The cost of employee distraction resulting from acts of incivility is staggering and yet goes largely unrecognized. There is no financial statement line item, no general ledger entry, and no budget explicitly set aside for this expense that can cost an evenly modestly sized company hundreds of thousands of dollars each year.
Using the StrategyDriven Cost of Employee Distraction nomographs and method outlined here, organization leaders can gain a better appreciation for the direct monetary cost associated with employees worrying about and avoiding those committing acts of incivility and begin to better value their diversity and inclusion initiatives.
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