6 Ways To Improve Productivity In The Office

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StrategyDriven Managing Your People Article |Improve office productivity|6 Ways To Improve Productivity In The OfficeDriving office productivity is a ley task within every office-based business. Over the years, there have been many drastic attempts to improve productivity that have ultimately failed. More subtle, empathic models of productivity provocation typically bear the most fruit. Here are six ways that a business can improve office productivity.

Listen To Your Staff

Contented staff are typically productive staff. Employees will not work to their full potential if they feel like their concerns are not being listened to. Every responsible business owner needs to listen to employee concerns about bullying, office culture, performance roadblocks, and discrimination. Employees are working on the frontline – their perspective is extremely valuable and can help drive institutional change that ultimately increases productivity.

Accept The New Normal

In the wake of the coronavirus pandemic, many businesses have struggled to negotiate the transition back to office-based work. Many employees have simply quit their jobs when forced to go back into the offices they despised. The companies that are having the most success with the transition into a post-pandemic world are those that are able to see the benefits of a hybrid system. Allowing employees to spend some of their working lives at home or in the office is a perfectly good way of embracing the new normal while maintaining the ability to call workers in.

Hybrid working models are a great way to maintain pre-pandemic levels of productivity without simply embracing the bad old ways. It can only be implemented, however, when there is adequate security measures implemented to protect the company when people are working remotely.

Design Your Office Space Adequately

Good office design can go a long way. There have been some rather dismal office configurations popular in the past that have – quite understandably – driven employees to hate their jobs. The dreaded ‘cubicle office’ is perhaps the most famous example of a depressing office configuration. Human beings need to be in a pleasant and natural environment if they are to work to their full potential. Check out these five office design tips that can improve employee satisfaction. Modern office spaces that produce happy, productive employees are typically semi-open in design and feature live plants, places to relax, and the option of some genuine privacy. Make your office a place that people actually want to work in.


Offer Good Benefits

In order to cultivate a productive workplace, you need to give employees good benefits. Unless employees are well paid, their wages will not cover expenses during a pregnancy, dental or legal emergency. In the United States of America, companies need to cover some kind of health insurance as a minimum benefit in order to retain happy employees. However, if you want to retain loyal employees for a longer period and have lower turnover rates, then you should consider other benefits than just the bare minimum. This could include things like paid maternity and paternity leave, so staff can feel secure when they take time off to be with their new family, or regular recognition and small bonuses for high-performers – it doesn’t have to be a large amount of money, a small gift card can go a long way in making people feel appreciated.

Use Project Management Software

Poor project management is one of the most common reasons that businesses reach stumbling blocks in their schedule. No matter how simple a project seems, it will still involve multiple stakeholders, budgeting issues, multiple workers, and the need for accurate communication. More complex projects typically require regular reporting, complex data sharing, and multiple teams working in conjunction with one another.

Project management software makes projects far more efficient and cohesive by combining reporting, communication, monitoring, and just about every other essential area of project management. If you don’t use project management software in your office, you have fallen somewhat behind the times.

Don’t Push Multitasking

People working in offices are often expected to take on too much at once. While multitasking might seem like an acceptable way to drive up productivity in a workforce, it can actually damage overall productivity. Set guidelines for task delegation should be written up to make sure that managers do not ‘pass the buck’ onto their staff colleagues. In recent years, a great deal of academic attention has focused on the development of effective delegation styles. Read up on the latest organizational psychology research before committing to a set of rules.

Staff members that are allowed to focus on one task at a time are more likely to work efficiently and effectively. This will ultimately drive up productivity.

How to Encourage More Employee Loyalty in a Post-Pandemic World

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StrategyDriven Managing Your People Article |Employee loyalty|How to Encourage More Employee Loyalty in a Post-Pandemic WorldAfter the Great Resignation, it’s becoming increasingly apparent to employers that they will need to do more if they want employees to be loyal and stick around for a long time. The attitude towards the workplace has shifted significantly since the COVID19 pandemic and more and more employees are now putting themselves first, thinking nothing of quitting for better opportunities if one comes their way.

Because of this, employers need to think outside of the box and come up with creative ideas to encourage employees to stick with them. These days, employees aren’t going to stick around just because they have a job – there is so much more on offer elsewhere. Some of the main things that you can do to encourage more employee loyalty include:

Provide a Great Place to Work

First and foremost, employees do not want to feel like they are a slave to the company that they work for. Providing somewhere to work that is fun, interesting, and challenging for employees while rewarding them handsomely for the effort that they put in will not only attract more of the top talent to come and work for you but will also encourage them to stick around for longer. Focus on providing a workplace that people will not want to leave, even if a potentially better opportunity comes along.

Offer Health Benefits

After the pandemic, an increasing number of people care more about their health and wellbeing than they did previously, so it only makes sense for employers to take notice of this and offer benefits that employees will want to take advantage of for better health. Along with offering health insurance through your company to provide employees with more peace of mind when it comes to medical bills, you may also want to consider offering supplemental health benefits where employees can get discounts on additional insurance products, medical products, healthy food and more. Find out more about how some available health benefits compare with Soultran.


Invest in Employees

These days, employees don’t want to work somewhere where they often feel like they could be replaced at any moment. To encourage your best employees to remain loyal and continue working for your company for a long time, it’s important to invest in your people. This might be in the form of offering training opportunities for future promotions, paying towards the cost of online degree programs and more. The more you put into your employees, the more you are likely to get out of them.

Prioritize Mental Health

Last but not least, mental health in the workplace has become a hugely important topic over the past few years, especially after the COVID19 pandemic which had a huge impact on peoples’ mental health around the world. As a company, one of the best things that you can do to show your employees that you care about them as people and are a company worth sticking with is to make their mental health and wellbeing a priority.
With employees leaving companies that don’t meet their needs at a rapid rate, it’s time for employees to change their approach to employee retention and focus on providing a workplace that encourages workers to be loyal for the right reasons.

How to Help People Get Unstuck: 3 Powerful but Simple Actions

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StrategyDriven Managing Your People Article |Help people get unstuck|How to Help People Get Unstuck: 3 Powerful but Simple ActionsIndividual and organizational change can be difficult. Each time we go through any sort of change, some of us jump into it with seeming glee. Yet others seem to be held back by the very notion.

In the business world, this is often termed resistance. Moreover, business leaders often go on to tell us that our resistance is irrational or a misunderstanding. Some “experts” will even tell us that the reason we struggle against change is that all the change we see makes us exhausted. But it is not resistance, and it is not exhaustion that makes us resist change. Quite simply, we are stuck.

Getting stuck is a biological response to change that is rarely explored and even more rarely acknowledged in business and work. We build entire algorithms, schema, or mental models around how to navigate our worlds that are deeply wired into our brains. When a change comes along, it requires us to rewire these algorithms. And we don’t want to. We get stuck because our brains get attached to the way things are today.

MEL: The 3 components of our limbic system

More specifically, we have a part of our brain known as the limbic system that is responsible for writing these algorithms. It writes the code not in a computer’s zeros and ones, but rather in three key subcomponents — memory, emotion, and learning. We call this MEL. Every time we learn something new, experience a strong emotion, or create a lasting memory, we develop a new piece of MEL that stays with us and triggers again in a similar situation.

MEL is certainly helpful for navigating the physical world. For instance, it helps us drive to work every day, recognize certain faces, and even read emotions. It is even useful for building connections among our peers, colleagues, and family members. We use the same process to write positive (and sometimes negative) memories into MEL along with the associated emotions to remind us how to respond to certain people that we love and maybe even those we dislike. We also use MEL to build affinities for organizations. It is the core of organizational culture, as we take the positive emotions felt by certain behaviors in an organization and replicate them throughout the organization. These are all positive ways we build and develop MEL for life.


The challenge of getting unstuck

The downside is that MEL does not easily adapt. People feel uncertainty about the future because changes directly challenge MEL. As we consider something new, the positive emotions of the past are replaced with concern, fear, and even anxiety. These negative emotions manifest themselves in the workplace in the form of low morale, reduced motivation, and a decline in productivity (among others). Employees shut. down and get stuck. In turn, organizations get stuck as well.

So, how do we help people get unstuck? Three simple actions:

1. Start where people start

In order to re-code MEL (memories, emotions, and learning), you can’t start with data, logic, and strategy. As important as it is for any person to ultimately understand the business need for a change, it’s far more compelling and effective to meet them where they start: with memories, emotions, and learning. This means acknowledging and embracing the past — positive and negative — as part of developing a change initiative. Use effective storytelling, and create connection among people and the organization to drive change rather than simply rely on incentives.

2. Acknowledge uncertainty

The uncertain feeling people experience in the fact of change is really a feeling of loss. Their MEL is challenged by something new, and it registers as a loss. Having an empathetic response means acknowledging this loss and helping people move through the change process with support. Leaders need to accept that change is hard, explain why it is hard for them as well, and share the pain of change with their team members.

3. Re-write MEL

The only way for people to truly become unstuck is to write create new memories with positive emotions around a change. This can be encouraged through learning to help people feel what life will be like in a coming change. Strong communications can help build new emotional connections, and new positive memories can be developed through reward systems and incentives that help people feel appreciated and valued.

Organizations are inundated with change: it’s become such a part of the way business is done lately that it can seem like the new normal. Viewing change as just part of the working world, however, can set an organization up for failure — as its people shut down facing the prospect of whatever comes next. Understanding the dynamics of MEL, and using empathy and communication, can help bring your team around. And once a team has embraced and prevailed through change, it has that skill as part of its own toolkit. Adapting to change is far less daunting when you’ve gone through it once already.

About the Authors

Dr. Victoria M. Grady is the president of PivotPoint. She directs the MSM Graduate Program, is on the faculty of George Mason University, and is a research consultant at Dixon Hughes Goodman (DHG). She’s an expert on organizational change, working with public and private agencies across the globe. Patrick McCreesh, PhD is the managing partner of Simatree, a strategy, analytics, and technology consultancy. He leads teams through digital transformations and has developed analytics programs across the public sector and Fortune 500 clients. He also serves as adjunct faculty at Georgetown University and George Mason University Business School. Dr. Victoria M. Grady and Patrick McCreesh, PhD are the authors of Stuck: How to Win at Work by Understanding Loss.

Practical Ways To Minimize Laziness In Your Workplace

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StrategyDriven Managing Your People Article |Minimize laziness in the workplace|Practical Ways To Minimize Laziness In Your WorkplaceIt’s safe to say that no employer wants to work with a lazy employee. Not only do they waste time, but lazy employees can also do massive damage to productivity – at least, that’s what many employers believe, and rightfully so. But it’s one thing hiring a lazy person and quite another thing when a previously hardworking employee becomes lazy. Different factors in the workplace can cause workers to become lazy or act sluggish at work. Focusing only on hiring “active employees” will not necessarily be the solution if those factors still exist in the workplace. So are you dealing with an increasing case of laziness among your workers? Here are some ways to minimize the problem and bring out the best in your workers.

1. Create opportunities for engagement

Bill Gates said it best when he remarked that lazy people make the best employees. Bill Gates is considered by many as the epitome of success when it comes to running a thriving business. According to this business mogul, lazy workers only look for easier ways to get the job done. You can deduce that although some workers are perceived as lazy, it doesn’t automatically mean they’re unproductive. If they’re engaged appropriately, they always have the potential to do so much more. Bill Gates, for example, finds that he’s able to get the most out of lazy workers by testing them with the hard jobs because he expects them to find an easy way to complete them. Of course, this may not be the case for every employer, but ensuring that your workers are fully engaged is a great way to energize them and keep them from being slothful. The most important thing is to find the right employee engagement solution that will work best for your situation.

2. Give them more challenging or different responsibilities

Many employers contribute to laziness at the workplace without realizing it. If your workers have to sit around doing nothing, for example, you can expect some level of sluggishness to sneak into their working habits. In other words, you can sometimes attribute laziness to work not being challenging enough. If your workers follow a mundane and monotonous routine, they will get bored easily and may start being complacent with their work. As soon as complacency sets in, you can expect laziness to start lurking close by. One way to minimize complacency-induced laziness is to give more challenging responsibilities to your workers. Doing this will bring out the best in your hardworking employees. Another option is to switch up their tasks a little, so keep this in mind. Give different responsibilities once in a while or find ways to make mundane tasks more exciting.

3. Reward them

While it may help to give lazy workers tasks, there’s only a thin line between giving more responsibilities and becoming a hard taskmaster. So, find ways to reward your workers for the extra workload. Workers, in general, tend to have a poor attitude toward work when they feel they don’t earn enough for what they do. Even well-paid employees may lack the drive to do more work when they feel their extra effort will not be appreciated. Also, when less-motivated workers realize that their employers notice and celebrate hard work, that can push them to put in more effort at work.


4. Communicate with them

Communication is an essential key to good management. It’s important to first communicate with a lazy employee before you set challenging tasks for them. Different things can cause a worker to perform below par at work, and a lack of healthy and engaging communication will make it impossible to pinpoint what your workers are lacking. So, if you notice some of your staff becoming lazy, speak with them about it. Find out what the issue is and how best to address it. This is especially important if you have a capable member of your working team who has started underperforming suddenly. Next, it is vital to let the worker know that they’re an important part of your business, so keep this in mind. By taking the time to clear the air with a slugging worker, you can quickly create the morale booster they need to start performing at their best again.

But you don’t have to wait until workers become lazy before communicating healthily with them. Always ensure that you create a working culture that encourages communication.

5. Avoid giving special treatments and privileges

Workers who do nothing to earn their positions may sometimes feel less motivated to give their best. Also, workers who feel their positions are secure regardless of their lack of effort will find little reason to work above themselves. That’s why it’s important to give all your workers the same level of treatment – no special privileges.

Also, workers who notice that other employees are treated better than they are may feel discouraged to give off their best. And some workers who may not have gone through the same robust recruitment process as the others or may have secured roles they’re not suited to may lack the motivation to be their best. Plus, such special treatments can send the wrong signal to other workers and lead to worker satisfaction and even disillusionment.

6. Be a good manager to all your workers

Following the previous point, it’s important to be a good manager to every team member. Granted, some may be more talented than others, but everyone plays a role and deserves the same level of treatment. If you cannot deal with every staff member the same way, you’ll end up breeding discontent, contempt, and dissatisfaction. All these can drain worker morale and encourage laziness.

Also, it helps to set unique goals for your workers. For instance, you don’t want to assume that every team member will meet their appropriate deadlines on their own. Instead, set goals with deadlines attune with their strengths and weaknesses. This way, you can hold them accountable and, in the process, encourage them to work at a faster pace.

How You Can Get The Most From Your Employees

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StrategyDriven Managing Your People Article |Get the most from your employees|How You Can Get The Most From Your EmployeesThere is no doubt that when it comes to starting and running a successful business, one of the most important things that you need to do is to ensure you have a strong team of employees behind you. A lot of the time employees will be strong and able to benefit your business from their own fruition, but then there are steps that you as their boss need to take in order to ensure you are fully getting the most out of them.

If you are going out of your way to make sure your employees are happy, and you are giving them a good reason to turn up to work and try their hardest, you are going to see the benefits to your business very quickly. If you are unsure how exactly you can act in a way that you will bring out the best in your employees, then you’re in the right place. Below we are going to talk in more detail specifically about some of the different means available that will help you get the most from your employees.

Continue To Educate

You are likely going to have an elongated period of learning when somebody first joins your organisation in which you will show them how your different systems work, what their role is going to entail and bring them up to speed on your companies’ ethos. Of course, it is not enough to just educate your employees for this brief period and then leave them to it, it is important you continue to educate them and broaden their knowledge in order to get the most from them.

Frequent sessions with your employees where they are taught more about managing work, compliance, your industry or other topics, shows you are dedicated to their growth and helps them develop in their work. There are a number of different ways that you can teach your employees such as by using a Learning Management System. The benefit of LMS is that you will be helping to train your employees in a way that can be done in-depth and remotely so you are not spending too much of your time on the training, but your employees are still benefiting from it.

Have Good Communication With Staff

One of the most important things you’re going to need to have is a good communicative relationship with your employees. When you are all able to speak to each other in a way that is open and honest, this is one of the most fundamental steps towards creating a productive, positive and happy workplace. You should start this relationship by talking to your employees about the business, what your goals are and then what you plan on doing in order to achieve said goals. Communication needs to be of a particular focus the moment you are having a conversation with staff through some kind of period of change, whether this is in your company or in the wider context of your industry as a whole.

If your business grows then you need to be able to cope with that and one of the ways that you can maintain communication even in the face of growth is to keep employees up to date with written communication. A weekly or monthly run down about the business and your market is always a good way to keep in touch with your employees, even if you don’t see them on a regular day-to-day basis.


Give Your Staff Feedback

Following on from the above, having good communication with staff also means providing them with feedback on the different work that they do. When you are giving positive feedback to your staff members, you are strengthening overall employee engagement. You should be sure to conduct bimonthly reviews and always give meaningful feedback when you have these meetings.

You might be nervous about giving any kind of negative feedback but there are good ways to do this. You need to be fair when you give negative feedback and be specific about what needs improvement, do not simply provide some vague complaint. You should also get the employees side of things so that they know they have a voice within the company and that their opinion matters. Feedback is a two-way street so you need to see these meetings as a chance to improve what you do as well.

Delegate Necessary Work

You can’t do everything yourself, that’s exactly the reason why you have employees. You can ask them to do their role but then also do not be afraid to delegate work that comes with more responsibility when you think that they are ready for it. By giving your employees more responsibility, you are going to be showing them that you trust their judgement and believe in them when it comes to growing on the work that they do. By showing this, your employees are going to want to work hard and do a good job in order to continue to learn, and keep expanding on what they are capable of.

Encourage Remote Working

Remote working was met with scepticism when it was first introduced but now there are a number of businesses who are embracing some form of remote working on a permanent basis. One of the reasons for this is it can reduce costs of running your business due to having smaller office spaces; however, it is also because of the fact doing so brings out the best in employees.

When employees are free to make their schedule work around them, they are a lot more keen to do well for your business and feel like they are trusted more as well. As such, flexible working is certainly something that you should introduce if you intend on getting the most from your staff.

Conclusion

There is a lot that goes in to making a good business but one of the most important things is to have a good team of employees behind you. There are a number of different ways that you can bring out the best in your employees and these include but are not limited to the above.