Recommended Resource – Strategy Maps: Converting Intangible Assets into Tangible Outcomes
/in Organizational Performance Measures, Recommended Resources/by StrategyDriven
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
by Robert S. Kaplan and David P. Norton
About the Reference
Strategy Maps: Converting Intangible Assets into Tangible Outcomes by Robert S. Kaplan and David P. Norton reveals how an organization can link performance measures covering the areas of operations, customer relationships, innovation, and regulatory and social processes to its mission and then leverage these ‘strategy maps’ to drive performance improvements.
Benefits of Using this Reference
StrategyDriven contributors like this reference because it illustrates how an integrated performance measurement system can be leveraged to drive organizational performance toward desired outcomes. This book is thorough in its discussions and provides the visual aids needed to make the concepts real to the reader.
Common Construction Characteristics
/in Organizational Performance Measures, Premium/by Nathan Ives
The benefits of vertically cascaded and horizontally shared performance measures are maximized when the related measures share a common set of characteristics. Common construction of vertically cascaded measures enables easy roll-up of lower tiered measures to create higher tiered benchmarks.
Hi there! This article is available to StrategyDriven Personal Business Advisor Remote Access and Dedicated Advisor clients and those who subscribe to one of the article's related categories.
If you're already a Remote Access or Dedicated Advisor client or a related category subscriber, please log in to read this article.
Not a client? We'd love to have you on board. Check out our StrategyDriven Personal Business Advisor service options.
Horizontally Shared
/in Organizational Performance Measures, Premium/by Nathan Ives
Well-constructed performance measurement systems provide a means of comparison between various products, services, and business units by ensuring relevant measures are horizontally shared across the organization.
Hi there! This article is available to StrategyDriven Personal Business Advisor Remote Access and Dedicated Advisor clients and those who subscribe to one of the article's related categories.
If you're already a Remote Access or Dedicated Advisor client or a related category subscriber, please log in to read this article.
Not a client? We'd love to have you on board. Check out our StrategyDriven Personal Business Advisor service options.
Vertical Cascading
/in Organizational Performance Measures, Premium/by Nathan Ives
Performance measurement systems should be anchored on the single measure of organizational success (defined by the organization's mission) and vertically cascaded down through the organization Each successive measurement tier becomes more specific than its predecessor with the lowest tier describing individual contributor behaviors and resulting outcomes.
Hi there! This article is available to StrategyDriven Personal Business Advisor Remote Access and Dedicated Advisor clients and those who subscribe to one of the article's related categories.
If you're already a Remote Access or Dedicated Advisor client or a related category subscriber, please log in to read this article.
Not a client? We'd love to have you on board. Check out our StrategyDriven Personal Business Advisor service options.
