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3 Strategies To Help You Listen to Your Employees

StrategyDriven Managing Your People Article |Listen to your Employees|3 Strategies To Help You Listen to Your EmployeesYou must learn to get the balance right as a leader. When you are so determined to protect your business, this could be to the detriment of the people that matter, your employees. Many employees talk about wanting their voices to be heard, the fact is that they want someone to listen to them. Employees demand feedback, but they want support too. And this means that leaders have to be more aware of individual needs. What does it take to learn how to listen to your employees?

Be Mindful

Advisors like Paul Ognibene provide a treasure trove of information on being a great leader. But a great leader is not just someone who knows how to be in charge, they are someone who is very aware of their surroundings. This means that if you are not able to acknowledge the situation based on body language and other forms of non-verbal communication, you have to work hard on developing this intuition. Learning to be engaged in a conversation is not just about listening, it’s about understanding what you need to do to be present. We’ve all had conversations with people who are not actually in the room, despite being physically in front of you. And as a leader, everybody is keeping their eye on every move you make. If you ever appear disconnected, this will be to your detriment.

Learning to Engage

Learning to listen is not just about listening to what they have to say, but it’s about asking them to elaborate and encourage them to expand upon what they mean. If you start to engage yourself in a more active way like this, you will start to follow up with your employees. This gives them a signal that they know you are listening and paying attention, and it gives you the opportunity to check in with reality. It’s a habit that is so important, but asking questions could be a very simple way for you to remind yourself to engage. But it’s about making sure that you ask questions that encourage employees to elaborate.

Never Judge

You may think that you are someone who keeps your mouth shut until it’s time for you to speak. One of the grave mistakes leaders make is that they think that everything they say is important. The best leaders are those who make their followers feel that everyone is the same, including the boss. And if you judge others, not only are you making harsh criticisms about something different, exposing yourself as immature, but you are not listening. And if you are unable to embrace new approaches and merely judge what other people say, you will never adapt to change.

Remember, it’s about developing the skill. You may feel that external stresses are getting to, which hinders your ability to listen. But this is where you have to learn to take a step back. Running a business is not easy, and any external pressure can knock you off-kilter in an emotional sense. But if your employees feel that you’re not listening to them, this is a one-way ticket to low morale.

HR Management Can Help Develop Your Team

StrategyDriven Talent Management Article |HR Management|HR Management Can Help Develop Your TeamHuman resource management requires a wide range of qualities such as: leadership, proper time management, ability to motivate employees and assertiveness. In this section you will find a variety of tools that will help you upgrade your recruitment system, human resource management, management team development, tips and skills.

The perception of the role of the manager today is completely different from what existed 30 years ago. The variety of capabilities and multi-tasking that the manager is required to perform, leaves them very little free time to actually manage their employees. In the form of management today, is the manager first and foremost a leader? New employee recruitment processes and new job training processes are due to the Achilles heel of many organizations and small businesses. How to train employees? The answers in the article in front of you. It all begins with good training. Work training is vital to ensure that everyone is working to their potential.

The issue of productivity and the work of interfaces often arises in work in medium and large organizations. We lose valuable work time and build ineffective processes. Through proper work and a method of building processes it is possible to significantly upgrade the efficiency in any organization and save time and money.

Assimilation of procedures and processes in a focused management

Processes, efficiency, proper time management and tasks are among the four most common things most organizations today talk about. Often, we talk a lot about these issues, but do not carry out a deep and rooted process for deepening method and language in the organization.

An excellent recruitment strategy requires the use of your entire team as well as some aspects that you may not always anticipate. To help build the process, we have some tips to help you attract the best talent. After all, who does not want a large amount of inquiries on their site, constant phone calls from customers, new project management, new tasks and other profit channels for the business.

Many articles have been written about the status of management as a profession. Academic discussions, workshops and professional philosophical discourse on the subject have existed for decades. Despite this, as of today (and probably for years to come), there is no compulsory course or professional training in order to become a manager or improve management skills. So are you a manager looking to employ new staff? Like an electrician, an accountant, an engineer and a lawyer, a manager is also a profession and like any other profession, in order to perform it optimally it is important to learn and also to experience the work they are in; which is how training can maximize their skill. However, employing the worker is the first step.

Getting a new team together

Sometimes the simplest strategies are the best: recruit the most amazing people you know, make sure to keep them regularly happy, encourage them to bring in their most talented friends, make sure to provide great experience to each candidate and repeat this process regularly until your employees become recruiters. When you get to a point where you can not repeat this process, you have probably started developing a dedicated in-house recruitment team. If their experience with your organization is particularly positive, even non-accepted candidates still serve as recommenders for your organization. Poor candidate experience will usually leave a sour taste, not only for the candidate who came for the interview, but also for the employee who made the referral. It does not matter how much the organization pays, or how big projects the organization has, if you fail to treat candidates with the same appreciation you would provide to a veteran employee, you are doing a poor service to the organization. I’ve added a quick list of topics to make sure your candidate’s experience is on track. It is advisable to make a neat list for the recruitment process. Let’s not forget that you want to attract the very best people to your company. You can’t do this if you appear incompetent, incapable and inefficient.

How to interview potential employees: Freestyle interviewers versus template interviewers

We have all encountered one or two freestyle interviewers in our lives. Those who do not work with a page or a set of ready-made questions. They are usually big refusers of the pattern and their ability to feel and feel the candidate will determine whether they will be accepted or not. The questions do not repeat themselves and sometimes it is also not clear what they are asking.

How is an interview from intuition and gut feeling a rational and process interview? Very simple, because what those people call a gut feeling or intuition is an analytical process. How is this possible? The same gut feeling or intuition works in such a way that when we see a certain behaviour. We go back in time and identify patterns of identical behaviour, connect the same patterns in people and situations we have encountered in the past and draw a completely statistical conclusion which predicts the future behaviour of the candidate. If those interviewers who rely on feeling actually perform a thought and analysis process then where is the problem? Why are they not interviewing well enough? For several reasons and the main one is that they conclude how someone will behave in complex situations at work based on their behaviour in an unnatural situation which is a job interview. I will expand on the problems with the ability to draw conclusions in this way later.

In stark contrast to freestyle interviewers, the template people leave nothing to chance. The questions are ready in advance. Each answer indicates a character trait or behaviour of the candidate and there is almost nothing left that is prone to interpretation. Everything is clear and it is possible to know everything about the candidate before getting him a job, the people in the template say (and are wrong). Those who come to the interview with all the questions prepared in advance often find the best outcomes, for the business and its future.

Remote Positivity: Emulating Optimism for Your Work-From-Home Employees

StrategyDriven Managing Your People Article |Work From Home| Remote Positivity: Emulating Optimism for Your Work-From-Home EmployeesThe work from home dynamic has come into our society in full force. Since the pandemic’s effects have significantly impacted our ability to congregate in groups, many companies have used remote work to keep their workflow on a proper level and collaborate with employees working from home.

There are numerous ways that technology has adeptly adapted to this, with apps and services across multiple platforms able to aid in employee communications no matter their location. However, one must remember that there are psychological effects on social isolation, ranging from anxiety to sleeplessness.

It starts with a company leader addressing these issues and taking the initiative to create a realm of positivity for his or her working community. Once done, employees can more easily thrive in a workplace with core values of workplace strength and support.

Collaborate and Listen

The applications that the tech world has developed have been a mainstay in the work from home atmosphere. No longer do people need to leave messages, wait hours for contact, or wonder which roles they have on a company project. Whether utilizing instant messaging, video conferencing, or campaign tracking, apps like GoToMeeting and Slack have all been heavily downloaded and integrated into remote work environments. Digital transformation will only continue to evolve with further refinement of workflow customization tools.

However, it’s important to note that “collaboration” is an integral part of these workflow collaboration apps. That means rising together towards the desired group result–but more than anything, it means a leader willing to step up and create a constructive and enthusiastic environment.

Project management is an essential part of any brand, for example, but proper communication with employees is necessary to steady productivity. Make sure that your working community knows that they’re valued on a personal level. Checking in for friendly workforce chats weekly, making employee onboarding a priority for future work efforts, and rewarding especially excellent efficiency with warm messages are all ways in which you can exemplify your positive work atmosphere.

Zooming the Right Way

If you’ve been working from home, then you’ve probably been using Zoom: the video communications service that’s connected a multitude of remote work employees through web conferencing. However, during the past few weeks, there’s been a concern over the notion of excess comfort in personal home office use with Zoom.

The concept of “Zoom etiquette” is one that has recently been in conversation across multiple sectors. Specifically, there is debate about how many behaviors one may or may not allow when videoconferencing in groups. Addressing this topic with your employees will eliminate any chance of discomfort for them during video conferences.

For example, if one hasn’t had the time for a lunch break and needs to eat during a long meeting, should one wait and not interrupt? The consensus seems to be that it is alright. However, temporarily switching off one’s camera and muting one’s microphone so as not to disturb the other members with possible sound interventions is best.

Other possible scenarios involve establishing that social media alerts or other interruptions don’t divert your employees. These will limit their ability to remember aspects of your video meeting, as well as demonstrate a lack of professionalism that other employees might catch onto.

However, ensure that your workforce member isn’t excessively stressed if a child or pet causes a minor interruption. Know that there are some elements in the new normal that you can control as an authority leader and some aspects that you cannot. Your working community will notice you, and your bolstering environment, more for it.

Communicate and Know the Purpose

With an untold amount of startups in the current atmosphere and a market that seems to change every second, there is a measure of instability that can occur when a company operates on an unstable foundation. Profit may be coming in with a trending product or service, but long-term success is built upon leadership that understands its key areas of skills and fortitude. Having each of your employees understand your brand’s–and your own life’s–mission will give better clarity to your organization, helping align short-term wants with long-term goals.

But communication doesn’t just come from one direction. Through videoconference, asking your employees what they believe their strengths to be and what they want to achieve in life will open up mental pathways on both sides. It will give them a sense of purpose and resolve, knowing that you have a sincere interest in their skillset.

They’ll see that they can chat with you if they notice an additional lead or avenue that the business can take in the future. And for you, as a leader, you may learn an additional power area from one of your working community members that you can now count on moving forward.

Communication has evolved to a level that few of us expected to see a year ago. With digital transformation, we’ve seen video conferencing and webinars take hold in our day-to-day work experiences. However, this doesn’t mean that the foundational aspects of a positive work environment need to lessen. Using the proper strategies, an optimistic working community can advance and lead to a brighter future for every work-from-home member.


About the Author

StrategyDriven Expert Contributor |Veronica BaxterVeronica Baxter is a legal assistant and blogger living and working in the great city of Philadelphia. She frequently works with Todd Mosser Esq., a busy criminal appeals lawyer, Philadelphia PA.

Feedback For Staff Is Essential, Now More Than Ever

StrategyDriven Managing Your People Article |Feedback for Staff|Feedback For Staff Is Essential, Now More Than EverAmong all the challenges that work from home poses, the challenge of having a feedback call when employees and managers work from home should be noted. The big question is how to have a zoom feedback conversation with an employee who is at home, when the manager who delivers the feedback is also at home. Despite the difficulties and challenges, it is important to be careful about the feedback, for several reasons: First, performance testing has a significant impact on employee motivation. Do they need additional training or should they use their own initiative to look at something such as Kallibr for the future.

Employees who receive serious feedback about the tasks they have performed, thereby receiving a message from the organization, that the organization sees what they have contributed to the company and is aware of their contribution. At the same time, regarding tasks whose performance was lower than required, they can get assistance from the direct manager and even from the staff regarding improving the performance of these tasks in the future. Studies conducted in the United States show that the chance of workers receiving constructive feedback to invest more in work is 2.9 times higher than in the past. If so, what is the feedback: This is an employee performance review, which is the official evaluation of employee performance. Here are some questions managers may ask during a performance review:

  1. What the employee thinks he can do to help their own career and company.
  2. Which tasks in the opinion of the employee, they performed excellently, which were in a good, mediocre manner and which tasks did not meet the objectives, and how they plan to improve in the future.
  3. The employee should be asked to perform a self-assessment, identify what his or her main contributions to the company were, and where he or she identifies opportunities to improve performance.
  4. At the end of the survey, a discussion should be held on the employee’s performance, and it should be examined how they were in relation to the requirements and objectives.

Feedback is good for all areas of business

Existence of a feedback process focused on the well-being of employees (rather than reprimands for unattainable goals) conveys to employees that the company in which they work assumes a commitment to their growth and development. This situation allows employees to be retained while helping them improve performance. Here are 2 key benefits to the feedback that is given in the way described here, helping the employee to develop:

  1. It is three times more likely that employees will recommend the organization as a great place to work.
  2. 2.4 times 2.4 employees will continue to work in the organization even in two years from today.

There are very many ways that allow organizations to improve the feedback process. One is to manage employee expectations from the first moment. Another way is to reduce the tension that feedback evokes among employees. Surveys conducted in the US show that only about 14% of employees responded that they “strongly agree” with the statement that the feedback they received encourages them to improve.

Employee Turnover- When Good Employees Won’t Stay

StrategyDriven Managing Your People Article |Employee Turnover|Employee Turnover- When Good Employees Won't StayIf it’s become a trend where you get good employees, train and give them responsibilities, but after a short while they jump ship, you need to evaluate. The trend can be demotivating, disturbing, and affect productivity. The remaining employees have to contend with increased workloads and reduced morale. Before you lose all your good employees, check what’s wrong. Why are your employees not happy to work at your company? What causes high employee turnover?

Lack of Motivation

When an employee’s efforts are not appreciated or acknowledged, this kills morale. A company should have a reward system that recognizes every employee’s input and rewards exemplary behavior or action. Good feedback is also essential. It helps employees improve and make progress in difficult situations. It’s also crucial to have a workable employee benefits management such as from Cowell, James, Forge Insurance Group.

Lack of Engagement

When employees are not engaged, they do the bare minimum and jump into any other opportunity that presents itself. To gauge how engaged your workforce is, check how enthusiastic they are when performing tasks. Do they seem happy, spend time connecting with colleagues, and participate in team-building activities? When employees show to work late, skip work or company activities, it indicates a disconnection. It’s critical to address the issue before it spreads to the entire workforce.

Poor Management

A manager with poor leadership or people skills can lead to high employee turnover. Employees need to be handled with respect and understanding. If the manager doesn’t take time to know his team well, he may mishandle or disrespect some. For instance, when you have a culturally diversified workforce, you shouldn’t assume or support one religion or culture. It’s important to respect each person’s culture, beliefs, and religion and show support.

The executive should ensure all employees are handled with respect, their views and concerns addressed and supported.

No Room for Growth

Stagnation is a killer of morale. Many employees want to work in organizations where they can grow and improve their skills. Keeping an employee in one position for too long demotivates and kills their dreams. If a promising opportunity presents itself, they will not hesitate to move. Also, it’s essential to create challenges that break the monotony and build excitement. For instance, the launch of a new product is not only an exciting experience but puts everyone on their toes to ensure everything goes right.

There is No Work-Life Balance

Sometimes employees are torn between a demanding job that they love and their families. When employees have to choose between the two, in most cases, the company loses. Employees need enough time with their families without the pressure to outperform or spend more time at work. An employer should show they value families by creating a family-friendly environment such as supporting nursing mothers or parents with small children. It’s also crucial to respect off days or leave requests.

A good salary is not the only consideration when an employee decides to work or stay in a company. Peace of mind, satisfaction, and projected growth are also important considerations.