StrategyDriven Business Performance Assessment Program Article

Steps For Optimizing Your Company’s Processes

Whether your business or company venture is new or just in need of being redesigned, then keeping on top of rules for optimization is crucial to effective business management and room for growth. In business, time is money, so, in order to maximize sales, longwinded and time consuming processes and procedures must be avoided.

Processing documents digitally can save you a significant amount of time, providing the software you’re using is running as efficiently as it can and you’re utilizing your business’s capabilities for success. Optimizing how your business runs concerns more than simply improving software; however, having said that, it does a long way in helping your business succeed. Over the course of this article you will learn how best to optimize your company’s business processes.

Healthcare Processes

Make tired processes an act of the past and ensure that your staff can do their job to the best of the abilities and giving them the adequate tools to do so. If you work in healthcare or any medical practice, then you’ll know the importance of having efficient coding and billing processes. As complex as the procedure of billing can be, once you know the best medical billing features to look for in software, then you can save yourself time and resources. Open Practice Solutions offer fully integrated revenue cycle management to help your company succeed, which can be found at www.openpracticesolutions.com. You want your software to be doing the very best it can to take some of the pressure of you and any other the billing and administrative staff.

Optimizing business management wherever possible will give rise to easier processes, and ones that once fully understood by those using them, will speed up time it takes for a claim to be paid.

Identification

Once you’re aware of which business processes need attention, then you can get the overhaul underway. Figure out what the desired goal from changing processes needs to be, and make firm steps to getting these changes made. Identify which of the processes is most important and change that first, even if getting this altered is the most challenging business process to oversee the change of, do it with speed and accuracy. Throughout the time it takes you to implement change, always have the desired outcome at the forefront of your mind, address potential areas of improvement by brainstorming with those on your team and if a general consensus is that a qualified candidate needs to be hired, then prioritize this and begin the process of finding the candidate by conducting application reviews and interviews.

Process Mapping

Map your processes as you go. You can list the procedures you’re going to undertake by categorizing them into a list of importance, relevance to finished and completed outcome, and how they stand by way of priority. Start with the processes that needs the most immediate attention and work through the process map. By effectively mapping, you can visually keep track of what is being taken care of and which processes still need to be finished. Understand who is a part of the process and what their specific role and feature is in the redesign process.

StrategyDriven Tactical Execution Article

Smart Strategies for a More Effective Business

Running a business is a difficult thing to do. It is even more difficult to do when you are not running your business as effectively as it should be. When your business processes are sub-standard, it means that you are doing more work than you need to, while at the same time producing worse results. The successful business is one that can look at itself, find its weaknesses, and work on improving them. A successful business is one that works on becoming more effective, and one that constantly strives to improve. This is particularly important with how fast new innovations and trends take hold of each and every industry. If you cannot keep up, then you fall behind.

To ensure that your company is as successive and effective as possible, adopt these smart strategies today:

Create a New Business Plan

Though you should have already created a business plan when you first started, it’s important to periodically create new reports. That way you can stay on top of trends, on changes, and can ensure that your company moves forward in the right direction. Creating a new business plan is also an excellent opportunity to analyze and reflect on your current business strategies and work on improving them.

You need to know where your weak points are if you can ever hope to succeed, which is why you should conduct a SWOT analysis as soon as possible. SWOT stands for strengths, weaknesses, opportunities, and threats, and it can be vital to drafting a successful business plan. Without this analysis, you cannot move forward and you cannot fix areas that are holding you and your company back.

Improve Work Productivity

When you or your team waste too much time trying to find a document, you are being inefficient. This inefficiency means more important things are held off, that your money isn’t going towards bettering your company, and that you workforce is too slow. Instead, improve your systems to that work can be done quickly and easily. This means using management tools, and training your employees so that they use the same methods to store and retrieve data.

Other ways you can improve your productivity is to actually improve how well you treat your employees. For instance, having a great break room can actually help you improve how well they work when they are on the job. Further if you have cooking means so that your employees can bring food from home (even if it’s a ready-meal), it means that they aren’t wasting money eating out, and aren’t ruining their health with the fatty, salty foods that are available.

Other ways you can improve your employee’s productivity is to give them more incentive. When your employees see your success as theirs, they will work harder for you. Do this by making them feel valued. Give them rewards once they reach milestones, listen to their suggestions and give them genuine responses, and treat them every once in a while. Even something as simple as taking a team who has done well out for lunch can help boost morale and make your office a great place to be. The more you care about your employees, the more they will care about you.

Save Money Wherever You Can

It is a huge mistake to simply accept the first product or replacement that a supplier offers you. By rule, they will want to sell you the most expensive option they have. They want to do this because it means better business for them, but it isn’t a good way to run your business more effectively. Instead, take quotes from several suppliers or businesses, and always try to haggle down.

A great way to save money is by doing price comparisons. That way you get the best deal, even if the product is the same. That is why businesses should visit Side By Side Reviews. That way you can ensure to get the best deal.

Getting the best deal in other areas of business, however, requires a lot of cunning and negotiation. One of the best ways to do this is to be extremely effective in your networking. People help out their friends, and when you network effectively, you become friends with all the right people. Remember to be genuine, and to offer help first. You cannot expect others to do favors for you when you are not willing to do the same in return.

Build a Community

When it comes to your customers, the notion of networking remains the same. You need to be genuine, you need to have a certain “personality” and you need to give before you can hope for them to buy from you. If you don’t work on building relationships with your customers, then you are working extra hard for each and every sale.

Build a community that not only like your products or services, but who also enjoy you as a company. Many companies have seen their public image increase substantially from good PR. Have an effective enough company persona, and people will follow your social accounts for the joy of it. When that happens, you benefit from word-of-mouth, from increased SEO, and from becoming a household name.

Build a community, because when you do you have a circle of repeat customers and a circle of those who will recommend you to their friends and family. Word-of-mouth advertising is the most effective way to get new sales, because we trust our friends. In order to nurture this community, you need to provide great content and even better customer service.

How you treat your customers will dictate how well you are received, but you need to remember that customers are rather savvy; if you are a large business without any bad reviews, for instance, you are immediately suspicious. Don’t delete the negative reviews you receive, but instead respond to them in a courteous manner. This is especially important in a public forum, because it shows other potential customers how well you deal with complaints.

Being a more effective business means working better – it could even mean working less! Don’t bog your business down with inefficient policies or out-of-date practices. Reevaluate, and innovate.

StrategyDriven Tactical Execution Article

How to Improve Clinic Productivity

Many people try to increase the profit margin of their practice by cutting services, increasing costs or hoping to sell supplemental products and services to generate more money. However, increasing the productivity of your practices without similarly increasing one’s operating costs or payroll is far more effective. Here are a few tips on how to improve clinic productivity. And note that we’ll ensure that our advice stays within the regulatory requirements that often interfere with clinic efficiency.

Map Your Workflow

The workflow is both the standard flow of patients through the practice and the flow of key personnel as they go through their duties. You want to identify causes of wasted time and effort, and there has been an influx of industrial engineers and Lean experts into the healthcare field to help you do exactly that.

Little things like walking from your office to patients’ rooms instead of from room to room take up non-value added time. Putting a work desk in a central location could eliminate this waste for both doctors and nurses. Adopting electronic medical records and having tablets that can always call them up (and places to charge them and update them as necessary) can streamline operations.

Mapping the billing cycle and patient checkout process could identify wasteful steps that could be combined, or tasks that could be handled assembly line style more quickly.

Only Do Work at Your Credential Level

Physician assistants were widely adopted because their initial checks of a patient’s heart rate, blood pressure, weight and other vitals saved a doctor several minutes per patient. This allowed doctors to see more patients per day. Make sure you aren’t asking doctors to do other, more mundane tasks instead of focusing on the diagnostic care only they provide. This can include sending prescriptions to the pharmacy, creating copies of informational brochures for patients, providing explanations on how to use newly prescribed inhalers and giving them information on how to connect with a referred healthcare provider.

Study your workflow to look for tasks that nurses and other staff can do like authorizing refills that don’t require a physician’s signature, or using nurse educators instead of having the doctor lecture those diagnosed with diabetes on how to live with their condition. Don’t have doctors do sonograms but instead hire techs from the best ultrasound technician schools to perform these procedures.

Set Up Patient Portals

 

Patient portals are websites where patients can view their health records, see reminders for appointments and schedule their next visit. They reduce the need to call patients to discuss test results and allows them to email questions that nurses could answer in a timely manner, or that the doctor can answer when there is free time, which is certainly a more efficient way to do things. Don’t forget to ask patients to upload critical forms like ‘do not resuscitate orders’ and medical power of attorney documents so that your staff don’t have to scramble for them in an emergency.

Improving your clinic efficiency is possible if you follow some of the tips in this article. Doing something simple as mapping your workflow or delegating things like sonography could improve your productivity instantly.

StrategyDriven Risk Management Article

5 Ways to Keep Your Employees Safe at Work


As a business owner, your employees are perhaps your most valuable assets. Any entrepreneur worth his salt knows that to please his customers, he must first address the happiness of his team – making sure workers are healthy, safe, and fulfilled in their roles.

When it comes to give and take, it’s not enough to provide extra holiday or bonuses to compensate hard work. As an employer, it is your duty to look after your workers, but above-par health and safety regulations will also benefit your business, so it’s worth going the extra mile. With this in mind, here are five ways to keep your employees safe at work.

Be Prepared

With the humdrum normality of everyday life in the office, it’s easy to think that your workplace is immune to danger. The reality is, none of us expect natural disasters or crime, and yet those unfortunate events still happen. The best way to protect your business is to prepare for the worst. Know that a break-in, cyber attack, or other crime could befall your workplace at any time, and have a written plan of action ready.

Follow Preventative Measures

Many people only install burglar alarms or extra locks after a burglary, so stay ahead of the game and prevent one happening in the first place. We often hear about the importance of data security, but it’s easy to forget that leaving your office building vulnerable to intruders puts real people at risk. If in doubt, contact your local law enforcement officials and ask them to run a risk assessment on your premises. Once you’re aware of your vulnerabilities, you can set about sealing the cracks in your defense.

Safeguard Your Vehicles

If your employees use vehicles for work, make sure they are regularly inspected, and that security measures are in place to protect their belongings. If you own three or more company vehicles, consider taking out fleet car insurance to reduce your overall expenses without compromising on complete coverage.

Check In With Your Employees

People are unpredictable, and you can never truly know what’s going on under the surface. Violent behavior often masquerades under a guise of normality until something provokes an outburst; so keep a close eye on each member of your team. If you run a large-scale business, make sure your managers are checking in with their employees regularly and keeping tabs on their mental health.

Follow Health and Safety Requirements

It goes without saying that you should follow health and safety requirements in your workplace, but during busy periods it’s easy to let your standards slip. Make sure your employees and managers are abiding by workplace safety rules, and arrange for regular inspections to make sure no one is cutting corners. It never hurts to be over-prepared, so talk to a workplace safety expert to ensure you have the appropriate measures in place.

Without the people who show up day after day, your business simply would not run. Therefore, it makes sense from a financial point of view (as well as a moralistic one) to keep your employees safe at work.

The Factories Of The Future… Tomorrow’s Manufacturing Tech

The impact of the digital revolution has not just been witnessed in the computer age, but we have seen exactly what it’s beginning to do in the manufacturing and factory industries. The advent of automating certain aspects of factory line production is nothing new, but now with smarter technology, we are seeing that we are relying less on human hand to put certain aspects together. And while older businesses may still view the human hand as the key part of the manufacturing process, that’s not to say that these more established businesses can’t make the most of the technology in certain respects. So, if you think that your business could do with a little helping hand, here are some suggestions to integrate technology into your existing factory line.

Smart Products

The internet of things is a general term of how technology is being used to communicate with other systems and therefore learn from each other. The connections between systems mean that your human workers can focus on more pressing matters, it has been seen with back-office functions in specific businesses that minimal functions can be automated, such as emails and minor marketing tools. But with this in a factory setting, it can be implemented in alarm management, sensors, or the basic time management and productivity of certain areas.

Predictive Analytics

The one thing that crosses everyone’s mind when it comes to integrating technology into the factory setting is that if something fails, which inevitably it will, what happens and how to replace these items of equipment? Predictive analytics is becoming a key part of every aspect of the manufacturing industry, and it also has a main drive in how new technology can be used to increase the quality, as well as the quantity, of manufacturing products.

Virtual Reality

Yes, this can occur in manufacturing! This is now referred to either as simulation, integration, or digital design. Motion capture technology has been used by Ford to help refine their production line. And it has been used to simulate certain products, or it can be used in a practical sense, such as to help reduce the delays in time when requesting a quote from specific companies. The idea behind virtual reality now is to reduce the additional work and streamline the whole process. The customer can also see what something looks like, as well as the cost, which is lending itself well to the notion of transparency in the industry.

3d Printing

This is a major part of any manufacturing process, as scanning items in a 3d sense can be a big help to designers on how to change the product, this means that it can be altered to please the customer. A good example would be clothing, whereas you would have to go back and request an item of clothing be altered, with 3d printing, this wouldn’t be the case, saving the customer time, as well as the business.

In thinking about the best ways to press on in the manufacturing industry without compromising your human workforce, these would be a very handy addition to any factory.