult transition into the next chapter of their lives cannot be over stated. However, a review of the transitions resources highlights a few shortcomings in the current approach. Most transitions resources and programs focus on helping the veteran find civilian sector employment – any employment. The transition support is heavily centered on resume writing, working the job boards, and conducting a successful interview. Again, nothing wrong with this.


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About the Authors

Bernadine Karunaratne is a recognized expert in talent management with a special emphasis on integrating talent strategy with business strategy. Her fifteen-year history supporting the public sector’s talent management agenda has resulted in an impressive track record, bringing technical competence and measurement-based, research-focused solutions to her clients.

Noah Rabinowitz is a seasoned business professional with expertise in talent management, sales effectiveness, new business development, and strategic transformations. He is also an executive coach, program manager, and senior faculty member.